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Phil

Phil

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Phil
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  • 1) The product button styles are modified by one of your plugins. This is how it looks after I disabled all plugins but the ones we support: https://forum.muffingroup.com/betheme/uploads/097/DR2EVX0ABVUS.png To find the ones that changes it disable …
    in Issues with Mega Menu and Product Alignment on Category Pages Comment by Phil July 2024
  • Hi, Please see the following link for pre-built website installation: https://support.muffingroup.com/documentation/pre-built-websites/ Best regards
    in Installing Eco Food 3 Comment by Phil July 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Cart, checkout, thank you page Comment by Phil July 2024
  • This will work only for the single product page. For the products list, a custom CSS code is required. Do you need help with writing one? Best regards
    in Different colors on PROMO Comment by Phil July 2024
  • I do not handle refunds. Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in I can't update my wordpress theme Comment by Phil July 2024
  • Hi, Where can I find these missing sliders? I can see that these two loads correctly: https://forum.muffingroup.com/betheme/uploads/094/YY1533H5PMQY.png What you can also do is turn off all of the plugins, refresh your cache, and check if the proble…
    in BeBuilder Sliders have stopped loading on BeTheme website after theme update Comment by Phil July 2024
  • Hi, Edit your mega menu template, open its settings and adjust the width value. https://forum.muffingroup.com/betheme/uploads/498/18L79BTAES49.png Best regards
    in How to resize the megamenu? Comment by Phil July 2024
  • Hi, Edit the header template, open Menu element settings, and in the style tab, set the hover color. https://forum.muffingroup.com/betheme/uploads/815/GUX7W11NQMGF.png Best regards
    in menu color Comment by Phil July 2024
  • Please go to Betheme -> Theme options -> Colors -> General, and change to Custom Skin. Then go to Colors -> Menu, and change the Active Link color. https://forum.muffingroup.com/betheme/uploads/103/0AT3NIVPHIOJ.png You can also set other…
    in Change the color of the top menu bar, the color of the words Comment by Phil July 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete …
    in Update and Publish Problem Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in URGENT! Does not update on devices Comment by Phil July 2024
  • Hi, If you have a single product template, you can activate it for the Product Images element, but it works only for the horizontal gallery styles. https://forum.muffingroup.com/betheme/uploads/023/CKO9S967GLQ0.png Best regards
    in The Thumbnails of Gallery on Single product Comment by Phil July 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in hamburger menu not showing Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in change logo in header and footer Comment by Phil July 2024
  • Hi, You cannot import a slider from this demo because it does not use Slider Revolution, and the hero section was built with BeBuilder. So, to edit the top part of your website, you must use BeBuilder. Best regards
    in Revolution not installing / importing properly Comment by Phil July 2024
  • Unfortunately, it is not possible to achieve with Query Loops. Best regards
    in change portfolio items to zoom and display titel on hover Comment by Phil July 2024
  • Hi, 1) This is an older demo, so it uses deprecated settings. To learn more about what deprecated means, see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ 2) Please update Betheme to the newest ve…
    in Unable to Remove an Element from Slider Revolution Comment by Phil July 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
    in Animations working on Megamenu preview but not on home Comment by Phil July 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Issues with shopping cart Comment by Phil July 2024
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Update and Publish Problem Comment by Phil July 2024
  • Hi, I do not know any plugins with such functionality, and I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
    in restaurant reservation and hotel room booking Comment by Phil July 2024
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
    in Change the color of the top menu bar, the color of the words Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Filters problem Comment by Phil July 2024
  • You are using WooCommerce checkout widgets, but some plugins do not work, so you must change the widgets to the previous checkout method, which is shortcode: https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#checkout Best reg…
    in Checkout field customizations Comment by Phil July 2024
  • Hi, Parallax size and position options do not work, and it is disabled in BeBuilder preview. However, when you save your page and open it, the Parallax should work correctly on live. Best regards
    in Background image Comment by Phil July 2024
  • Hi, We have not tested this plugin with our theme and we do not support it, so I cannot tell you if it will work or not. Instead, I can suggest using the Duplicator plugin which we support, constantly use, and never had problems with. https://wordpr…
    in All-in-One WP Migration and Backup from one domain to another Comment by Phil July 2024
  • Hi, Quick product preview is pre-defined, and there is no template to edit it. You can only modify it with a custom CSS. Best regards
    in Edit Shop: Sale label and Views Comment by Phil July 2024
  • 1) This part is made with the Slider Revolution. To learn more about this feature, check this link: https://www.sliderrevolution.com/manual/working-with-parallax-effects-in-slider-revolution/ 2) It is because the background image is set to cover, an…
    in Change size of Logo in sticky header Comment by Phil July 2024
  • Hi, Please go to WooCommerce -> Settings -> Products, disable the AJAX option and recheck that. https://forum.muffingroup.com/betheme/uploads/364/NHHN71BN09W0.png Best regards
    in Issues with shopping cart Comment by Phil July 2024
  • Please check the following link. There, you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your we…
    in Theme goes unresponsive most times Comment by Phil July 2024
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