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Phil

Phil

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Phil
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  • This will be fixed in the upcoming update which we hope to release tomorrow. Best regards
    in Be Theme Attributes Widget not working correctly Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Background Dropdown Menu Comment by Phil July 2024
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/133/EXIFYEHMYIKM.png Best regards
    in Remove page titles Comment by Phil July 2024
  • Are you sure that you installed the Wedding 3 pre-built website? Did you proceed with the whole installation with a database reset? Best regards
    in Demo is not properly imported. Comment by Phil July 2024
  • Hi, You have coming soon enabled on your website, so I could not check it: https://forum.muffingroup.com/betheme/uploads/581/9HDKHU3KTERJ.png Anyway, there is information that Elementor versions of the website might differ: https://forum.muffingroup…
    in Demo is not properly imported. Comment by Phil July 2024
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Problem to update Betheme Comment by Phil July 2024
  • I have passed it on to the dev team, and we will correct that. For now, please use the following CSS code: .pricing-box .plan-footer{  padding-bottom: 30px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Pricing Table button style Comment by Phil July 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Button Colors Changed After Update Comment by Phil July 2024
  • That is right. If you downloaded the Elementor version of this demo, you must use Elementor to edit it. This builder has its own button settings, so the ones from the theme option will not work. Best regards
    in Can't change color of prebuilt theme Comment by Phil July 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Installed Website Does Not Look Like Pre-built Website Comment by Phil July 2024
  • The FTP access you sent does not work. We tried to resolve this without FTP but without luck. Please resend the FTP access and ensure that it is correct. Thanks
    in sidebar menu empty in BeBuilder Comment by Phil July 2024
  • We received your private message, but it contains the WP dashboard only, and we need FTP access as well. Please send it as you did with the WP dashboard. Best regards
    in Bug on product options Comment by Phil July 2024
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Bes tregards
    in Change mobile menu Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog displays only one row Comment by Phil July 2024
  • Sorry, I missed the part in the title you referred to mobile. To adjust the mobile display without interfering desktop one, see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best rega…
    in Make module load first mobile Comment by Phil July 2024
  • Hi, A custom CSS code is required to hide the Sale badge. If you need help writing that, please let me know and attach a link to your website./ Best regards
    in Sale badge label Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Laptop menu Comment by Phil July 2024
  • You can use the following CSS code: .single-post .blog_wrapper .post-footer .post-links{  background-color: #ccc!important;  padding: 5px; } Best regards
    in Change Button colour in Related Post Comment by Phil July 2024
  • I have received your message. Thank you. We are investigating what might be the reason. Best regards
    in sidebar menu empty in BeBuilder Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Bug on product options Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Module Bestseller Comment by Phil July 2024
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on…
    in Live Search show only First image Comment by Phil July 2024
  • Hi, You can add a code to the head of your website in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/904/CNMRY8EPW1NK.png Best regards
    in Adding code to HEAD Comment by Phil July 2024
  • If you are having issues with deregistering your license key, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.  There, you will find instructions and a link …
    in My license is now used on a site that I'm gonna delete Comment by Phil July 2024
  • I tried to check that link but it constantly displays this page: https://forum.muffingroup.com/betheme/uploads/837/BZTPIRTLWHMF.png Can you disable it? Best regards
    in Issues disabling side car Comment by Phil July 2024
  • Hi, On both domains it displays like this for me: https://forum.muffingroup.com/betheme/uploads/519/S6DATFPYR1FM.png Did you handle this in the meantime? Best regards
    in Post Archive Template stopped working Comment by Phil July 2024
  • Hi, It displays like this for me: https://forum.muffingroup.com/betheme/uploads/671/20XPMD82W6CF.png Do you still need help with that or should I proceed with any additional steps? Best regards
    in Translation "Please check the terms and conditions before proceeding." Comment by Phil July 2024
  • Hi, Thanks for reporting. We will correct it in the upcoming update, but for now, please use the following CSS code: @media only screen and (min-width: 768px) and (max-width: 959px) { .mfn-be-cart .woocommerce:not(.mfn-cart-tmpl-builder) .woocom…
    in the cart is not responsive on smartphones Comment by Phil July 2024
  • If your website differs for logged and not logged users, most likely, it means that the root cause is the cache. Please ensure that you do not have any caching plugin active or tool enabled on your server. Best regards
    in Issues with Mega Menu and Product Alignment on Category Pages Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Mobile Header Comment by Phil July 2024
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