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Phil

Phil

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Phil
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  • Or you can recreate this in the BeBuilder. Your hero slider is not complicated and it does not have animated effects so it can be easily done in BeBuilder. Best regards
  • The account you have sent does not have full access to the WP panel. Many things that should be accessible are not there. Do you have some hidden plugin or any tool that does that? It also causes a problem with bundled plugins installation. You need…
  • I tried to log in to your WP dashboard, but I received the following error message: https://forum.muffingroup.com/betheme/uploads/204/02SP3J8JFINN.png Are you sure that the credentials you have sent are correct? Best regards
  • I can see that you created this attribute in the product options. Please try to create it through Products -> Attributes, assign it to this product, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/603/T8EIERSOTQOK…
  • The header displays wrongly because you set it up like this. I suggest you check the following video tutorial to see how mobile headers should be created: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Also, you have a lot …
  • Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Best regards
  • What do you mean that it is not responsive? The option from theme options refers to sections, not elements, and what you showed on the last screenshots are elements. I do not understand what you refer to and what you want to achieve. Can you explain…
  • Hi, For redirections, you should use some plugin or modify the htaccess file. Betheme does not have such functionality. Best regards
  • If you need a unique FAQ for each product, the only option for that is to put the FAQ element in the product description. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, There is no option to export settings. However, you can use the YOAST Duplicate Post plugin for that. With it, with one click, you can create a copy of the whole popup template. You can install it through Betheme -> Plugins. https://forum.muf…
  • 1) We do not have a cart page builder yet. However, it is in the development stage, and we should release it in the near feature. 2) These texts are automatically translated by WooCommerce based on the user language or site language. To change them …
  • We are happy we could help. If you have any other questions or problems, feel free to ask. Have a nice day, too, and best regards
  • Hi, Can you tell me where did you get these sliders from? Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. Ho…
  • Hi, Can you record your screen and send me a link to a video showing your problem? I checked your website and I did not notice anything wrong. Also, I see that these tabs comes from some external plugin which we do not support, so our help here migh…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us the WordPress dashboard and FTP access priva…
  • Google Tag Manager affects your website anyway. You can easily check that by disabling all of the plugins and running test in the PageSpeed Insights. Regarding Slider Revolution, it's not a problem between Betheme and SR but with the SR itself. It i…
  • No, we do not have such a feature in our theme. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best…
  • Hi, As Albert mentioned, that is how the pagination works, and there is no setting to change that. The only options that do not require page reload are "load more" and "infinite load" as you mentioned. Best regards
  • Yes. Please follow the steps described in my previous message. Best regards
  • Hi @Hkngzy, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete d…
  • Hi, For that, I suggest using some external plugins, but I cannot recommend any other plugins than the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
  • Hi, Open popup is for opening popup templates. Change this Option to default, and set the popup image in the Poup image field. https://forum.muffingroup.com/betheme/uploads/315/REVEWE4DHK8D.png Best regards
    in popup image Comment by Phil January 2024
  • Hi, For that, you can use the single-page import feature. You can learn more about this feature in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • I can see that with most plugins disabled, page speed insights report Google tag manager script as the one that has the biggest impact on that. https://forum.muffingroup.com/betheme/uploads/272/QBSWK9D7PZU7.png If you must use it and want to improv…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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