Phil
Phil
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- Phil
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It is rather a WooCommerce related question. Regarding this you should contact their support instead. Thanks
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This message: https://forum.muffingroup.com/betheme/uploads/439/CWXDDXE9B9ZY.png is exactly it. Please follow the steps I described (with re-registering the license) and the problem will be resolved. Best regards PS. Do not public your license key…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Instead, you can use the Portfolio post type. It already has related posts feature built-in. Best regards
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The only thing I can recommend is to work as you did till this time, and when the issue re-appears try to memorize the steps you did to recreate this issue. Unfortunately, as you do not know any pattern yet, we are not able to help to indicate what …
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I checked your webstie, and everything seems to work fine. Are there any extra steps to reproduce this issue? Best regards
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Please check if the same thing happens when you switch to another theme, like Twenty Twenty. Thanks
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It might be because your server blocks random requests. To ensure that, it would be best if you contact your hosting provider and ask about it. You can ask if you do not have ModSecurity on your server, which might be the root cause. When you contac…
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Hi, You can change it in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/863/5KH74C9LPOWL.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
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You misunderstood me. While checking this issue, I went to Appearance -> Themes to check if it is related to Betheme by switching to another theme. When I temporarily switched to another theme, the same issue appeared, showing that it is unrelate…
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You do not see this sidebar because I removed it after the whole process. We are aware of this issue, and the fix I described is the only solution we figured out so far. We are looking for solutions to prevent this from happening. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, You can use WooCommerce for that, but in Betheme -> Theme options -> Shop -> General, enable the Catalogue Mode. https://forum.muffingroup.com/betheme/uploads/168/RPUDDKR8GOCO.png Then all "Add to cart" buttons will disappear.…
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Hi, Can you describe the whole process better, please? Where did you try to install it? Betheme -> Plugins or Plugins tab? Can you attach a screenshot showing that message, please? Thanks
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Everything seems to be correct, as we checked that. Are there any extra steps to reproduce that? Best regards
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Hi, Are you sure that this link is correct? It shows me that it is for sale: https://forum.muffingroup.com/betheme/uploads/112/45IMVFT96MFV.png Best regards
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Sorry, you wrote beyond my working time, and I could not answer you. Please go to Betheme -> Theme options -> Responsive -> Header, change the Layout to Default, and ensure that you have the Action button set to be displayed in the Top bar.…
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Hi, We do not have such a tool available, but we have it on our to-do list. Unfortunately, I cannot tell when it will be available. Best regards
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Hi, Does the product in the preview have reviews? If not, please add anything to it, and then the element will be fully visible. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, Happy to see that you found it. Is there anything else I can help you with? Best regards
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Hi, Can you tell me what font should be in use on your website? Do you use the option to cache fonts locally on the server in Betheme -> Theme options -> Performance? If yes, did you re-download the fonts after site migration? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…