Phil
Phil
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- Phil
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You must edit the Header template, open the menu element options, and under the Style tab you can find the Animation subtab, and adjust the color. https://forum.muffingroup.com/betheme/uploads/909/NS9DS09OAJP1.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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Hi, The page or post title is displayed in the Subheader. You can find options for it in Betheme -> Theme options -> Header & Subheader. You can also find there an option to disable it, and then you can build the subheader with dynamic dat…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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I received your second message, but the FTP does not work, unfortunately. https://forum.muffingroup.com/betheme/uploads/628/MB7L2N0R0U4T.png Please resend it and ensure that the login credentials are correct. Thanks
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Hi, I received your private message, but currently, you have another theme active, and the inactive version of Betheme is ancient: https://forum.muffingroup.com/betheme/uploads/590/BT3BD9K1OA88.png Moreover, you do not have WP up-to-date. Please pro…
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If I will get a solution for that before an update, I will let you know. Best regards
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Thanks for the information and for letting me know what was the problem. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The header section height depends on the content you put inside. You can set fixed height in the section options: https://forum.muffingroup.com/betheme/uploads/450/4A07Q8VPC0OG.png But you can also check if the Fixed position of the header suits you…
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Hi, I have passed it to the dev team. To prevent incorrect display, use the following CSS code: @media screen and (min-width: 767px) and (max-width: 941px) { #Side_slide .menu_wrapper { position: unset!important; } } However, assigning an appro…
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Hi, It is an Open Graph image that you can set globally for the entire website in Betheme -> Theme options -> SEO or in the Page/Post options. https://forum.muffingroup.com/betheme/uploads/267/KT7E6683D945.png https://forum.muffingroup.com/bet…
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Hi, Please turn off all of the plugins except Gravity Forms, refresh your cache, and check if the problem persists. Moreover, switch to some another theme like Twenty Twenty, and see if the same thing happens there Thanks
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Hi, You did not edit the sticky version of your header. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, It should work the way you described, but as I checked, it does not. I have passed this to the dev team, and we will correct that. Best regards
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Hello, We do not have such an option. If you would like to see such a feature in future updates, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest You can also try to …
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/741/1STL7JNHN98E.png Best regards
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Do not ever share login credentials on the forum, as others can see them. I always ask to send them in a private message through the contact form when needed. Anyway, as you already sent credentials, I have checked that, and the same thing happened …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Thanks for the suggestion. I have passed it to the dev team, and we will discuss adding dynamic data there. Best regards
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Hello, For that, you must use the Header Builder and Sidebar menu builder. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-…
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Hi, Please edit the header template, and on the laptop breakpoint, adjust the spacing in the menu or set the menu to hide on that resolution and show the hamburger menu. https://support.muffingroup.com/video-tutorials/show-hide-under-breakpooint/ We…
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Hi, Can you explain further to what topic you refer to, please? What steps do you take? Best regards
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Can you send us your login credentials, please? We prepared a correction, but we wanted to ensure it works properly on your website. If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the ri…
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I have reassigned the slider, and now BeBuilder seems o work properly. https://forum.muffingroup.com/betheme/uploads/122/23ADADKCAZ2X.png Please check that. Best regards
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I do not know what was first, you rebuilt, but we have found the root cause and corrected it on your website. Best regards
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Hi, We corrected that. Can you ensure that, please? Thanks
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I noticed that I made a little mistake because of a misunderstanding. Please disregard first part of my message regarding assigning to the entire site. Anyway, popups can be assigned for singular posts/pages in post/page options, if you so not see t…