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Phil

Phil

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Phil
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  • If you imported a demo that has a single product layout from the theme option, then there is no setting to activate sticky wrap there. This feature is available only for the content made with BeBuilder, so you need to have a custom template to activ…
  • As this is a pre-defined header style from theme options, there is no setting for that. To have a higher customization possibility, I suggest using the Header Builder and Sidebar Menu Builder. https://support.muffingroup.com/video-tutorials/header-b…
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • Hi, Instead of "$" you must insert "jQuery". Like this: https://forum.muffingroup.com/betheme/uploads/146/RWXNAB6E1N8G.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in I need help Comment by Phil January 2024
  • There is no setting for that, but you can use the following CSS code: @media only screen and (max-width:767px){    #Header_wrapper{       background-image: none!important;    } } Put it in Betheme -> Theme options -> Custom CSS & JS -> …
  • It looks like you have some minifying plugin, so I assume you also have a caching plugin. Did you try clearing the cache and disabling the minifying plugin? If not, please do that and recheck if the problem persists. Best regards
  • I tried to log into your WP panel, but I received this page: https://forum.muffingroup.com/betheme/uploads/029/4S68FW7K61Z0.png Please lift the restriction. We are located in Poland. Thanks
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, I have checked your website now, and the English header and mega menus work. https://forum.muffingroup.com/betheme/uploads/793/21NZILCJE5DL.png Did you handle this in the meantime? Best regards
  • Hi, There is a newer version of this plugin, which you can download from here: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
  • Thanks for letting us know, and we are happy we could help. If there is anything else I can help you with, please let me know. Best regards
  • If these steps are recommended by WPML itself you can go ahead and try it out. Best regards
  • Yes, it is possible, but only for the PRO version of this plugin. Best regards
  • Sorry, you might be right. If you do not want your files to be overwritten after update, you must use a child theme. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
  • Please go to Betheme -> Theme options -> Responsive -> Header, and adjust this value for mobile display. Currently, you have 610px set for the desktop, and this value is taken from there. https://forum.muffingroup.com/betheme/uploads/043/MX…
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
  • Yes, this part comes from Betheme. Best regards
  • Hi, Thanks for pointing that out and reporting. I have passed it to the dev team, and we will correct it. Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/248114#Comment_248114 No, there is no option for that. https://forum.muffingroup.com/betheme/discussion/comment/248115#Comment_248115 Please edit the shop template and check if the filters are…
  • Hi, We had to update the tool responsible for single-page import on that demo. Please check that again. Best regards
  • Hi @miweb777, Product image sizes for product styles from theme options are pre-defined. You can customize it however you want with the product template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-custom…
  • You can put it on some temporary file hosting and send it through private message then. Best regards
  • Hi, If it is not what Albert suggested, can you provide more detail about what you want to achieve, please? It would be best if you attach some example websites and/or screenshots showing that. Thanks
  • Do not use the Shop Products element. You must use elements like images, headings, column text, and others that accept dynamic data to show the products you need. You can learn more about dynamic data usage from the following video tutorial: https:/…
  • Hello, 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. 2) Please go to Betheme -> Theme options -> Menu & Action Bar -> A…
  • Hi, You can see how it was activated in the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ Best regards
  • Hello, You can put the FAQ part in each product description. https://forum.muffingroup.com/betheme/uploads/330/FC7XYIZHOG5T.png BTW, for your information, it is possible to create separate templates for each product, but you must choose them in the …
  • Hi, You have a custom CSS code that adds top padding to the Wrapper. https://forum.muffingroup.com/betheme/uploads/313/BZKIBPXZ9Y7D.png Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove this part. Best regards
  • Hi, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the Sticky arrows option. https://forum.muffingroup.com/betheme/uploads/671/XOCY8VVVOWD3.png Best regards
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