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Phil

Phil

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Phil
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  • You are right, the private message arrived correctly now. It is weird that you received such an error message. I checked that, and the font you choose for the content does not exist in your media library: https://forum.muffingroup.com/betheme/upload…
    in Font Error Comment by Phil July 7
  • Hi, Have you tried assigning the alt text in the Media library? https://forum.muffingroup.com/betheme/uploads/605/8WIFLP07YAG4.png Best regards
    in Alt tag in sliding box Comment by Phil July 7
  • It should be like this: autoplay=1&loop=1&mute=1. So omit the question mark at the beginning, and it should be mute instead of muted. Best regards
    in Video not autoplaying despite settings Comment by Phil July 7
  • It is possible. You must install and configure WooCommerce on your website. See the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ Best regards
    in Adding a webshop Comment by Phil July 7
  • Can you tell me where you found the information about 24/7 support, please? No, registering does not mean that you cannot install other demos, you can endlessly install new demos on your domain if you want to. Anyway, clearing the files through FTP …
    in STILL SHOWing previous theme. Comment by Phil July 7
  • Hi, You can use the Blog element for that: https://forum.muffingroup.com/betheme/uploads/893/H80G9G89YQIL.png Best regards
    in Insert BLOG section Comment by Phil July 7
  • I have not received any message from you yet. Can you try again, please? And yes, we will need FTP too. Best regards
    in Query loop wraps broken after BeTheme Upated Comment by Phil July 7
  • Hi, It would probably require a custom CSS code. Anyway, to check if it is even possible, I would need you to unlock your website for a while. Best regards
    in Making price boxes the same size, Comment by Phil July 7
  • What do you mean by "the header builder video is not update"? The video I sent clearly explains how to create a header template according to the most current and correct approach. I am sorry that you felt disappointed; however, without a l…
    in Header Comment by Phil July 7
  • Hi, We did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, and we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muff…
    in Single Product conflict with Yith Add-Ons Plugin Comment by Phil July 7
  • Hi, So everything is fine now? Is there anything else I can help you with? Best regards
    in Using YOAST with BeTheme Comment by Phil July 7
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Query loop wraps broken after BeTheme Upated Comment by Phil July 7
  • Hi, So, did you manage to accomplish what you needed? If you have any further questions or problems, feel free to ask. Best regards
    in Adding a webshop Comment by Phil July 7
  • 1) The button in forms takes its styles from Betheme -> Theme options -> Global -> Buttons: Highlighted. https://forum.muffingroup.com/betheme/uploads/045/5BBEXGKD513R.png 2) Back to top colors can be adjusted in Betheme -> Theme options…
    in change color Comment by Phil July 7
  • 3) Adjust the display on tablet view in with the responsive settings: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 4) Can you explain that in more detail, please? Thanks
    in Shop page and Product template Comment by Phil July 7
  • https://forum.muffingroup.com/betheme/discussion/comment/271114#Comment_271114 Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the…
    in Theme shows huge spacing between all blocks after upgrade Comment by Phil July 7
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Mobile Menu not showing on Password Protected Pages Comment by Phil July 7
  • See the following video tutorial if it is what you are looking for: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Best regards
    in how to change the name of the tile and header tag for product slider Comment by Phil July 7
  • Hi, Thanks for reporting and explaining this issue. I have passed it on to the dev team, and we will correct this in the upcoming updates. Best regards
    in Post and pages published with bebuilder fails to get permalink Comment by Phil July 7
  • Hi, You wrote beyond our working time (during the weekend) thus we could not answer you. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact u…
    in STILL SHOWing previous theme. Comment by Phil July 7
  • I have contacted the person who is in charge of the mailbox, and I was informed that he received no message from you regarding this topic. Can you try again, please? Thanks
    in Font Error Comment by Phil July 7
  • I have contacted the person who is in charge of the mailbox, and I was informed that he received no message from you regarding this topic. Can you try again, please? Thanks
    in Issue with Query Loop for Offer Categories Comment by Phil July 7
  • I have contacted the person who is in charge of the mailbox, and I was informed that he received no message from you regarding this topic. Can you try again, please? Remember to attach a link to this forum discussion, your WP dashboard access, and F…
    in Before and After” Section Visible in Elementor but Not on Live Site Comment by Phil July 7
  • I am glad that you found the culprit. Please let me know if I can help with anything else. Best regards
    in Toggle layout on mobile Comment by Phil July 5
  • I am glad I could help you locating the culprit. Please let me know if you have any other questions or problems. Thanks
    in Help with Editing Social Icons in Action Bar and Footer Comment by Phil July 5
  • Hi, 1) You can add side margins to these elements. https://forum.muffingroup.com/betheme/uploads/310/SOCSK2RIFJD4.png 2) If you suspect a particular plugin, you can give it a try to disable it, and check if the same thing happens when the plugin is …
    in Shop page and Product template Comment by Phil July 5
  • 1) Go to Betheme -> Theme options -> Shop -> Single product, and change the Gallery type to Bottom Left: https://forum.muffingroup.com/betheme/uploads/724/Y0UCMS22226B.png 2) Edit your product template, and add related products element. htt…
    in Installing demo units Comment by Phil July 5
  • Hi, Regular users do not have option to close the topic. If you want I can do it for you. Best regards
    in change color Comment by Phil July 5
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Model Be theme Comment by Phil July 5
  • Hi, Please try the tip mentioned in the following article, and check if the problem persists: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ If this will not help, please send us the WordPress dashboard and FTP access …
    in slider is gone after update!!!! Comment by Phil July 5
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