Phil
Phil
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- Phil
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
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You are welcome. Can I help you with anything else? Best regards
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I am happy to see that. If you have any other questions or problems, please let us know. Best regards
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Hello, Unfortunately, there is no setting for that. If you would like to see such a feature in future updates, let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best …
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I still haven't been able to reproduce this issue, so it's hard for me to tell what could be wrong. However, I can see that things can still be improved to increase the website loading speed. https://pagespeed.web.dev/analysis/https-bowietutoring-co…
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Hi, You are in the right place. Please do not create a duplicate topic regarding the same problem. You contacted us outside our working hours, so we could not answer you. I will continue in the following topic: https://forum.muffingroup.com/betheme/…
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Hello, You can do it right here or thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, That is not how templates work. Dynamic data should be used in the Video ID field. Otherwise, the same video will show on all posts, just like you showed in the video. However, the Video element does not parse Dynamic data yet, so to adjust it, …
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As I mentioned before you should not remove anything, but have two elements at once which one is visible on desktop and one on mobile. Anyway, I am happy to see that you handled it another way. Best regards
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Hi, I do not see ToC in the link you sent. Did you remove it? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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The CF7 button cannot have an icon, so it is not possible to do that there, unfortunately. Best regards
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Hi, Neither our theme nor basic WooCommerce has such an option. For that, you must use external plugins, but we cannot recommend any others except the ones we support: https://support.muffingroup.com/changelog/ Best regards
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Hi, We provide support in English only. Please rewrite your message in English. Thanks
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Hi, It did not happen over the update. You activated keyboard support in Betheme -> Theme options -> Accessibility. If you do not want this border, disable keyboard support. https://forum.muffingroup.com/betheme/uploads/921/SQ4RC075L7M8.png Be…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, It is a Query Loop, and this is not how it works. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Instead, you would have to use a regular menu element. Best regards
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Did you set the navigation in the Slider element to Default? https://forum.muffingroup.com/betheme/uploads/771/DJ51BITTARR0.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It looks like you do not have the WPBakery plugin active. Go to Betheme -> Plugins, and check if you have this plugin installed. Also, you can ensure in the Plugins tab that it is active. https://forum.muffingroup.com/betheme/uploads/078/XDLZ…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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We have corrected it on your website. Please check it out. This fix will be also included in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Your current header is not complicated. Recreating it with the Header Builder would take a few minutes. It could be done with custom CSS, but we help with minor changes, and it would require more customization, so you should contact your web develop…
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I am happy to see that you found the root cause. Please let me know if I can help with anything else. Best regards
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For that, a custom CSS should be written. Something like this: .mfn-related .product:hover{ background-image: url(https://test.troedoor.nl/wp-content/uploads/2024/08/pattern-home-body-1.png)!important; } Between brackets, you must insert desired i…
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Hi, A backup made with phpMyAdmin should work properly. Do I get it right that it does not work for you? For migration, we suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ Best regards