Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/177/NGEJZB4NSZ16.png If you want to contact us privately, please use the contact fo…
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Hi, I moved your discussion to the correct category. Please go to Betheme -> Theme options -> Responsive -> General, and assign the mobile logo there: https://forum.muffingroup.com/betheme/uploads/539/VF8HW41JGDVT.png Best regards
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When you edit the header template and open the menu element settings, there you will find an option for that. https://forum.muffingroup.com/betheme/uploads/171/2XV0AQ3PSAYT.png Best regards
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Having a cache on the website is a good idea, but it should be activated in the last stage after you finish working on the website, to prevent such problems. Best regards
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Hi, From which demo you want to import? Best regards
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Hi, Instead of Column Text Element, please use the Plain Text/HTML. https://forum.muffingroup.com/betheme/uploads/707/1MBOMDFVXL3P.png Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> Products list and there you will find an option to show the Add to cart button. https://forum.muffingroup.com/betheme/uploads/032/OZKIP4RCLQK0.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, 1) Right below the single-page import field, there is information that images do not import (it never did). It is also mentioned in our video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/. 2) What plugin fo…
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Hi @FrankieCoda, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not u…
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Hi, Did you try adding some top padding to that section to move it away from the header? Best regards
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Hi, Did you click on the link from the message? You probably do not have a shop page created or/and assigned in the WooCommerce options. Best regards
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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I did not notice your message about the IPv6. So indeed it was related to the server configuration, and your hosting provider managed to correct that? Best regards
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I received your private message, but the WP user you sent credentials to, does not have admin rights. Also, the FTP access leads to an empty catalog. Please correct that. Thanks
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It was due to the Wordfence plugin. I have corrected it on your website. The steps how to correct that were explained in the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Best regards
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I tried to log in to your website, but after every attempt, it redirects me to this link: https://forum.muffingroup.com/betheme/uploads/315/AGV2XN3Y6L36.png I ended up with a redirection loop. Is the login working correctly for you? On your place, I…
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Thanks for the information. It's good to see that root cause was found. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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You should instead ask them what exactly they need. Unfortunately, I do not know what you refer to, and if you ask, they will surely explain exactly what is necessary to provide the support. Best regards
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Hi, It is always hard to predict what might happen. Probably everything should go well, but it is always good to be secure and create a backup of the whole website. Your hosting provider should have some guide/article explaining how to create a bac…
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Hi, You can use the header style Below slider and build the content before the header with Slider Revolution. https://forum.muffingroup.com/betheme/uploads/516/R281MB8QVMSE.png Best regards
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First, put the heading with the Heading element, and below that, put regular text with the Column Text element. Just like we do in every new pre-built website: https://forum.muffingroup.com/betheme/uploads/700/FDC7JP00OYQB.png Best regards
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Yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Go to Betheme -> Theme options -> Global -> Image frame, and Disable hover effect. https://forum.muffingroup.com/betheme/uploads/798/EY33EX3WUL8S.png Best regards
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Hi, You can set this picture as a section background, select the background size to cover, and inside the section, put a divider element to set the height of that image. Best regards
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Hi, It does not seem to be Betheme-related at all. You should contact the WPML and Contact Form 7 support instead. Best regards
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Hi, It looks like you do not have a static page selected in the WP options. Go to Settings -> Reading, and ensure that A static page option is enabled and that you have the homepage selected from the dropdown list. https://forum.muffingroup.com/b…
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I tried to replicate that, but it worked smoothly for me. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what mi…