Phil
Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please disable the lightbox option in the Elementor, and recheck that. https://elementor.com/help/lightbox/ Best regards
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Hi, The gradient there was made with a custom CSS code. You can find and edit it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Muffin Builder and BeBuilder are the same builder. We only changed the name. Please go to Betheme -> Theme options -> Global -> Advanced, and Enable BeBuilder Blocks Classic. https://forum.muffingroup.com/betheme/uploads/031/F0FCWUY7BA8…
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Hi, 1) That is how permalinks in WP work, and Betheme does not have an influence on that. 2) Please attach a screenshot showing what navigation you refer to. Thanks
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1) Please check your email settings in WooCommerce -> Settings -> Emails. 2) There is no setting to change the registration screen. Best regards
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Hi, 1) You must have a header with an absolute position that overlays the hero slider. The approach differs depending on whether you use the Header Builder or one of the header styles from the theme options. In the header template made with Header B…
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Hi, Custom ID can be assigned to an element in Advanced -> Custom. https://forum.muffingroup.com/betheme/uploads/778/PJ3GMMBGW1FM.png BTW please note that ID should not start with numbers, so it would be better if you put some word before the yea…
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Did you place it in the Plain Text element? If yes, try this CSS code: @media only screen and (min-width:960px){ .column_plain_text .woocommerce .products .product{ width: 23%!important; } .column_plain_text .woocommerce.columns-3 ul.products …
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We do not provide help with child themes, and I do not know what modification exactly is the culprit. https://support.muffingroup.com/documentation/installation-updates/#child-theme https://forum.muffingroup.com/betheme/uploads/184/TYTPT51WDX8C.png …
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You can find it in the Global Layers. https://forum.muffingroup.com/betheme/uploads/860/EV09SJLCP9E1.png Best regards
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Please go to Betheme -> Theme options -> SEO, and check all your scripts you placed there if they are correct. For example check if none of "-->" or "<--" changed to arrows. Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Hi, Please see the following article about that: https://breaktheweb.agency/seo/why-pages-arent-indexed/ Best regards
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Did you use the Popup shortcode? If yes, I suggest using the Popup builder instead. See the following video tutorials: https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ https://support.muffingroup.com/video-tutorials/open-p…
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Hi, We provide this forum in English only. Please rewrite your message in English. Thanks
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Hi, Can you send us an access to this website, so we can make an update, and check what is causing that, please? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, We do not have such a feature in our theme. You would have to use an external plugin. We cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
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Hi, At the beginning, I would suggest creating a backup of your website. You can create a copy of your website on a staging domain and proceed with all updates there to see how the website behaves. For that use the Duplicator plugin: https://wordpre…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You can use the Woo shortcode for that. It should look like this: [products ids="390,301,106"] https://forum.muffingroup.com/betheme/uploads/716/TLZ02P9I4BLS.png Best regards
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As I can see, you are using YOAST on your website. Please see the following article about that: https://yoast.com/help/custom-open-graph-tags/ Best regards
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, 1) See the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ 2) You can edit this banner in the Slider Revolution. Best regards
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Use the following CSS code: .woocommerce .products .product .onsale-label{ display: none; } .woocommerce .products .product{ -webkit-box-shadow: 0px 0px 15px 0px rgba(0, 0, 0, 1); -moz-box-shadow: 0px 0px 15px 0px rgba(0, 0, 0, 1); box-shadow:…