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Phil

Phil

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Phil
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  • The demo you imported uses one of the header styles from the theme options. In this video tutorial, you can see customization options: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ Of course, you can use the Header Builde…
    in header Comment by Phil April 2024
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • If you had translations for both languages, the portfolio should appear. If it did not please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#co…
    in Translation Comment by Phil April 2024
  • If you are looking for unique classes for that header style then in the body tag, there is this class: https://forum.muffingroup.com/betheme/uploads/714/U4ZV073ZVGHM.png header-overlay Also, there is a special ID for that header style: https://forum…
  • Sorry, but the account you sent access to does not have admin rights. Please correct that. Also, you did not send FTP access. Please send it as you did with WP Dashboard. Thanks
  • Sorry, but the account you sent access to does not have admin rights. Please correct that. Thanks
  • Can you please check that with another browser? Does it also happen when you are not logged in? I have rechecked that with another browser (Chrome) without logging into your WP dashboard, and everything you showed on the video works without any issu…
  • Hi, Please create a header template and assign it according to the appropriate display conditions. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • With this header style, you must add social icons as menu items. We described how to do it in the following article: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ Also, it can be done with an Icon element in the header templ…
  • Hi, Can you please explain in more detail what you would like to do with these arrows? BTW I do not see them on the post you sent a link to. https://forum.muffingroup.com/betheme/uploads/079/7442A61OLU8U.png Best regards
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and uncheck options to hide Subheader and Page Title. Also, change the Title tag to H1. https://forum.muffingroup.com/betheme/uploads/615/WGDVQMK9ER2S.png Bes…
  • Did you handle this in the meantime? I checked your header templates, and they open and work correctly. https://forum.muffingroup.com/betheme/uploads/230/JWW9C2RQOO7W.png Are there any extra steps to reproduce this issue? Best regards
  • Hi, There is no setting to add it at the moment. However, we will add it to the blog page and to the blog element in the upcoming update. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • No, there is no setting for that. However, I have rechecked your website, and your file modification seems to work correctly. https://forum.muffingroup.com/betheme/uploads/123/IUUQCCGC2X90.png Best regards
  • We have checked that, and the query referred to does not come from our theme but from one of your plugins. We have installed a query monitor to check that. https://forum.muffingroup.com/betheme/uploads/614/CJ1Q1R6VSZH6.png Please disable your plugin…
  • I have disabled all plugins except WooCommerce, and it works correctly. https://forum.muffingroup.com/betheme/uploads/586/C1C7AR5MBC98.zip See the following video. Thanks
  • 1) If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest 2) Just to understand the beTheme behavior, may…
  • It is a server setting. When you contact your server administrator, he will know what to do. You can learn more about how it can be increased in the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expir…
  • Are you sure that you use the ICO file? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
  • Hi, Please see the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
    in header Comment by Phil April 2024
  • Sure, please send it. I will check how you proceed and might catch what could be wrong. You can also send me the icon package you are trying to use. Best regards
    in Icomoon Error Comment by Phil April 2024
  • Can you check it with another theme, as I described in my previous message, please? https://forum.muffingroup.com/betheme/discussion/comment/251110#Comment_251110 Thanks
  • Hi, Did you create translations for the single portfolio projects? Please always attach a link to your website. Best regards
    in Translation Comment by Phil April 2024
  • Actually, you can write a custom JS for that and put it in Betheme -> Theme options -> Custom CSS & JS -> JS. Even the example you have sent uses JS. https://forum.muffingroup.com/betheme/uploads/840/UN9XUBSQB7P3.png Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • Was another package with your uploaded icons or the ones from the icomoon? Best regards
    in Icomoon Error Comment by Phil April 2024
  • Unfortunately, there are no settings regarding this. You would have to edit theme files in which we do not provide help. Best regards
  • Sorry, but the account you sent access to does not have admin rights. Please correct that. Also, you did not send FTP access. Please send it as you did with WP dashboard access. Thanks
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