Phil
Phil
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- Phil
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Hi, So your changes are not present after saving, and when you re-enter the template, they are not present, right? Maybe you have some caching tool active on the server. It might cause such problems. If you have anything like this enabled, disable i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Featured image, and ensure that you have the size you need chosen there. https://forum.muffingroup.com/betheme/uploads/277/FQ65NIQSUB0N.png Also, in Betheme -> Tools ru…
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Thanks
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Thanks
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It is because of the Improved CSS Loading Elementor feature: https://forum.muffingroup.com/betheme/uploads/174/5GTC9HH4I787.png When I deactivated it, the video loads correctly. Best regards
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1) The link you sent does not work anymore: https://forum.muffingroup.com/betheme/uploads/521/O377HBX8XFLH.png 2) Currently, there is no option for that, but we have it on our to-do list. Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Did you change the logo in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/324/LO6RWFTR9Q0T.png If yes, please send us the WordPress dashboard access privately thru the contact form, which is on the…
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It is a creative header style. Go to Betheme -> Theme options -> Header & Subheader -> Header, and choose the appropriate header style. https://forum.muffingroup.com/betheme/uploads/219/7Y6ZOY64OUSX.png Or you can use a vertical header …
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We have corrected the files, and it works now. Please check it out. Best regards
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Ok, I found this issue, but the FTP access you sent is not working, unfortunately. Please send another private message with FTP access, but ensure that it is correct. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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So when it persists with another theme, I can only recommend trying to reinstall WP on your website. Best regards
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I have checked your website, and the pages open and update correctly. https://forum.muffingroup.com/betheme/uploads/467/0GFLJ08V7158.png Are there any extra steps to reproduce that issue, or does it happen on particular pages? Best regards
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On mobile display, change the section background position to the top, and check if the problem persists. Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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The Mega Menu is not a submenu like a regular submenu menu item but a template, so it is a separate part not included in the regular menu. If you have a menu burger that displays the sidebar menu and want to show submenu items, you must create a new…
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If the issue persists with another theme, it means that it is not related to Betheme. It might mean that WordPress was not installed properly, and in that case, you can try to reinstall it, or it could be caused by your server, and with that, you mu…
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Hi, Please do not create duplicate discussions. I will answer you in the first you created. https://forum.muffingroup.com/betheme/discussion/72383/portfolio-items-are-not-displaying#latest Thanks
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Hi, Which builder do you use on the portfolio projects? Did you try disabling your plugins to see if none of them causes it? Best regards
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Hi, 1) Please ensure that you have done the steps described in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ 2) I am unsure what blur effect you want to achieve. Can you show me some exa…
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Hi, In Appearance -> Menus, open the Screen Options, and activate the Product categories there. https://forum.muffingroup.com/betheme/uploads/217/M5ZQA3ATFBXD.png Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains. The only exceptions are for subdomains or subfolders and staging domains with appropriate patterns.…
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Hi, There is a video tutorial for this particular display. See the following link: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
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If you buy these licenses simultaneously, you will have 6 months from the purchase date. Best regards
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Try the following: Edit the home page with BeBuilder, add a Sidebar element to it with your sidebar chosen there, and update the page. Then go to WP -> Appearance -> Customize -> Widgets, and you should see this sidebar there. Add any widge…