Phil
Phil
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- Phil
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Comments
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Hi, Can you attach a screenshot showing your issue, please? I do not know what you refer to. Thanks
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Hi, Do the images appear in the Media tab in the WP panel? Did you check in FTP if images are not placed in a different catalog then the one from the URL? Best regards
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Hi, Please go to Betheme -> Tools, use the Regenerate Thumbnails option, and after the regeneration height and width values should be assigned to your logo, and the problem with CLS should be gone. https://forum.muffingroup.com/betheme/uploads/46…
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Hi, Did you try downloading a Betheme package from ThemeForest and uploading it to replace an old version? If not, please do that, and check if the problem persists. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Go to Betheme -> Theme options -> Global -> General, and change the style there: https://forum.muffingroup.com/betheme/uploads/388/HQGA53TTQ2HR.png Best regards
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
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Elementor is a really popular builder, and there is a high possibility that ModSecurity has a built-in feature to omit Elementor. I found the following link. I hope it will be helpful for you: https://stackoverflow.com/questions/42829492/how-to-add-…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Unfortunately, I do not know any that will work properly, and I cannot recommend any other plugins then the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
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If you contact us through a private message, we will check that. Best regards
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If the license key manager displays this message, go to Betheme -> Dashboard, deregister your license from there, and register it again. If that problem persists, please send us the WordPress dashboard access and license key privately thru the co…
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I am connecting from Poland. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can use the Query Loops and customize the arrows in the Style tab of the loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Please get in touch with your hosting provider and ask to check if ModSecurity does not block that. It seems that the server blocks some strings of characters. Best regards
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will see if we can help you in that matter. Thanks
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Are you sure that the link to your website is correct? I tried to open it, but it did not work. https://forum.muffingroup.com/betheme/uploads/972/9IMWPAOOTZJ2.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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The avatar comes from the Gravatar, so if you want to change it, you must do it there. https://gravatar.com Also, I removed the link to your website from your first message. Best regards
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Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, Try the following CSS code: #Top_bar:not(.is-sticky){ top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, 1) The CSS code that should work is the following one: .woocommerce-shop .mfn-shape-divider svg path:not(.transparent){ fill: #E4ECF7!important; } 2) I could not achieve that line on my device. It might be caused because of the screen resolut…
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If you have one license key, and you can write on the forum, it means that your support period has not ended yet. When your support period ends, you will see it on the top in the forum, just like that: https://forum.muffingroup.com/betheme/uploads/1…
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Sorry, but you sent access to Siteground and not to WP dashboards. Please send another message with login credentials to WP. Thanks
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Hi, Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/654/238YDHE8T8UT.png Can you resend them and ensure that the login credentials are correct, please? Thanks
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Hi, I believe that Albert taught that you refer to Setup Wizard, in which you can choose which builder you want to use. These two demos you mentioned are old ones and do not have their Elementor versions. https://forum.muffingroup.com/betheme/upload…
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Hi, Do you have any caching enabled on your website? If yes, please clear it, and recheck if the problem persists. Also, in what element did you put this embed code? Did you try the HTML element? Best regards