Phil
Phil
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- Phil
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Please go to Betheme -> Theme options -> Global -> General, and increase the site width: https://forum.muffingroup.com/betheme/uploads/848/V4FR7YA1BKTA.png Best regards
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What do you mean that you cannot find anything there? You have duplicated IDs, and the video explains why IDs must be unique and how you should proceed in such situation. https://forum.muffingroup.com/betheme/uploads/071/Q7YQBJOMDOO6.png Please watc…
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Hi, Please contact your server administrator, and they should increase it for you. Best regards
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A lazy load for these images causes this issue. Please disable the lazy load, and the problem will disappear. Best regards
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Hi, Sorry, I could not answer you because you wrote beyond my working time. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will …
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Hi, Please ensure that you do not have a background color set in the deprecated settings. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hi, Are you using the Footer Builder or footer made with widgets? Can you please attach a link to your website? Thanks
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Hi, Please do not create duplicate discussions. I have answered you here: https://forum.muffingroup.com/betheme/discussion/73682/duplicate-website#latest Best regards
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If this is a Query Loop, then most likely, there is featured image dynamic data placed. Please see the following videos regarding Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Anyway when I checked your website everything worked correct…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, It looks like a Subheader. You can make it smaller by reducing the padding value in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/335/3ALAYCX2TH66.png If it is not that, p…
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Please use the following CSS code: .shop_slider .slick-slide .desc h4 a{ -webkit-line-clamp: 2!important; display: -webkit-box; -webkit-box-orient: vertical; overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -&g…
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Sorry, but I could not answer you because you wrote beyond my working time. See the following article and do the steps described there: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
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Hi, Sorry, but I could not answer you because you wrote beyond my working time. Please contact your hosting provider and ask them to look into this problem. It seems that your server has run out of memory. Best regards
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Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how you should contact your web develop…
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Hi, You can edit it in the Shop archive template. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Please see the following article and do the steps described there: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ Thanks
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This text cannot be changed directly, but there is a workaround. Open your single product template, open Product Related settings, and open Typography under Style -> Item title. Set the font size and line height to zero. https://forum.muffingrou…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, 1) The margin value causes that. See the following screenshots showing how it looks when I disabled the left margin: https://forum.muffingroup.com/betheme/uploads/818/0NOCR9RMLJZW.png https://forum.muffingroup.com/betheme/uploads/632/MJFXDBUNHD7…
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Hi, Please see the following article and ensure that you did all the steps as described there: https://support.muffingroup.com/how-to/how-to-set-up-favicon/ Best regards
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Hi, No, we do not have such setting in our theme. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ Thanks
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Hope that increasing these values helped. If I can help with anything else, please let me know. Thanks
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Hi, Did you upload these icons to icoomoon app or choose them in the icomoon website? Can you try it with another icons package? Can you try it with another browser? Thanks
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I tried to help as much as I can but as it is more complex I can only suggest you to contact some SEO specialist regarding this. Best regards
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Hi, Thank you for your good wishes, and all the best for you. We do not have an option in our theme to select a particular category for a fake sale notification. It might be done with file modifications, but we do not provide help with such customiz…