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Phil

Phil

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Phil
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  • Hello, 1) Please go to Settings -> Media, increase the size of the thumbnails, and regenerate thumbnails in Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/564/JGHXF68WEITM.png https://forum.muffingroup.com/betheme/uploads/843/…
  • Hi, The hover effect will not work until you add some link to the image, or set the popup image. https://forum.muffingroup.com/betheme/uploads/281/4AYWMSOH3PJD.png Best regards
    in Image hover Comment by Phil March 2024
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • Hello, Please check the following article and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the rul…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-use-templates/ Thanks
  • I am happy to see that you handled it with the custom CSS. Do you need help with anything else? Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, I can see that demo on your website. https://forum.muffingroup.com/betheme/uploads/467/C144T02V1Z85.png Did you handle this in the meantime? Best regards
  • Hi, One option is to import the content only and manually remove stuff that you do not need. https://forum.muffingroup.com/betheme/uploads/076/VTZW6J9241BE.png Another is to create a staging domain where you would import a pre-built website you are …
  • Hi, I have checked your website, and it surely does not load 15s, and in my opinion it is pretty fast. https://forum.muffingroup.com/betheme/uploads/024/JLIGQIJTBE8G.png https://forum.muffingroup.com/betheme/uploads/143/KJDHL1A8VNEM.png https://foru…
  • Hi, To have autoplay videos on iOS you must assign to the playsinline parameter. https://forum.muffingroup.com/betheme/uploads/419/ETDSDH2B4MIC.png Best regards
  • Hi, Yes, we support ACF, and we have also a video tutorial regarding it: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ However, please note that if you want to use ACF with our dynamic data you must…
    in ACF Comment by Phil March 2024
  • There is no option to select child pages of another page, but as a workaround, you can set the Order by to Menu order in the Query Loop, assign order to the service pages Menu order from one to twenty, and also in the Query Loop set the limit to the…
  • Yes, it removes everything and installs a new pre-built website. Besides this, there is no other option than manually removing content you do not want. Best regards
  • If you set the Responsive Visibility option for the section to hide it on mobile, for example, then it will be hidden with all content inside it. I have imported that demo to my environment, and I do not have duplicated icons in the navigator. Pleas…
  • The Mega Menu works only with the Header Builder template. Best regards
  • Hi, Please tell me what device is not working as it should. I could not replicate your issue. Best regards
  • Do you have any caching tool on your server active? If you are not sure, contact your server administrator. When you confirm that you do not have any server cache, and you have no doubts about it, please send us the WordPress dashboard and FTP acces…
  • You must use a custom class if you want it only with a single button. All buttons share the same construction, so only option to affect only one is to add a custom class to it. See the following screenshots: https://forum.muffingroup.com/betheme/upl…
  • Hi, We will correct it in the upcoming update. If you need this fix earlier, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please try the following CSS code: .woocommerce-cart .wc-block-cart-items tbody tr{  border-bottom: solid 2px #f1e9d4!important; } Best regards
  • Hi, Portfolio slug can be set in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. https://forum.muffingroup.com/betheme/uploads/734/0EA7GCZ6LDFS.png Best regards
  • The cache was held by the WP Rocket, causing this issue. I purged the plugin cache, and the display is correct. Answering the question from the private message, please see the following article: https://support.muffingroup.com/how-to/how-to-configu…
  • Hi, There is no such option for that. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
  • Can you explain that in more detail? Or maybe you have some project showing that? I quite do not understand your concept, an what you described can be done with icon elements in my opinion. Thanks
  • It is hard to answer such a question because you apply responsive settings when necessary. If you need it for a section, you apply them to a section, when for a wrap, then for a wrap, etc. In the header, for example, you might need to hide the menu …
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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