Phil
Phil
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- Phil
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I received your message, but there is no password for the WP user or for the FTP user. Please send another message with complete information. Thanks
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Hi, You do not create a Plugin | WooCommerce sidebar. It is a standard sidebar that is already created by default and cannot be created to prevent potential issues. If you want to use the Sidebar element, you must create a sidebar with another name …
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Hi, Can you explain which Post Meta Data you want to display, please? Thanks
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Hi, Where did you receive this message? Can you attach a screenshot showing it, please? Did you verify your support period on the Forum?: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ Best regards
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It is because width value. When you empty this field, it will be centered: https://forum.muffingroup.com/betheme/uploads/346/L8QRKJRLTZ68.png Best regards
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I have saved all templates and cleared the plugin cache, and everything displays correctly. Please check it out now. BTW, I highly recommend keeping the caching plugin disabled until you finish working on that website and activate it when you finish…
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You can check if it is in conflict with the theme by switching temporarily to another theme. Please note that if it is caused by a plugin we do not support, you will have to contact the plugin author instead. A list of supported plugins can be found…
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Hi, Does this critical error appear when you try to upload the Betheme package? Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ …
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Please send us the WordPress dashboard and access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this for…
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Try this CSS code instead of the previous one: figure.wp-block-gallery.has-nested-images{ display: flex; align-items: center; } .wp-block-gallery figure{ width: 50%; } Best regards
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Unfortunately, as I mentioned before, it might cause many unpredictable issues, so adding shop elements to global sections/wraps is impossible. We are currently working on the conditional login, and maybe it would be helpful for you, but I cannot te…
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Hi, I can see that pages were imported but were not assigned to the menu. https://forum.muffingroup.com/betheme/uploads/902/M77QD8PXREB1.png https://forum.muffingroup.com/betheme/uploads/903/PXZIEGZ2G6YD.png Did you reset the database while importin…
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1) I do not see the button on your website: https://forum.muffingroup.com/betheme/uploads/568/7L4LRAOMBA4H.png Anyway, alignment can be changed in the shop template in the Shop Products element under the style tab: https://forum.muffingroup.com/beth…
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Hi, 1) If you enable searching through products only, then the layout should be the same as in the products list archive. Can you attach a link to your website, please? 2) We base on a basic WordPress search feature. If you would like us to extend i…
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Hi, Can you attach a screenshot from the builder showing how you assigned this shape divider, please? Thanks
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi @KTKProperty_, Did you receive an answer from us through email? I do not manage the mailbox (there is another person in charge of it) and I do not know if your problem was resolved or not. Thanks @davida162 for suggestion how to resolve that. Hop…
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Hi, To translate BeBuilder, you must use the POEdit. See the following link: https://support.muffingroup.com/documentation/translation/#translation-poedit Best regards
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We have it already on our to-do list, but I cannot tell when this feature will be available. Best regards
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Hi, WordPress manages permalinks. Please see the following article: https://yoast.com/help/how-do-i-change-the-permalink-structure/ Best regards
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Hi, It looks like content top padding. Please see the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
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I see a link there neither on desktop nor on mobile: https://forum.muffingroup.com/betheme/uploads/579/79QJXTQNRJ4Q.png Did you remove it? Best regards
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Hi, For these customizations, I suggest using the Sidebar menu builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, This place is only for page templates. If you want to assign a header to a specific page, you must do it through Page Options: https://forum.muffingroup.com/betheme/uploads/428/NSXVL5LCH9C7.png Best regards
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1) I believe that is the reason why we did not add an option to open the submenu on the hover. I am afraid that I am not able to help you with this jumping/skipping menu item. Did you not try to use the regular submenu instead of the Mega Menu? BTW,…
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Hello, Please go to Betheme -> Theme options -> Responsive -> Header, and you can activate Sticky header there. https://forum.muffingroup.com/betheme/uploads/775/VGHZR8PQDFBB.png At the bottom of these options, you can also activate the Sti…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to check your we…
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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No, there is no option for that. If the domain changes, a new license key must be assigned to it unless the previous developer returns and gives you the license key. From a technical point of view, the previous developer is the owner of the license …