Phil
Phil
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- Phil
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Hi, 1) You must know which websites do not exist anymore or do not use Betheme and deregister them with this tool. There is no other way to achieve that. 2) All of the themes on the Envato market are under the same license. Details: https://themefor…
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Hi, One of your plugins is the root cause. I disabled all plugins except the ones we support, and BeBuilder loaded correctly. https://forum.muffingroup.com/betheme/uploads/860/058DYV2V34AG.png https://support.muffingroup.com/documentation/bundled-pl…
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We checked that, and we need you also to send access to your database to investigate it deeper. Please send it as you did with WP, and FTP access. Thanks
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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It seems that WPML uses the function wp_content but not the do_shortcode function. Please contact WPML support if there is any option to change that, or you can translate this manually by editing a page. Best regards
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It is because of your custom roles and privileges that are messed within them. You must have a regular admin account with regular admin privileges as in standard WP. Best regards
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I am sorry, but I am having some difficulty understanding your message. Sometimes language barriers can make communication a bit challenging. Please describe what you want to achieve in as many details as you can. Thanks
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Try the following CSS code: .archive.category #Content{ padding-top: 160px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
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Hi, The submenu for header styles from theme options takes their styles from Betheme -> Theme options -> Fonts -> Size & Style: Content. https://forum.muffingroup.com/betheme/uploads/685/NXLXRXQ0X7S1.png And Fonts -> Family: https://…
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Hi, Please disable the LiteSpeed Cache and check if the problem persists. If this does not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muf…
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Hi, Sorry, but I do not know what you refer to. Please explain your issue in more detail and attach screenshots showing it. Thanks
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This one: https://forum.muffingroup.com/betheme/uploads/593/RKEY364E9XZE.png Best regards
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So, did you handle this? Is there anything else I can help you with? Best regards
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Hi, Most probably, you choose a slider style that does not have arrows. Please switch to another style and recheck that. https://forum.muffingroup.com/betheme/uploads/359/I3RVKL56JR7P.png Best regards
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Can you explain what is complicated, please? Everything is explained step by step in the video tutorial. Also, I do not know what "manual bar" is and what you are referring to. Best regards
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If you want to make the button shortcode the highlighted one, you must add button_theme class to that shortcode: https://forum.muffingroup.com/betheme/uploads/260/D0Y0NOB8MPQK.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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I used the credentials you sent before to log into your WP dashboard. The link you have sent is not a post but a custom post type. The post template is for blog posts, and as you can see in the following link, the template works correctly for them: …
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That is what I wanted to send you. I am happy to see that you found it. Is there anything else I can help you with? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please go to Betheme -> Theme options -> Search -> Form, change to search shop products only, and see if these problems persist. https://forum.muffingroup.com/betheme/uploads/162/V74IMDYHTUTL.png Best regards
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It is a complex issue and it takes longer for us to locate the culprit. As I mentioned, I will let you know when we found what is causing this. Best regards
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It is due to a mixed content load error. Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
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If there were, I would happily provide you with documentation about it, but unfortunately, there isn't. Doing this requires file customization as I mentioned before, and if you do not know how to do it, I can only suggest contacting your web develop…