Phil
Phil
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- Phil
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The WP login credentials you have sent do not work: https://forum.muffingroup.com/betheme/uploads/497/JL394I9CKCKT.png Also, FTP access leads to an empty catalog: https://forum.muffingroup.com/betheme/uploads/761/U29NI8Y3OK5G.png Please send another…
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The user you sent credentials to does not have admin rights. Please change this user's privileges to admin. Thanks
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In the Slider Revolution settings, you had Rendering Engine set to SR7. https://forum.muffingroup.com/betheme/uploads/307/WIU0JWEUCJPP.png After I changed it to SR6, it appeared correctly. If you want to use the SR7 engine, check their official upda…
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2) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thank you. I have passed it on to the dev team, and we will look closely at this. Best regards
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I have checked that with Firefox and Chrome, and on both it is the same for me. Best regards
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I am happy to see that it is resolved. Did you handle this with my colleague through mailbox or you did it by yourself? What was the problem? Best regards
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We had to adjust the theme files. Can you attach a screenshot showing what you are referring to now, please? Thanks
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We have corrected it on your website. Please check it out. Best regards
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Hi, You can create a template, especially for this category, and put the appropriate elements there. Best regards
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Try the following CSS code: .archive.woocommerce .price del{ color: #f00!important; text-decoration-color: #f00!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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1) I have checked that, and I do not see this problem. Are you sure that you are not clicking on the filters before your website is fully loaded? 2) Edit Be Shop Attributes widget, and choose an option to display the search button. https://forum.muf…
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We will also need FTP access to your website. Please send it as you did with the WP dashboard, and remember to attach a link to this forum discussion. Thanks
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I was not able to reproduce this issue. Should we proceed with any particular steps? See the video I recorded: https://forum.muffingroup.com/betheme/uploads/306/3LWMAGRUJ8JP.zip Thanks
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Your slider is not adjusted for mobile display in the Slider Revolution settings. https://forum.muffingroup.com/betheme/uploads/996/ZBZWXSJPIBDN.png Please edit it to adjust its view for the mobile devices: https://www.youtube.com/watch?v=IPaUF8UEdz…
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I checked your checkout and I did not notice that you added the shortcode, so I added it at the bottom of checkout so you can see it: https://forum.muffingroup.com/betheme/uploads/452/S9W5V9MNOU83.png https://forum.muffingroup.com/betheme/uploads/68…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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1) The product button styles are modified by one of your plugins. This is how it looks after I disabled all plugins but the ones we support: https://forum.muffingroup.com/betheme/uploads/097/DR2EVX0ABVUS.png To find the ones that changes it disable …
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Hi, Please see the following link for pre-built website installation: https://support.muffingroup.com/documentation/pre-built-websites/ Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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This will work only for the single product page. For the products list, a custom CSS code is required. Do you need help with writing one? Best regards
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I do not handle refunds. Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, Where can I find these missing sliders? I can see that these two loads correctly: https://forum.muffingroup.com/betheme/uploads/094/YY1533H5PMQY.png What you can also do is turn off all of the plugins, refresh your cache, and check if the proble…
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Hi, Edit your mega menu template, open its settings and adjust the width value. https://forum.muffingroup.com/betheme/uploads/498/18L79BTAES49.png Best regards
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Hi, Edit the header template, open Menu element settings, and in the style tab, set the hover color. https://forum.muffingroup.com/betheme/uploads/815/GUX7W11NQMGF.png Best regards