Phil
Phil
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- Phil
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Comments
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Hi, Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I have proceeded with the update on your website and made a small change by adding a border to the image and no settings on sections were gone. https://forum.muffingroup.com/betheme/uploads/994/JOCUC2EY0K18.png Should I do some other steps? Best re…
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What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. I…
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It means that some modifications in your child theme are the culprit. I suggest contacting your web developer to check what might be the reason. https://support.muffingroup.com/documentation/installation-updates/#child-theme https://forum.muffingrou…
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Hi, Go to WooCommerce -> Settings -> Accounts & Privacy, and enable option "Allow customers to create an account on the "My account" page". https://forum.muffingroup.com/betheme/uploads/441/M0038CZ99Y0Y.png However, thi…
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Hey, Please download this file: https://forum.muffingroup.com/betheme/uploads/166/PSCCSVU1W002.zip Extract it, and replace the file from visual-builder/assets/js/forms/fields/sliderbar.js with the downloaded one. Before replacing the file create a s…
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If you have an embed code of these ads you can place them in the Plain Text element or HTML element. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but I still do not understand what copy you are referring to. If you mean that you want us to change the text there, then we do not provide such customizations. You must use some graphic program or ask your graphic designer for that. Best re…
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Hi, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and check if you do not have Share Box disabled there. https://forum.muffingroup.com/betheme/uploads/489/FLVFP7YHWKKR.png You can also use the Share element insi…
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Hi, Please try the following CSS code: @media only screen and (max-width:767px){ .offer .offer_li .desc_wrapper .button{ position: relative!important; } } Best regards
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Hi, We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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Hi, Try the following CSS code: .blog_slider .slick-slide .post .desc h4{ min-height: 140px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, You use right click to edit what you need. https://forum.muffingroup.com/betheme/uploads/648/2CNNE61SMSDR.png Or use the navigator to access element that is not accessible through editing panel. https://forum.muffingroup.com/betheme/uploads/931/…
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I am happy to see that it was not anything more problematic. If you have any other questions or problems, feel free to ask. Thanks
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Hi, You will have to adjust the display, but you activate this type of header by disabling the current header template (by removing the condition, switching to draft, or removing the template) and choosing Creative header style in Betheme -> Them…
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Did you resend the FTP access with all the information? I have not received anything from you yet. Best regards
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Betheme has only a basic SEO option which you can find in the Page Options or in Theme options, which are for setting meta description, title, keywords, and Open Graph image. It means that your question is not theme-related, and instead you should r…
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Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and check an option Display image alt text as caption for lightbox image. https://forum.muffingroup.com/betheme/uploads/580/U1YMUD3AKB93.png Then, when you add the…
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Hi, There is no setting for that, and you would have to use an external plugin to create additional tabs for products. Best regards
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Hi, I think that your condition should look more like this: https://forum.muffingroup.com/betheme/uploads/724/Y4I30XD25PLY.png Best regards
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Hi, Is it a blog archive template or a single post template? Do you have the newest version of Betheme installed? Best regards
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We have corrected it on your website. Please check it out. Best regards
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I do not see what you showed on the screenshot on your website. Where I can find it? Best regards
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So everything is fine now? Is there anything else I can help you with? Best regards
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Hi, Thanks for reporting. I have passed it to the dev team, and it should be corrected in the upcoming update. Best regards
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Hi, I suggest using the Query Loop for that, so the whole image will be displayed. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…