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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Open the header template, go to Menu element settings, and under the Style tab, change the Animation color. https://forum.muffingroup.com/betheme/uploads/142/R8BF0Q7GRMZV.png But it is for all menu items, and there is no option to set different …
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Best regards
  • Hi, It is the wrong place to choose a section template. The templates tab is only for the page templates. You can add it by adding a new section to a page: https://forum.muffingroup.com/betheme/uploads/024/ZI5NYWVHIT2K.png It is explained in the fol…
  • Hi, Did you also create a header with the Header Builder? Mega menu works only with a header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • 1) On this website, the only image that it refers to is a logo, and this can be resolved by using the Header Builder. https://forum.muffingroup.com/betheme/uploads/260/0EITDTE4OBLS.png As you can see, none of the images from the content was mentione…
  • Hi, Try the following CSS code: .blog_slider .slick-dots .slick-active a, .blog_slider .slick-dots .slick-active a:after{  background-color: #D60F23; } .blog_slider .slick-dots a{  background-color: #D3CED0; } Put it in Betheme -> Theme options -…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • I tried to replicate that, but for me, the Opening hours element displays correctly, and that is why I asked for a link to your website. Can you attach a screenshot from BeBuilder, please? Thanks
  • It is caused by your child theme, and we have disabled it, you can check how it works now. Best regards
  • Edit this page with BeBuilder, open the mobile version, and edit it there. https://forum.muffingroup.com/betheme/uploads/805/QBZXUWPUL5V5.png Best regards
  • Sorry, but you wrote beyond my working time thus I could not answer you. What you show on a screenshot is not a Plain text element. It is a Column Text with a TinyMCE editor. https://forum.muffingroup.com/betheme/uploads/204/X8GW9TQ1T5D2.png Best re…
  • Hi, It's great to see that you found it. If you have any additional questions, feel free to ask. Best regards
  • Great to see that. If I can help with anything else, please let me know. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hey @BinaryBrewCreative, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please …
  • Please do not share login credentials on the forum as others can see them. We just noticed that your server does not meet all theme requirements. https://forum.muffingroup.com/betheme/uploads/642/JLYT7E8V7ZTZ.png Please contact your hosting provider…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
  • Hi, You can find it in the templates tab. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Wordfence sometimes interprets some content/actions on a page as false negatives. It is hard to predict what exactly was wrong in its opinion. We have an article about how to handle such problems with Wordfence: https://support.muffingroup.com/faq/b…
  • Elementor causes it. As soon as I disable it, the layout is correct. By default, before the page address, there should be a parent page displayed. Even if someone types by hand a link to this page and forgets about the parent page, it should be auto…
  • Did you take this plugin from the official WooCommerce website? https://woocommerce.com/extensions If not, you should rather contact the plugin author instead. Our policy states that we do not support third-party plugins, and we cannot recommend any…
  • 1) As I can see, you are using WPBakery on your website. It is not our builder, and it is responsible for adding height and width attributes to images (with our BeBuilder this problem does not appear). In that case, you should contact the WPBakery s…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in GT Matrix Comment by Phil November 2023
  • Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-t…
  • Hi, What popups do you refer to? Can you attach a link to your website and a screenshot showing what you refer to, please? Best regards
    in Pop-up Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • With the basic version of Duplicator, you can migrate the website unless its size exceeds 500MB. Regarding the All In One WP Plugin, you should contact the plugin author instead, as we never tested it with our theme, and we do not support it. Best …
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