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Phil

Phil

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Phil
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  • Please open your popup template, go to Revisions, save the revision, restore it, update the template, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/573/22KJGM8JRAWM.png Best regards
  • I have corrected the links, and now they work properly. https://forum.muffingroup.com/betheme/uploads/333/0V38I1ULHJ9Q.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, We had to update the plugin responsible for single-page import on these demos. Now it will work properly. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Hi, 1) You are using the move up option, causing this problem. https://forum.muffingroup.com/betheme/uploads/709/BRQWMEPSFM1L.png Go to Betheme -> Theme options -> Responsive -> General, and select the option to disable move up on mobile. h…
  • Hi, Please see the following video tutorial: https://youtu.be/bap9lt2prYU?si=wscyZqPYnW-WLh-r&t=832 Best regards
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
  • We received your private message, but the FTP access does not work: https://forum.muffingroup.com/betheme/uploads/704/E7C0FN9LRGXV.png Are you sure that the login credentials are correct? Best regards PS. WP Dashboard access works correctly.
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You can put what you found in the HTML element. https://forum.muffingroup.com/betheme/uploads/791/L8GLO5ZJ6M5D.png Best regards
    in fold-out menu Comment by Phil March 2024
  • Hi, Can you describe the steps you proceeded when you created your header, please? Thanks
  • Hi, If in Betheme -> Theme options -> Search -> Form, you change the search option to search only through the products, the search result page will have the same layout as your shop archive. https://forum.muffingroup.com/betheme/uploads/128…
  • Please go to Betheme -> Theme options -> Global -> Navigation & Share, and set the option to Hide the date. https://forum.muffingroup.com/betheme/uploads/206/2TAXBRTP23R6.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, It seems that your whole header is misconfigured. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check how you set it up…
  • Try the following CSS code: .portfolio_wrapper .portfolio-item .masonry-hover-wrapper{  max-height: 260px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, This link is for closing the sidecart only. Changing the link there would require editing theme files in which we do not provide help, and regarding this, you would have to contact your web developer. Best regards
  • Are you sure that your favicon has an ICO extension? Please check the following link: https://support.google.com/webmasters/thread/25928931/favicon-is-not-updated-in-the-google-search-results-in-desktop-and-mobile?hl=en Best regards
    in Change logo Comment by Phil March 2024
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
  • It is mentioned that RankMath handles reading BeBuilder content (for rating) but not about auto descriptions. We are currently working on improvements regarding integration with YOAST. If you want us to take a closer look at the RankMath, please let…
  • Hi, Please see the following article and follow the tips mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
  • Hi, Templates are irrelevant from the SEO point of view. The most important is the page/post content, so there is no option or need for SEO adjustments for templates. Best regards
  • Try the following CSS code: .mcb-section-0wf05rxx .mcb-wrap-zrs3orenp ~ .wrap:hover .column_attr{  color: #fff!important; } Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please edit your post, and, in the post options, set up the Open Graph image. https://forum.muffingroup.com/betheme/uploads/557/T5VE3T50E394.png Best regards
  • I have checked our support center, and indeed, there might be a lack of information about this. We will improve that. I am happy I could help and glad to see that our theme suits you. Please let me know if the notifications settings you changed work…
  • I would have to take a closer look at this. When the website will be online, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and…
  • You have an ancient version of Betheme installed. Firstly, you should update it to the newest version and check if it works correctly then. Before an update I suggest creating a backup of your website with the Duplicator plugin. https://wordpress.or…
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