Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
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Unfortunately, no, because the positions of the elements there are calculated dynamically. Best regards
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UIDs of elements were not assigned correctly. I saved a revision of this page and restored it, and these actions regenerated the UIDs. Best regards
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Or maybe I was wrong. I rechecked your child theme and noticed that you did not make any modifications to the files. When we were correcting that, we proceeded a couple of steps in the meantime so I might falsely accuse the child theme. It might als…
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1) Technical barriers prevent us from correcting that for layouts from theme options, but in the header builder, it is correct. 2) This part from the screenshot is not WPBakery related, only the image width and height are related to it. And indeed, …
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Please ensure that you do not have Templates disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/325/HOSQRW2EO9WY.png Also, ensure that you have the newest version of Betheme installed. …
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I thought you needed it only in one place. You can change the Column Text editor in the BeBuilder settings to Code. https://forum.muffingroup.com/betheme/uploads/522/KY2KQ2BYYOTK.png Visual (TinyMCE editor) is not an appropriate editor when you want…
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I have added these elements just like on your screenshot, and the display is correct: https://forum.muffingroup.com/betheme/uploads/647/WA65ICCWVYJ1.png Are you sure you did not add or decrease extra padding on the tablet view? Does the same thing h…
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You can create special menus with appropriate categories as menu items, and instead of using Shop Categories widgets, use the Menu widget. Best regards
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It means one of the plugins is the root cause. You can find the culprit by disabling them one by one. Then you can decide if you can get rid of the plugin, or contact the plugin author to correct this. Best regards
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Always happy to help. If there is anything else I can help you with, please let me know. Best regards
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It is not a bug, but it was created in this way. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Bes…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have corrected it. Please check that, and let me know if everything works fine. Best regards
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I created a new page, put a shortcode there, and it works correctly: https://forum.muffingroup.com/betheme/uploads/570/QPT71OEFHSBA.png https://forum.muffingroup.com/betheme/uploads/026/WD83MLPJKBST.png There might be something wrong with your short…
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The login credentials you sent do not work for this website. Anyway, I checked the license manager, and this license key is registered to a completely different domain: https://forum.muffingroup.com/betheme/uploads/981/3LJ2VPV0JS5W.png To use it on …
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We will check it out. But to ensure you have the newest version of Betheme? Do you use any external plugins for variations? Best regards
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You can create a new menu for mobile display where by default these categories are main menu items and not submenus, and assign it to this menu burger element. https://forum.muffingroup.com/betheme/uploads/175/CSYJZ4YFURXV.png Best regards
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You must use the same dynamic data as shown in my screenshots (with the appropriate field name) and how it is explained in the video tutorial. Best regards
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Hi, You must create a separate menu for mobile display, and assign it to the hamburger menu on mobile display. https://forum.muffingroup.com/betheme/uploads/655/N168T4NQ99XC.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, You must set up the same Header Options as in the original header: https://forum.muffingroup.com/betheme/uploads/633/KB7VNXXYFI9L.png Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Grid gallery on products works this way, as we indicated while creating this type of gallery. If it does not suit you, I suggest checking other gallery styles, but what you describe is not possible to achieve with a grid gallery. Best regards
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Hi, You can deregister/register the license key through Betheme -> Dashboard. When you register it, I suggest updating Betheme to the newest version and checking if the problem persists. Best regards
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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I meant to check it with plugins disabled. Did you do that, or activate them immediately after turning them down? The server settings seem to be fine. Best regards
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Hi, For that, you would have to use some third-party plugin, but we cannot recommend any other plugins the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
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Hi, This demo uses a Header Builder, and the logo can be changed in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards