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Phil

Phil

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Phil
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  • Hi, Please edit your post and ensure that the Style is set to Default: https://forum.muffingroup.com/betheme/uploads/823/XNY15ANO7MKA.png Also, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and ensure that you have metadat…
    in how can i set single post page of my blog like your post with sidebar Comment by Phil July 2024
  • There are most probably changes in your wp-config file that disable this. If the previous link I have sent is not clear for you, check this one instead: https://docs.wpuserregistration.com/docs/how-to-enable-theme-plugin-editor-mode/ Best regards
    in Sticky header background menu in mobile and edith template code Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Global wraop Comment by Phil July 2024
  • @digilectgr, Did you handle this? I am unsure from your last message if you still need help. Best regards
    in Update 27.5 Comment by Phil July 2024
  • Hi, Please use the Sidebar Menu Builder and there you can set it up to 100%. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Menu wrapper 100% Comment by Phil July 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Footer (WP template) hidden on mobile Comment by Phil July 2024
  • Hi, We cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility However, any plugin that offers shortcodes and is created according to WP guidelines should work properl…
    in Instagram feed Comment by Phil July 2024
  • You had URLs in WP misconfigured: https://forum.muffingroup.com/betheme/uploads/643/8PJSUZ4YU4UI.png I have changed that to HTTPS, and it should work correctly now. Best regards
    in URGENT! Does not update on devices Comment by Phil July 2024
  • If you have a theme file editor enabled in WP, the dashboard access should be enough. Best regards
    in hamburger menu not showing Comment by Phil July 2024
  • We have made a correction for this on your website. Please check it out now. Best regards
    in I need help Comment by Phil July 2024
  • I have opened cart template, and it works: https://forum.muffingroup.com/betheme/uploads/314/EXJIFBM7D4BI.png The same for the Thank You page: https://forum.muffingroup.com/betheme/uploads/526/AUXPHVJFG06P.png Are there any steps to reproduce this i…
    in Cart, checkout, thank you page Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Polylang and Bebuilder Comment by Phil July 2024
  • Hi, There is no need for a custom CSS code. 1) Open your page with BeBuilder, edit this element, and change the hover border color in the style tab. https://forum.muffingroup.com/betheme/uploads/524/24SAKGSFR672.png 2) To make the whole box clickabl…
    in How to Add Custom CSS Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Some wraps not showing after adding a new one Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in remove "Rating and reviews will be seen after login" Comment by Phil July 2024
  • 1) Did you add side margins to the title or increase the font size as I suggested? You have many shop templates, are you sure you edited the correct one? 2) I disabled all plugins besides the ones we support, so I do not know which was the root caus…
    in Issues with Mega Menu and Product Alignment on Category Pages Comment by Phil July 2024
  • Hi, There is no option to create a slider made of attributes. However, what you can do instead is to create a Client slider and in link field put a link you need: https://forum.muffingroup.com/betheme/uploads/405/03HCI0IE0JQO.png Best regards
    in Brands slider ? Comment by Phil July 2024
  • Hi, Please go to Betheme -> Theme options -> Shop -> Products list, activate Filters there, and check if they appear: https://forum.muffingroup.com/betheme/uploads/276/2LJ6YS2DPBGU.png Best regards
    in FIlters on page Comment by Phil July 2024
  • Hi, Please see the following video tutorial and follow the tips mentioned there: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
    in I have an error 403. How can I solve? Comment by Phil July 2024
  • As this is an Elementor side cart, I suggest contacting Elementor support regarding this. Best regards
    in Issues with shopping cart Comment by Phil July 2024
  • Hi, Please go to Betheme -> Theme options -> Performance, disable Static CSS, save theme options, enable it, and save theme options again. https://forum.muffingroup.com/betheme/uploads/954/RQ606BH3U0TQ.png Best regards
    in Top Bar border bottom Line showing under my transparent header Comment by Phil July 2024
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming update. We also changed minified js files in theme options -> performance to disabled, and please keep it this way until the next update. B…
    in Animations working on Megamenu preview but not on home Comment by Phil July 2024
  • Hi, 1) Edit your header template, open the mobile view, edit section options and change background color on scroll: https://forum.muffingroup.com/betheme/uploads/391/DFO75PJ45XXP.png 2) Do you mean the theme file editor? If yes, please see the follo…
    in Sticky header background menu in mobile and edith template code Comment by Phil July 2024
  • I have deactivated all plugins, and activated them again, and everything started to load correctly: https://forum.muffingroup.com/betheme/uploads/639/WC7V0TFGW8V8.png I assume that it might be because of the SpeedyCache plugin. We suggest activating…
    in BeBuilder - not loading Comment by Phil July 2024
  • Hi, Unfortunately, there is no option to achieve that with the Popup builder. We have this on our to-do list, but I cannot tell when it will be available. However, this construction could be easily done with custom HTML and CSS, and if you ask your…
    in Pop Up Template not allowing access to page functionality Comment by Phil July 2024
  • Hi, Please edit this section and change the size for the mobile view to contain: https://forum.muffingroup.com/betheme/uploads/410/N9SVH271LS9E.png You might also have to adjust the section height, but I do not know how you built it. In general, I s…
    in Size of banner shown in smartphone Comment by Phil July 2024
  • Hi, Should I check some specific page? I opened a random page, and it takes about 1 second to edit an element. See the following video: https://forum.muffingroup.com/betheme/uploads/451/KUK38BQ3QW1Y.zip Best regards
    in After update taking 30 seconds to edit each section Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Bebuilder not loading Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer (WP template) hidden on mobile Comment by Phil July 2024
  • Hi, Please see the following article about that: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in Help with the Demo content Comment by Phil July 2024
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