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Phil

Phil

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Phil
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  • 1) Did you try to use the Be Attributes widget instead? If not, please try it. 2)Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, an…
    in Implement filters in older version of beTheme Comment by Phil December 2023
  • I can see that you do not have the newest version of Betheme installed. Please update it. Moreover, disable all of the plugins except basic WooCommerce, switch from child theme to parent, and recheck if the problem persists. Best regards
    in Can't translate with WPML Add to card btn Comment by Phil December 2023
  • 1) Set the header height to value that suits you, and set this image as background in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/772/DOMTHSACYN6T.png 2) You must change the im…
    in rebuild old website Comment by Phil December 2023
  • We have corrected that. Can you please confirm? Thanks
    in WP Rocket Cache Not Cleared on BeBuilder Save Comment by Phil December 2023
  • Sorry for the misunderstanding. Did you check all HTML tags to see if they are placed correctly? I mean, in these posts, titles and excerpts. https://forum.muffingroup.com/betheme/uploads/736/0XFITQLJXWSN.png If you have difficulties finding this pl…
    in Problem with "Blog Teaser" element Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Text is cutting off on specific modules Comment by Phil December 2023
  • You can create a separate section for laptop view with adjusted video size. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Bug while playing video Comment by Phil December 2023
  • You must assign the :hover selector to the main div that contains the content inside it, and then define the color effect for the icon and text. https://www.w3schools.com/cssref/sel_hover.php Best regards
    in Using href Onclick with Icon element Comment by Phil December 2023
  • Alright, that was the reason. I was checking that on Firefox. On Chrome, I can see that. What I think of is that you can put a transparent image 1 x 1px and upload it to use on products without a certificate. Or you can try preparing some JS to hide…
    in Show image thumbnails (triggered by attributes or such) on single product page Comment by Phil December 2023
  • I received your private message and tried to replicate this issue by following the steps you mentioned, but I could not achieve this issue. Can you record a video of how you do this, please? Also, did you try switching the child theme to the parent …
    in Problem with duplicating elements Comment by Phil December 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in How to change social media links? Comment by Phil December 2023
  • Hi, Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Best regards
    in Update Footer Comment by Phil December 2023
  • Hi, Can you provide more details, please? What do you mean by that it does not work? Does the builder hang or is something else happening? Best regards
    in impostare dimensioni precise dei testi nelle versioni responsive Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
    in no visible portfolio after update Comment by Phil December 2023
  • Alright then, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
    in BeTheme is not compatible with Borlabs 3.0 Comment by Phil December 2023
  • 1) Try the following CSS code: .woocommerce-account #customer_login .col-1, .woocommerce-account #customer_login .col-2{  width: 100%; } .woocommerce-account #customer_login .col-1:after{  display: none; } .woocommerce-account #customer_login .col-1…
    in How do I delete the revolution slider code shown in front end above menu in homepage? Comment by Phil December 2023
  • Hi, This demo uses Header Builder, and you can change the logo in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Cannot change the logo Comment by Phil December 2023
  • Hi, You must open translated version of this page, and remove it from there as well. Best regards
    in Problem with "Blog Teaser" element Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Menu Not working Comment by Phil December 2023
  • Hi, You must update the Betheme and follow this video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
    in Implement filters in older version of beTheme Comment by Phil December 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in The package contains no files. Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Plugins are grayed out Comment by Phil December 2023
  • Hi, Did you try to adjust that in the Pricing Item element Style tab? https://forum.muffingroup.com/betheme/uploads/859/LKUJCHPB08YB.png Best regards
    in Pricing Titles Comment by Phil December 2023
  • Hi, Do you use Wordfence by chance? It might be causing it, and here you can read how to solve that: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Best regards
    in Changes not saving error 403 Comment by Phil December 2023
  • Updating the image should not cause that. It is more likely if you put some HTML code with errors or some JS, but media replacement is a rather simple and safe action. Anyway, if this will happen again, please let me know. Best regards
    in Home page missing Comment by Phil December 2023
  • You must replicate it with HTML and/or shortcodes. https://muffingroup.com/betheme/elements/icon/ Best regards
    in Using href Onclick with Icon element Comment by Phil December 2023
  • Hi, Sorry, but we provide this forum in English only. Please rewrite your message in English. Thanks
    in Bug while playing video Comment by Phil December 2023
  • You must use the Sidebar Menu Builder to create a vertical header, but there is no option to add Mega Menu. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Mega menu works only with a horizontal header made with…
    in Mega Menu does not show Comment by Phil December 2023
  • Hi, You can use the license key you purchased on the staging domain if it follows an appropriate pattern. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Staging License Comment by Phil December 2023
  • Hi, Did you try disabling plugins to see if none of them causes it? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
    in BeBuilder not loading anymore Comment by Phil December 2023
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