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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in code element Comment by Phil July 2024
  • Sponsors section is made with BeBuilder as well. Did it look like on the screenshot from my last message? Best regards
  • Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
  • This is a different demo with a different header style. This is how it looks on a demo you imported: https://forum.muffingroup.com/betheme/uploads/119/CLK04RCY59BE.png Best regards
  • Removing the class you mentioned is a good approach if you want it to be global. Best regards
  • Hi, Sorry, but I quite do not understand. Can you show me some examples showing how you want it to look? Best regards
  • Hi, If you activate reviews in WooCommerce -> Settings -> Products, then anyone will be able to leave a review unless you set that they can be left only by verified owners. https://forum.muffingroup.com/betheme/uploads/710/MLP8FYIFNL37.png Bes…
    in Reviews Comment by Phil July 2024
  • Should I take some particular steps to reproduce that? It is how it looks for me: https://forum.muffingroup.com/betheme/uploads/089/E8HA6NMJNSR0.png Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
  • Hi, We do not have such an option. If you would like to see such an option in future updates, please leave your suggestion here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
  • Hi, Please see the following link regarding this: https://support.google.com/webmasters/thread/246228232/favicon-not-updating-on-google-search?hl=en Google Search results are not something Betheme has control over. Best regards
  • It was because of this option: https://forum.muffingroup.com/betheme/uploads/174/FJLPQOY0WYLR.png It was set to Inline in the header, and I changed it to an external file. Please leave it as it is now, and we will work to correct this problem. Best…
  • Thank you. Now, the credentials work, but in my last two messages, I also asked for your license key, which you did not send. Please send it as well. Thanks
  • Hi, Please go to Betheme -> Theme options -> Global -> Advnaced, and check if you did not set to hide BeBuilder: https://forum.muffingroup.com/betheme/uploads/604/ORIP5BL3CD94.png Best regards
  • Hi, We have not tested this plugin with our theme, so I cannot help you, unfortunately. I can only recommend replacing your plugin with some that do not reload the page after acceptance. Best regards
    in PopUp options Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Logo settings can be found in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/614/9S4MVIE42QYQ.png For higher customization, I suggest using the header builder: https://support.muffingroup.com/video…
    in Logo dimension Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Here you go: .testimonials_slider .slider_pager .slick-dots li{  margin: 0 8px; } Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo dimension Comment by Phil July 2024
  • https://forum.muffingroup.com/betheme/discussion/comment/257402#Comment_257402 There is no option to change the position of the search box. https://forum.muffingroup.com/betheme/discussion/comment/257336#Comment_257336 Did you send that? I still hav…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Try the following CSS code: .testimonials_slider .slider_images::before{  background-color: #fff!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Please update us if you receive any information regarding this. Best regards
  • Hi, The link you sent does not use Betheme. Are you sure that you sent a link to the correct website? Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
  • Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYCCU.png https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDD…
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