Phil
Phil
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- Phil
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Comments
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1) Your URL settings in WP were wrong, and they were causing this issue. https://forum.muffingroup.com/betheme/uploads/537/FAUMUBP7GMQC.png I have corrected it to HTTPS and the problem is gone. 2) There should be only one Footer with "Entire si…
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I have received your private message, but login credentials contain only something that looks like a password, but you did not attach a username. Please send another message with all the required information. Thanks
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We have corrected that. Please check it out now. Anyway, please note that the home page is Slider Revolution only, and it cannot be imported with the single page import. Instead, see the following article: https://support.muffingroup.com/faq/how-to-…
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This is a rather WooCommerce-related question. You should contact their support instead. Best regards
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Hi, Inner wraps cannot be Query Loops. This feature is reserved only for Sections and Wraps (regular ones) so you must use one of them. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0Siv…
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Hi, There are tons of pre-built websites, and we are systematically updating single-page import tools on them. However, there might be older demos on which the tools have not been updated yet. If you encounter such a pre-built website, please report…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please deregister the license key, register it on your live site first, and then on the staging one. If this will not help, please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right …
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Hi, After the update, please go to Theme Options, save them, and check if the problem persists. Best regards
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It is a part of the shop template. Edit it, and there you will be able to remove that slider. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Yes, but on mobile you hide sections, so there is no ID to which menu should be scrolled. You must assign IDs to sections on mobile and create a separate menu for mobile with these IDs. Please see the video tutorial I have sent in my previous messag…
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You have low max input vars and max input time values. Please contact your hosting provider to increase: max input vars to at least 5000 max input time to at least 180 If this will not help, please send us the WordPress dashboard and FTP access priv…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Are you importing home page or other pages? Best regards
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Hi, It might be the cache issue. See the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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Hi, Please leave all suggestions as comments on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, Please leave all suggestions as comments on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, Please leave all suggestions as comments on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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The link you have sent does not work. Anyway, just copying from the Word doc is not enough, and HTML tags must be used. Best regards
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Deregister through Betheme -> Dashboard. Best regards
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But in the first message, you said that these sites were deleted. You removed them and still receive this information? Best regards
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Sections on mobile view are hidden so there is nothing to scroll to. https://forum.muffingroup.com/betheme/uploads/068/TCND0KZ4WGH7.png The following video tutorial should help you: https://support.muffingroup.com/video-tutorials/do-never-again-use-…
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Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and change the height value to zero. https://forum.muffingroup.com/betheme/uploads/152/WH3B0CXEG6U6.png Best regards
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We have corrected it on your website. Please check it out. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Go to Betheme -> Theme options -> Global -> General, and select Simple style. https://forum.muffingroup.com/betheme/uploads/807/7YBQNF1NBDOH.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We made adjustments in the theme files. Please check it out now. Best regards
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We have received your private message with credentials, and as soon as we find something I will let you know. Best regards
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We have received your private message with credentials, and as soon as we find something I will let you know. Best regards