Phil
Phil
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- Phil
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Hi, We are currently working on the Conditional Logic feature, which will allow us to achieve that. Also, we are on the final straight to finish it, so soon it will be available. Best regards
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Hi, Please use the Full Width option from the Advanced tab in the section options: https://forum.muffingroup.com/betheme/uploads/352/I39ILW6C3AG8.png Do not forget to disable the "Full width except mobile" option. Best regards
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Hi, The video is placed as a section background. I do not know which pre-built website you used, but you can find it in two places: if it was an older demo, you will find it in the Deprecated options https://support.muffingroup.com/faq/what-deprecat…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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It seems to be working correctly now. Can you check that and confirm, please? Thanks
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The private key file has restrictions that cannot be viewed. Please correct that so that we have a link that we can access it. Thanks
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Hi, We base on the WordPress search functionality. You must edit the files if you want to change the order. We do not help with file customization, but I found the following link: https://wordpress.stackexchange.com/questions/339566/how-do-i-change-…
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1) You have many misconfigurations in your header template, such as negative margins, custom widths, etc. Correcting them all would be too time-consuming, and in your place, I would start over with the header template based on one of the pre-built h…
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Hi, It is a theme color, which can be changed in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/325/NMB3YUWR41F0.png Best regards
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Sending inco…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Use the Column Text element, and there you will find a feature to insert a table in it. https://forum.muffingroup.com/betheme/uploads/299/ANTXL4L1O9QV.png If you do not see it, ensure that you have Code enabled in BeBuilder Settings: https://forum.m…
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Sure, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to th…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, You can use the Blog template and use Query Loops there to customize the layout for your needs. Please check the following video tutorials about the Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9…
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Even with the Classic Editor, Page Options should be visible. https://forum.muffingroup.com/betheme/uploads/927/IP3CO1SGZ1XY.png Please check if you do not have them hidden (triangle button on the right). Also, ensure that you have them enabled in t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The video must have a "playsinline" parameter assigned to it. https://forum.muffingroup.com/betheme/uploads/375/UUZZS7OK04XN.png Without it, the IOS blocks autoplay functionality. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. We also need your permission to…
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https://forum.muffingroup.com/betheme/discussion/comment/246291#Comment_246291 Are you sure that you provided the license key that still has support period extended or still valid? When you confirm that I should delete this topic, I will remove it. …
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Hi, You can use one license key for staging domains if you do one of the following: 1) Create it as a subdomain. You can register unlimited subdomains with one license key as long as the main domain is registered under the same key (and the main dom…
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You would have to create two attributes: one for image and one for color. There is no (and never was) option for one attribute to be in the same time Image and Color type. Best regards
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Hi, There is a bug in the Blog Teaser element, which will be released in the upcoming update, which we hope to release on Monday. If you send us the WP dashboard and FTP access, we will correct that on your website earlier. Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Shop Categories is not an appropriate element to put in Query Loop. Query Loop is a feature that should be used instead of the Shop Categories element when you want to achieve a custom structure. Please check the following video tutorials: https…
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To achieve that with a child theme, copy this file with the whole path to it from parent theme to child, and change the LIMIT to 200. When we release an update with this fix, you can remove this file to prevent possible future issues. Best regards
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It was created only for presentation purposes, and there is no demo with that header and mega menu. However, it can be easily created with our tools. https://support.muffingroup.com/video-tutorials/building-mega-menus/ https://support.muffingroup.co…
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There is a slider on your website: https://forum.muffingroup.com/betheme/uploads/990/0LYNUWX04IWW.png You should get rid of it and check the results then. If you check our websites without it, you will notice that they perform much better than those…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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We have received your message, and we are checking what might be causing this issue. As soon as I will find anything I will let you know. Best regards