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Phil

Phil

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Phil
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  • Hi @haveabyte, Thank you for your message. We have this topic on our feature request list, and we will surely take this into account. Best regards
  • Sorry, you sent your message beyond my working hours, and I could not check that. I have switched to another theme (Twenty Twenty-Two), and the same thing happens there: https://forum.muffingroup.com/betheme/uploads/518/BEUXWDCXUNPM.png https://foru…
  • You are welcome. ? Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, please send us the WordPress dashboard and FTP access priva…
  • Hi, You must add class to a link and appropriate data attribute. See the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
  • In the post, you build only post content (an element I pointed out in my screenshot above), which does not display the template in the post edition. However, the template is working, and when you publish the post, the layout of the template will be …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • 1) I have saved the English footer template, and everything seems to work. 2) Can you please attach a screenshot showing which entries you refer to? Thanks
  • 1) In the Button settings, you must change the Functional button to Open popup and put the Popup ID in the appropriate field. https://forum.muffingroup.com/betheme/uploads/367/7CIP9VTOFB3Q.png 2) Open menu options, and in Style -> Animation, set …
  • You would have to modify the files (in which we do not provide support) to add a button there, so creating a template is a simpler way to achieve that. Best regards
  • Sorry, but I have not received any message from you yet. Are you sure that you attached all the required information (link to forum discussion, WP dashboard access, FTP access)? Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please do not share your license key publicly on the forum, as others can see them. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been r…
  • Hi, First, check if the same thing happens with another theme by switching to Twenty Twenty-Four, for example. If the problem persists with another theme, you must contact Elementor support instead. If it does not persist, I will ask you to send das…
  • Clicking on the plus icon will do the job. Our correction affected other templates too, and translations works correctly for Footer templates as well. Best regards
  • Hi, Please add the scroll class to the sub-menu items. https://forum.muffingroup.com/betheme/uploads/342/26XQVY2KJBSE.png If you do not see the CSS Classes field in your menu, ensure that you have it enabled in the Screen Options. https://forum.muff…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Did you translate the header and mega menu templates? What plugin for translation do you use? Best regards
  • Hi, You can create a Single Post template if you want to have all posts with the same layout and different content. https://forum.muffingroup.com/betheme/uploads/069/FGVR8BZG83AU.png You can build any layout you want, and in the Post Content element…
  • @pixelgraficadesign, We have corrected it on your website. Please check it out. Best regards
  • Hi, This white background is a section background. You must open section settings, go to Advanced -> Background, and there you can change the color. Also, this demo uses Header Builder, so you must change the logo in the header template. https://…
  • Hi, Please switch the Link format from SEO friendly to Simple, and it should do the job. https://forum.muffingroup.com/betheme/uploads/370/ABTPRBB3IJWE.png Best regards
  • So, you handled it with Slider Revolution? Is there anything else I can help you with? Best regards
  • Hi, Edit the header template, click on the user icon, change the icon type to Custom, and in the link field put a link to the My account page. https://forum.muffingroup.com/betheme/uploads/194/HE9XV64YPARD.png Best regards
  • Hi, Please switch to another theme and see if the same thing happens then. It also might be caused by using an old type of widgets. Some versions ago, WordPress changed widgets. Install this plugin: https://wordpress.org/plugins/classic-widgets/, a…
  • Hi, I can see that you assigned separate IDs for mobile sections, as the desktop ones are hidden. However, in one section ID, you have a typo, and before "m" you placed a space. https://forum.muffingroup.com/betheme/uploads/546/31SOZA3LCB0…
  • You are welcome. If you have any additional questions or problems, feel free to ask. Best regards
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