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Phil

Phil

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Phil
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  • 1) It is happening because the sidebar starts at the same place where content starts and your content starts here: https://forum.muffingroup.com/betheme/uploads/909/0VRCG68763ZL.png As you have an absolute header, it is covered by it. What I suggest…
    in Widgets Comment by Phil May 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • The second CSS will work, but you must add a background color. https://forum.muffingroup.com/betheme/uploads/790/TZZGREVVIYSZ.png This is not introduced permanently because this style is based on CSS :before pseudo-class, which is also used for othe…
  • Hi @Teighe, Can you provide more details to what exactly you refer to, please? Do you mean a cart icon in the header, cart page, or side cart? Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Yes, in the Icon Box element, there is a field where you can choose an image instead of an icon: https://forum.muffingroup.com/betheme/uploads/712/UOMOTG797HNN.png Best regards
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
  • We have received your FTP access, and we are checking this issue now. As soon as we find the root cause, we will let you know. Best regards
  • That is unexpected. I tried to recheck it, but the login credentials you sent are not working anymore. Did you remove this user already? Best regards
  • Hi, Log in to your test site, and deregister the license key through Betheme -> Dashboard. Best regards
  • No, via theme options, there is no other way to achieve that, so only option to have 5 or more columns is to write a custom CSS code. The same for the padding value. Best regards
  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and select the following option: https://forum.muffingroup.com/betheme/uploads/086/Q60M5K5E0CCV.png Best regards
  • Did you place it in the child theme functions.php? Did you change my_post_types to the name of your CPT? Please note that it adds "Edit with BeBuilder" on the CPT list, not in CPT Edit (but BeBuilder will work anyway). I mean here: https:/…
  • Hi, Please do not create duplicate discussions about the same topic. Instead, put your suggestion in the suggestions topic, as I suggested in the discussion you linked to. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-fut…
  • Please check if the same thing happens when you put it in the Image element. https://forum.muffingroup.com/betheme/uploads/531/51ZMLAG79VR0.png Best regards
  • Hi, I am happy to see that you handled this. If you have any other questions or problems, feel free to ask. Best regards
  • Hello, Contact Form 7 is not our plugin, and we only support it. I suggest checking official CF7 documentation to see if your form is set up correctly. https://contactform7.com/setting-up-mail/ If nothing from their documentation helps you, please c…
  • Hi, I checked that on my environment and this feature works properly Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is o…
  • Hi, Can you provide more detail about that, please? What exactly is not working? Is there any critical error or error message on the website? Best regards
  • We have received your private message. As soon as we find the root cause, we will let you know. Best regards
  • Hi, You can hide the previous/next navigation in Betheme -> Theme options -> Global -> Navigation & Share by unchecking the sticky arrows option, but we do not have the style from your last screenshot. Best regards
  • I tried to log in, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/283/S7RCMP5O065G.png Are you sure that they are correct? Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi @andreasmu2009, No, we do not have any details about that, and we do not provide help with the file modification unfortunately. You would have to contact your web developer instead. Best regards
  • Hello, 1) I suppose they are Wordpress default templates? Is there any option to modify or ovverride them? Yes you are right. Most of them are added and pre-defined by WP, but themes or plugins might also add them. Basically these templates define …
    in Templates Comment by Phil May 2024
  • We have corrected it on your website. Please check it out. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Translations can be done through Betheme -> Theme options -> Translate -> Shop. https://forum.muffingroup.com/betheme/uploads/849/GJ5AU7FMGRAW.png But the rest of the customization is unclear for me, unfortunately. Best regards
  • Right below your original section, I created a copy of how it could be done. Please check it out. Best regards
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