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Phil

Phil

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Phil
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  • Hi, You can try this: use the Video element, set the size of the video to the appropriate screen ratio, in Advanced -> Dimensions, choose the width to Inline, set the smartphone image as a Video element background, add some paddings to place the…
    in Video on smartphone screen Comment by Phil November 2023
  • Everything seems fine for me: https://forum.muffingroup.com/betheme/uploads/550/8092DYSAI8QG.png https://forum.muffingroup.com/betheme/uploads/105/NF7TO7TWF04H.png Best regards
    in Meta Data Issue Comment by Phil November 2023
  • This button works correctly for me: https://forum.muffingroup.com/betheme/uploads/925/Z5O52EPX4BAN.png It says "Call: [your number]". Best regards
    in Button - Dial phone number Comment by Phil November 2023
  • Hi, Did you install a pre-built website version made with Elementor? Note that our BeBuilder and Elementor are two completely different builders, and content made with one, cannot be editable with another. Best regards
    in Elementor and BeTheme Comment by Phil November 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Share button Comment by Phil November 2023
  • Hi, It means that you have some cache enabled. Ensure that you do not have a caching plugin installed on your WP panel. If it is, disable it, or clear this plugin cache after each change. Also, see if you do not have any caching tool enabled on your…
    in Doestn want to write changes on sites Comment by Phil November 2023
  • Hi, Please go to Betheme -> Theme options -> Menu & Acton Bar -> Menu, activate the Arrows for Items with Submenu option and check if the arrow appears then. https://forum.muffingroup.com/betheme/uploads/122/PJV6W42W8B6X.png Thanks
    in problem betheme wpml Comment by Phil November 2023
  • Happy I could help. Have a lovely weekend too
    in Achives Blog Comment by Phil November 2023
  • You can learn more about CSS on the following website: https://www.w3schools.com/css/css_howto.asp If you want to have three different sizes for desktop, tablet, and mobile, inline CSS is not a good solution. You should use Classes with media querie…
    in Single page import not working Comment by Phil November 2023
  • 1) Do you mean this?: https://forum.muffingroup.com/betheme/uploads/612/RRYYT6KQ4QFJ.png If yes, use the following CSS code: #Header_creative #Top_bar .menu > li > a{  text-align: left!important; } Put ti in Betheme -> Theme options -> C…
    in Share button Comment by Phil November 2023
  • You can try on our FB group if you are not a member yet. ? https://www.facebook.com/groups/betheme Best regards
    in best practice to have flex result Comment by Phil November 2023
  • Hi, FYI, Muffin Builder changed its name to BeBuilder many versions ago. You can disable it in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/307/XTS5IBT1INIP.png Best regards
    in Deactivation Muffin Live Builder Comment by Phil November 2023
  • We need access to the WP catalog with your website. Thanks
    in Staging Site Theme Registration Comment by Phil November 2023
  • Hi, Sorry, but we provide support with relatively minor changes to Betheme elements. With a more complex structure and CSS, you should contact your web developer. Best regards
    in best practice to have flex result Comment by Phil November 2023
  • I meant this element: https://forum.muffingroup.com/betheme/uploads/955/7BESWDRYKYC6.png https://forum.muffingroup.com/betheme/uploads/266/CC8722D92Y9E.png If you want to use CSS in the Column Text element, you should add class/inline CSS to the HTM…
    in Single page import not working Comment by Phil November 2023
  • We are compatible with WP 6.4. We are just awaiting an actualization from Envato on that page. Best regards
    in Wordpress 6.4.x Comment by Phil November 2023
  • Sorry, I overlooked that. Mega menu templates work only with the header template made with Header Builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in sticky header on mobile Comment by Phil November 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in I Cannot Click to Publish/ Save Comment by Phil November 2023
  • As you are using the header style from the theme option, an option to enable a sticky header on mobile is placed in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/362/EWDQKTDDLQCH.png I have …
    in sticky header on mobile Comment by Phil November 2023
  • There is a pre-login page on your website, but you did not send a password to it. https://forum.muffingroup.com/betheme/uploads/149/T50T2DPFGKO6.png Please send another message with the password to it. Remember to attach a link to this discussion. …
    in Default 404 Page Button Link Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in footer and contact changes are not being updated Comment by Phil November 2023
  • I can see that you use YOAST SEO on your website. Please go to Betheme -> Theme options -> SEO, and ensure that you have built-in fields disabled. https://forum.muffingroup.com/betheme/uploads/704/KBDLPVNXKGNY.png Then, you can set the meta de…
    in Meta Data Issue Comment by Phil November 2023
  • 1) Sorry, but I do not understand this: Is the 2nd section in navigator with the exact same menus for mobile or something? Can you explain that greater, please? 2) If you used the Column Text element, then indeed, you must use custom CSS to adjust t…
    in Single page import not working Comment by Phil November 2023
  • Hi, 1) Share box can be disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/110/NA8P7URQD5U5.png 2) Related products and categories on the product page should automatically…
    in Share button Comment by Phil November 2023
  • Please use the following CSS code: @media only screen and (max-width:767px){  body.mobile-side-slide{    overflow-x: hidden;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in broken testimonial carousel on small screens Comment by Phil November 2023
  • Hey, Please send us your license key, the WordPress dashboard to the staging domain, and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be th…
    in Staging Site Theme Registration Comment by Phil November 2023
  • Hi, Are you sure that you use Be Preview, not the WordPress one? Did you notice after how many previews approximately it happens? Do you have the newest version of Betheme installed? Best regards
    in Error when saving in draft mode Comment by Phil November 2023
  • Hi, It is past the date you set. https://forum.muffingroup.com/betheme/uploads/882/F65OEYCA5IDQ.png As you can see, the date format is month/day/year, so the countdown ended about a month ago. Best regards
    in Downcount not working on my site Comment by Phil November 2023
  • Glad I could help. Also, ineed you can now create a wrap inside another wrap. Best regards
    in Box with picture, button and text Comment by Phil November 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/244513#Comment_244513 Hi, We did not receive a private message from the OP. If you have the same exact problem and want us to take a look at it, please send us the WP dashboard, as I mentioned…
    in Variation Swatches for WooCommerce not working correctly Comment by Phil November 2023
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