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Phil

Phil

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Phil
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  • Thank you for understanding. If I can help you with anything else, please let me know. Best regards
    in Plugin could not be activated because it triggered a fatal error. Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and Enable Content overflow on mobile. https://forum.muffingroup.com/betheme/uploads/413/CKNY3PRDBPGK.png Thanks
    in My With on the Website is not in order Comment by Phil December 2023
  • I am happy that I could help. If you have any other questions, feel free to ask. Best regards
    in Revolution slider displays in header on mobile only Comment by Phil December 2023
  • If it worked correctly on incognito mode in Safari, it could mean that one of the browser extensions caused this. Did you try disabling all your extensions and check if the problem persists? We have checked it on Safari with no extensions installed,…
    in BeBuilder hanging Comment by Phil December 2023
  • Hi, Header Builder is a part of Betheme. It can be found in the Templates tab. If you do not see it, ensure that you have templates active in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/171/…
    in How to add Betheme Header Builder? Comment by Phil December 2023
  • Hi, You can create a popup with a contact form in it and assign it to the button element. https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ https://forum.muffingroup.com/betheme/uploads/598/D1FZY0IYAEG4.png Best regards
    in Pop up Form - no widgets for this? Comment by Phil December 2023
  • 1) For that, I suggest using the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 2) Buttons styles can be changed in Betheme -> Theme options -> Global -> Buttons. Best regards
    in Header Comment by Phil December 2023
  • I restored the home page with revisions. It is hard to predict what could cause it, especially if you did not perform any changes to your website in the meantime when it happened. Once, if I remember correctly, I encountered a website on which some …
    in Home page missing Comment by Phil December 2023
  • 1) I do not know what modifications were made in that file and what they were for, but I suggest using the Footer Builder. You can check it on the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ 2) Can you r…
    in Issues with Muffin Builder saving edits Comment by Phil December 2023
  • Hi, There is no option to add this to the Icon element. You would have to recreate the icon box with the Plain Text element. https://forum.muffingroup.com/betheme/uploads/608/C5CIO9KN9OF3.png Best regards
    in Using href Onclick with Icon element Comment by Phil December 2023
  • We do support Elementor. But it is not our builder. This is support for the Betheme theme, so we provide support regarding questions related to Betheme or if you encounter some issues between our theme and the plugins we support. Your question is re…
    in Hide Video Title & Share Comment by Phil December 2023
  • You are welcome. We are happy to see that our theme suits you. If I can help you with anything else, please let me know. ? Best regards
    in Re: Adding A Page, Changing Colors, Menu Comment by Phil December 2023
  • For confirmation, we checked this filter in our environment, and it works properly. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#conta…
    in Functions.php error Comment by Phil December 2023
  • So, as I mentioned before, you must use the ID only. https://forum.muffingroup.com/betheme/uploads/101/PIHKVRVTDHKI.png Best regards
    in video background Comment by Phil December 2023
  • Hi, YOAST will work if you use the Builder -> SEO option. https://support.muffingroup.com/faq/builder-seo/ The plugin that works without the need to use this option is RankMath. Best regards
    in Seo problem Comment by Phil December 2023
  • You would have to use WPML String Translation, but we checked that these strings are not translatable yet. However, we will correct that in an upcoming update. Best regards
    in Unable to translate some Live Search strings Comment by Phil December 2023
  • Sorry, but we do not manage server configurations, so I cannot tell what the reason for that. We can only tell that everything works correctly on another server. Best regards
    in BeBuilder forces a 404 error when trying to edit a page or product Comment by Phil December 2023
  • I did not mean that you should find what is causing this, but the plugin author. I mentioned that you contacted the plugin authors and that they claimed to you that the root cause is in our theme in JS. If you are able to contact them again and ask …
    in Theme not compatible with important Plugin: Borlabs Cookie because a JavaScript Problem of the Theme Comment by Phil December 2023
  • The access you sent through private message works. I have restored the home page and checked it, and everything seems to be correct there. Do you remember if you proceeded any extra steps when this happened? Thanks
    in Home page missing Comment by Phil December 2023
  • Did you put the whole URL or just an ID? In the Video element, you should put ID only. https://forum.muffingroup.com/betheme/uploads/958/03AS5KYON6DW.png Best regards
    in video background Comment by Phil December 2023
  • Hi, There is no option to import media, and the Header and Footer are set in theme options or by templates, so these do not import either. You must import that pre-built website or rebuild it. Best regards
    in import one in one Comment by Phil December 2023
  • Go to Betheme -> Theme options -> Header & Subheader -> Header, and ensure that you have the Sticky header style set to The same as Top Bar Left background. https://forum.muffingroup.com/betheme/uploads/531/N491CKGGTZFI.png Then you can…
    in Header Comment by Phil December 2023
  • 1) You can set min-height or control height with the padding. https://forum.muffingroup.com/betheme/uploads/864/3QU0DDUQ2GMZ.png 2) It is a Developer interface that we implemented a couple of updates before. You can turn it on in BeBuilder Settings.…
    in How do i build a query loop like this Comment by Phil December 2023
  • Sorry, but I quite do not understand. Can you attach screenshots showing what you refer to, please? Thanks
    in subheader_image like featured_image Comment by Phil December 2023
  • I am happy that I could help. Also, again, my apologies for the delayed reply. Best regards
    in Gallery images beneath each other Comment by Phil December 2023
  • Hi, You can find it in Betheme -> Theme options -> Translate -> Search: https://forum.muffingroup.com/betheme/uploads/698/DO9OKYQCCBF7.png Best regards
    in Unable to translate some Live Search strings Comment by Phil December 2023
  • Hi, You must create a translation for the single product template. Best regards
    in Can't translate with WPML Add to card btn Comment by Phil December 2023
  • Do you have any browser extensions added to Safari? Please check if the same thing happens on incognito mode in the Safari. Thanks
    in BeBuilder hanging Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, please send us the WordPress dashboard and FTP access priva…
    in Bebuilder not working :( Comment by Phil December 2023
  • Does it happen on a particular page? I checked a couple of them, and they all load correctly. https://forum.muffingroup.com/betheme/uploads/339/ASSDQFN2XE5F.png https://forum.muffingroup.com/betheme/uploads/651/1D56HT7NP70T.png https://forum.muffin…
    in BeBuilder hanging Comment by Phil December 2023
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