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Phil

Phil

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Phil
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  • Hi, Try to use the Plain Text/HTML element instead. Probably the TinyMCE editor removes the link. Best regards
    in Link are deleted in column text Comment by Phil November 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure that you send all of the require…
    in 404 error while accessing betheme options. Comment by Phil November 2023
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/lottie-animation-in-bebuilder/ If you have trouble with it, please let me know. Best regards
    in none Comment by Phil November 2023
  • Hi, You can create a special page to display products on sale and put there Shop element with Display set to On Sale. https://forum.muffingroup.com/betheme/uploads/845/1MSD9MJV7PR5.png Best regards
    in Create a "SALE" condition for the shop page Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • Hi, Yes, sure, we forgot about this place. Thanks for letting us know. I will pass it on to the dev team. Best regards
    in Laptop breakpoint option missing in Icon->Description Comment by Phil November 2023
  • Hello, Please turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Disabling side cart does not make button in header to open Cart page Comment by Phil November 2023
  • Hi, Please check the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
    in Large space under header Comment by Phil November 2023
  • There is another person who manages the mailbox, so the instructions did not come from me, but good to see that your problem was resolved. Best regards
    in My Revolution Slider Is Going White When Scrolling Past On Desktop Comment by Phil November 2023
  • Sorry, but you did not attach a link to your website. Can you send it here, please? Thanks
    in Position Error Popup BE Builder Comment by Phil November 2023
  • I checked your website, and this button is translated. https://forum.muffingroup.com/betheme/uploads/072/CVKT4LP0SXPW.png Do you still need help with that? Best regards
    in WMPL and header Template Comment by Phil November 2023
  • The desktop section is not the same as the mobile one: https://forum.muffingroup.com/betheme/uploads/879/A27ZXKAJAF0Y.png https://forum.muffingroup.com/betheme/uploads/235/12Z5SJ86TPEH.png You added a link only to the desktop version section, so you…
    in Mobile version of theme removes links Comment by Phil November 2023
  • Hi, We have not tested the All In One WP Plugin with our theme. We highly recommend using the Duplicator plugin. We constantly use it, and never had problems with it. https://wordpress.org/plugins/duplicator/ When you duplicate your website to a new…
    in Update/Migration with All In One WP Plugin Comment by Phil November 2023
  • Hi, 1) The explicit width and height can be corrected by using the Regenerate Thumbnails option from Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/491/U9KEK5A3UKBC.png 2) Rest should be already corrected, so ensure that you have…
    in More improvements based on google page speed and gtmetrix Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Diasappeared frontend content Comment by Phil November 2023
  • Hi, Try the following CSS code: .mcb-item-blog-inner .blog_wrapper .posts_group{  display: flex;  justify-content: center;  flex-wrap: wrap; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Blog Element Comment by Phil November 2023
  • You probably did not disable all of the plugins. I have disabled Speed Optimizer, and the menu works correctly. https://forum.muffingroup.com/betheme/uploads/588/K46WVI1NKRCO.png Best regards
    in Header and responsive header don't work. Comment by Phil November 2023
  • I did not receive your message (probably you did not attach a link to this forum discussion), and if you did not get our response through mail, please let me know. Thanks
    in My Revolution Slider Is Going White When Scrolling Past On Desktop Comment by Phil November 2023
  • Hi, Yes, it can be done with a negative margin, absolute position, or offset. We have a video tutorial about it: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
    in Image or another element above a wrap Comment by Phil November 2023
  • I can see that you added this inline to the section. Instead, you should use the Advanced tab from the section options, and then you can set up different margins for our breakpoints: https://forum.muffingroup.com/betheme/uploads/553/4A7U1W0UETDF.png…
    in Add same padding as Header Comment by Phil November 2023
  • Is not a post what you show on a screenshot? Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please atta…
    in Random Post On Pages Following Redirect Comment by Phil November 2023
  • 1) Please go to their official website https://woo.com/, and at the top right corner, you should find the Get Support link. https://forum.muffingroup.com/betheme/uploads/815/V1NZCMUMPIFO.png 2) You can set up alphabetical order in Appearance -> C…
    in Share button Comment by Phil November 2023
  • It is right here: https://forum.muffingroup.com/betheme/uploads/991/8RA9ON6MDUTO.png Or you can choose it from the dropdown menu when clicking on the Add New button: https://forum.muffingroup.com/betheme/uploads/072/N9AHBAE5G2HM.png Best regards
    in How can I apply my sidebar to categories of products? Comment by Phil November 2023
  • Hi, It seems to be some caching. If you do not have any caching plugin installed, it most likely is some caching tool on your server. Please contact your server administrator, and ask to disable all caching you have active. Anyway, I do not see unde…
    in online, my site shows an old under construction page, but i can't see what i'm actually working on Comment by Phil November 2023
  • Hi, You can add some height to the search page with a custom CSS code. If you need help with writing one, please attach a link to your website. Best regards
    in Search results Layout Comment by Phil November 2023
  • Hi, You can use the page template with a single section and then import it on a page. See the following article: https://support.muffingroup.com/how-to/how-to-use-templates/ Best regards
    in Save Section to use again on other pages Comment by Phil November 2023
  • If you use header style form theme options, it can be changed in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/857/XUHO8G651BB2.png If you use Header Builder, you must edit the menu element and se…
    in change colore menu Comment by Phil November 2023
  • Hi, You used the wrong element for the shortcode. With the shortcode parser enabled, you should use the Plain Text/HTML element instead. Best regards
    in Not showing Mailchimp form Comment by Phil November 2023
  • It seems that it is related to a database reset. We will correct the setup wizard. Anyway, if you create a page, and assign it, in Settings -> Reading, the 404 page will no longer appear. https://forum.muffingroup.com/betheme/uploads/981/UBVSDH8V…
    in Setup Wizard Comment by Phil November 2023
  • You did not add a scroll class to the "menu" menu. https://forum.muffingroup.com/betheme/uploads/636/BTJFAFVRZDZP.png I have added it, and now it works correctly. Best regards
    in One Page Scroll Comment by Phil November 2023
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