Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,990
Last Active
Roles
Moderator

Comments

  • Hi, Please try to use the Regenerate Thumbnails plugin, and let me know if the same thing happens with it. https://wordpress.org/plugins/force-regenerate-thumbnails/ Thanks
    in Regenerate Thumbnails does not work Comment by Phil December 2023
  • Actually, it is in alphabetical order. One is earlier than two, so if you have Product1, Product2, Product3, [...] , Product30, Product31 then the order will go this way: Product1, Product11, Product12, [...], Product19, Product2, Product20, [...], …
    in Share button Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Order Confirmation Page Comment by Phil December 2023
  • It's good to see that everything comes back to normal. If there is anything else I can help you with, please let me know. Best regards
    in All post and page content is suddenly missing Comment by Phil December 2023
  • Hi, You will still be able to use it. Expiration refers only to support, and when it expires you will not be able to create new topics on the forum, but it will not affect your website functionality. Best regards
    in Standard License - able to use bebuilder after expiration of license? Comment by Phil December 2023
  • Do not share your license key on the forum, as others can see it. As the error message from your screenshot says, your license key is not assigned to any website. Go to Betheme -> Dashboard, deregister the license key (if you have any place there…
    in Changes not being saved Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Product long description missing Comment by Phil December 2023
  • Hi, I tried to check it on your website how it looks and works, but I only see a white screen with a ReCaptcha badge. https://forum.muffingroup.com/betheme/uploads/129/5DM96FBIJTNA.png Are you sure that this is the correct link? Best regards
    in How do i build a query loop like this Comment by Phil December 2023
  • Hi, I have checked your website, and it displays this way for me: https://forum.muffingroup.com/betheme/uploads/004/CFIF0CIWJXYE.png Are there any extra steps to reproduce this issue? Best regards
    in Updated Betheme on my site and folio's not working Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Fonts -> Size & Style, disable Auto font size, and then you will be able to manually set font size for mobile view. https://forum.muffingroup.com/betheme/uploads/083/HA80S2FQ9BV1.png Best reg…
    in mobile font size Comment by Phil December 2023
  • Hi, 1) Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and hide the Subheader. https://forum.muffingroup.com/betheme/uploads/896/73GNB2CYLIEC.png 2) See the following article: https://support.muffingroup.com/how-to/ho…
    in Problem with the menu / header Comment by Phil December 2023
  • Hi, As I can see, you are using Elementor, which is not our builder. With your question, you should contact the Elementor support instead. Best regards
    in Hide Video Title & Share Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Disable BeTheme header Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to another theme and see if the same thing happens there. Thanks
    in Images do not load but are on the server Comment by Phil December 2023
  • Hi, We did not create the translation. It was made by one of our clients with POEdit. https://support.muffingroup.com/documentation/translation/#translation-poedit If you believe that this translation is not correct, and you have a better one, you c…
    in wrong translation Comment by Phil December 2023
  • Hello, No, there is no option for that. It can be used only as an element in the Header Builder. Best regards
    in menu burger with shortcode? Comment by Phil December 2023
  • Hi, For that, you would have to create a staging domain with the Wedding 3 demo and use the Import/Export option to move it to the main domain. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ https://support.muffingroup.co…
    in Entire website based on one prebuilt demo and header with mega menu from another Comment by Phil December 2023
  • It's great to see that you handled it. Is there anything else I can help you with? Best regards
    in Menu is breaking into multiple rows Comment by Phil December 2023
  • Hi, It is probably the first one with the title "Contact Form". Did you check that? Best regards
    in CF7 Comment by Phil December 2023
  • I installed this demo on my environment, and the text does not disappear. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we wi…
    in Pre-Bulit website BeKids | Text part of the revolution slider disappears after a while Comment by Phil December 2023
  • Hi, Please disable all other plugins and try to activate them. Also, you can contact the server administrator and ask to increase the memory limit. Moreover, you can try to remove it manually from the server via FTP and install it again then. Best …
    in Plugin could not be activated because it triggered a fatal error. Comment by Phil December 2023
  • Hi, We mostly use it on mobile view, but for example, on this demo, we used Sidebar Menu Builder with an option "Always show": https://themes.muffingroup.com/be/party5/ and here it will appear when you click on PRODUCTS: https://themes.muf…
    in demo with sidebar menu builder? Comment by Phil December 2023
  • Hello, 1) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Menu description and side bar Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Different view when logged in and not logged in Comment by Phil December 2023
  • You need to use the positioning in the container. You can learn more about in the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
    in How to hide menu in header Comment by Phil December 2023
  • On your server, there is a lack of SimpleXMLElement class. It is a native PHP class, and it should be available. You must contact your server administrator to enable it on your server. https://www.php.net/manual/en/function.simplexml-load-string.php…
    in Uncaught Error: Call to undefined function simplexml_load_string() Comment by Phil December 2023
  • Hi, Sorry, but you wrote beyond my working time, so I could not answer you. Do you use custom HTML on your home page? Most likely, some unclosed tag causes this issue. If you checked all HTML tags and they are placed and closed correctly, please sha…
    in Error in bebuilder Comment by Phil December 2023
  • Hi, You can switch to classic style in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/083/CRPHIS4YVO6C.png Best regards
    in Offer Slider Thumb - Classic Comment by Phil December 2023
  • Sorry, somehow I overlooked your previous message. Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reas…
    in Gallery images beneath each other Comment by Phil December 2023
  • Hi, Did you try to reinstall this plugin? If not, please do that. You do not have to worry about losing sliders as they are stored in the database, and after installation, they will be visible in the Slider Revolution panel. If you are unsure about …
    in Updating Bundled Plugins - No Updates shown Comment by Phil December 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.