Phil
Phil
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- Phil
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Comments
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1) I am not sure to which button you refer to. Can you attach a screenshot showing it, please? 2) You build your header with the Header Builder. Please see the following video tutorial showing how to adjust the mobile menu: https://support.muffingro…
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I removed the link to your website. I still do not know what your problem exactly is, but if you want to contact us privately and explain what the problem exactly is, use the contact form, which is on the right side at http://themeforest.net/user/mu…
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Can you provide more details, please? When and where did this error appear? What steps did you take? Did you switch to another theme for a test? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You had catalogue mode enabled: https://forum.muffingroup.com/betheme/uploads/281/FWUFLR48X7FL.png I have disabled it, and the variations work correctly. https://forum.muffingroup.com/betheme/uploads/685/X31QM4544W4Q.png Best regards
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The user you sent does not have admin rights, and I could not check anything. Also, the FTP leads to an empty catalog. Please correct that. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This demo uses the Header Builder, so if you want to have the exact moving text, you must use this tool. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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1) No, there is no option for that. The entire header must be recreated manually. 2) We have not tested this plugin with our theme (and we do not support it), so you will have to check by yourself if it works correctly with the Header Builder. Best…
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Do you mean in BeBuilder? If yes, there is no option for that, and the layout in BeBuilder is always the same. Best regards
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Did you check our video tutorials related to Header Builder? They explain clearly how to build your header template appropriately. Best regards
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Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hi, Tabs do not handle JS content. If you put there shortcodes that use JS in tabs, then they will not work correctly. https://forum.muffingroup.com/betheme/uploads/301/LHKLCCDB9T88.png Check if the problem persists when you replace content in tabs …
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Hi, In October last year there were a couple of versions. You can check all of them in our changelog: https://support.muffingroup.com/changelog/ Best regards
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Hi, All options for portfolio order are placed in Betheme -> Theme options -> Blog -> Portfolio. https://forum.muffingroup.com/betheme/uploads/258/VLY8WUEMW2HZ.png Also, there is no option to have second-level filters for sub-categories. B…
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Hi, Do you have the newest version of Betheme installed? If not, please update it. Also, please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. …
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Hi, Please switch to another theme like Twenty Twenty-Four, and check if the same thing happens there: Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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The ID field is not an appropriate field for data-mfnpopup. You should use the text element in the Slider and do it exactly as shown in the Video tutorial. https://forum.muffingroup.com/betheme/uploads/999/MMEP31PH53AX.png Best regards
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Oh sorry, I did not notice that you refer to the header from theme options. There is no option for that, and you can achieve this only with the header builder. Best regards
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Still did not receive anything from the person who manages the mailbox. Did you get any response from us? Are you sure that you attached all the information? Best regards
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Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks
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Hi, Please go to Betheme -> Theme options -> Shop -> General, and disable the Custom Variation Swatches option. https://forum.muffingroup.com/betheme/uploads/141/RARXJI9KFAS0.png Then check if the problem persists. Moreover, ensure that you…
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
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Sorry, we forgot to change the user language. https://forum.muffingroup.com/betheme/uploads/877/FVIUMNVXW226.png Now, it should be correct. Best regards
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Hi, It is not really a Betheme-related question. I can only suggest checking tutorials on the internet, like this one: https://www.youtube.com/watch?v=bOXDOxrzoDQ Best regards
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Check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-add-wpml-language-switcher/ Best regards