Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, To be clear. The warning refers to your PHP code, right? When you remove it, will this warning disappear? Best regards
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1, 3) I tried my best to understand and notice your issue, but unfortunately, I was still without luck. Can you please record a brief video showing your problem? 2, 4) Please send us the WordPress dashboard access privately through the contact form…
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Hi, Please go to WooCommerce -> Settings -> Products, and uncheck the "Enable product review" option: https://forum.muffingroup.com/betheme/uploads/195/H4FVS2S5ZWGI.png Best regards
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Yes, but you only sent me access as a regular user, not an admin, and I do not have access to the WP dashboard. Also, in my previous message, I asked for FTP access. Best regards
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Hi, The Free delivery progress bar can be disabled in Betheme -> Theme options -> Shop-> Addons: https://forum.muffingroup.com/betheme/uploads/891/8P0VDDI34E48.png Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> Buttons, and there you can find styles for shop buttons: https://forum.muffingroup.com/betheme/uploads/563/5QPLX065LLPG.png Best regards
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Hi, Did you try uploading a fresh betheme package to the website? https://support.muffingroup.com/documentation/installation-updates/#download-theme Best regards
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What is supposed to happen? Do you mean the text-moving effect? It is added directly to the SVG file, so if you did not upload animated but static SVG, then it will stay in place. Best regards
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There is a top padding for content. Go to Betheme -> Theme options -> Global -> Advanced, and hide the top padding: https://forum.muffingroup.com/betheme/uploads/495/JPLKH8G0FN2A.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Did you try clearing your cache? If not, please do that and recheck your website. If this does not help, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muf…
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Can you please attach a screenshot showing what exactly you refer to? Thanks
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Hi, Please open the section options -> positioning and select Stretch for Wraps vertical spacing: https://forum.muffingroup.com/betheme/uploads/287/PUBH5X16T0Y6.png Then open wraps settings, and use the space-between option: https://forum.muffing…
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Hi @digilectgr, I do not know what you refer to. Can you please explain your issue in more detail? Thanks
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You can compress the video into a zip and send it or put it on some video hosting, and I was informed that you wrote multiple messages. I asked to stick to one form of support to prevent confusion and keep continuity of communication. ? Anyway, if y…
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Please do not write both on the forum and through the mail at the same time. If you decide to contact us only through one method, please stick to it. At the moment will continue through mail. Thanks
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Sorry for overlooking that. Indeed, it was not a header template but a sidebar menu template that appeared there and overlapped the menu. After re-saving the sidebar menu template settings reset, and now the menu is clickable: https://forum.muffingr…
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This is how this WooCommerce widget works. It works only on product list pages, not in single products. If you want to also show attributes in single products, you can use our Be Shop Attributes element: https://forum.muffingroup.com/betheme/uploads…
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Did you try to contact your hosting provider anyway? If not, please do that. Also, I do not know what other people you refer to, as you are the only one recently who posted about this on the forum. Best regards
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No worries. We are always happy to help. Best regards
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I have rechecked your website, and the sidebar seems to be placed with a sidebar element. To do so, you must edit the shop template and change the order of the elements. https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
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Hi, It is a Subheader, and it can be hidden in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/170/C60PRT0WGNM8.png Best regards
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Hi, I received your private message, but we must investigate this deeper. Please send us the WordPress dashboard and FTP access privately through the contact form, and we will check what the reason might be. Notice! Please attach a link to this foru…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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I have passed it to the dev team, and we will take a look at this. For now, please use the following CSS code: .wc-block-product-categories.is-list a{ display: block!important; } Put it in Betheme -> Theme options -> Custom CSS & JS ->…
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Hi, You can activate the Blank Page template in the page edition: https://forum.muffingroup.com/betheme/uploads/670/ROF2O64CC1HU.png It removes the header and the footer from the page. Best regards
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Hi, Can you explain in more detail what is wrong with them and how they are supposed to look, please? I do not know how your website looked before. Best regards
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Thank you for helping me and for resolving your bug. FYI it was not a bug but a misconfiguration. 1) On what menu item should I click to notice your problem? 2) You set a custom width for the left and middle wraps but did not set it up for the last …
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Hi, How did you migrate your website? We recommend using the Duplicator plugin for that, so if you still have access to the staging domain, please migrate your website again with it: https://wordpress.org/plugins/duplicator/ Best regards