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Phil

Phil

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Phil
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  • Hi, I can see that you use a custom product template. Did you add the Product reviews to your template? https://forum.muffingroup.com/betheme/uploads/114/OVYWDH58R6TC.png Best regards
    in I can not see reviews when I click in Comment by Phil November 2023
  • Hi, Sorry, but you did not attach a screenshot. Do you refer to the top or bottom one? https://forum.muffingroup.com/betheme/uploads/731/8PDJC54L62EW.png I am unsure what the problem exactly is. Best regards
    in Error in the responsive mobil phone representation. Comment by Phil November 2023
  • Please check the following article, follow the steps from there, and check if the problem persists: https://support.muffingroup.com/faq/error-404-in-templates/ Best regards
    in I am not able to find header Builder Comment by Phil November 2023
  • Hi, Do you mean this?: https://forum.muffingroup.com/betheme/uploads/619/XFU6HO7OEOCH.png Or do you want to choose a tag from which category posts will be displayed? Best regards
    in Blog Post Sorting by Tag? Comment by Phil November 2023
  • Hi, I have answered you on the following topic: https://forum.muffingroup.com/betheme/discussion/71877/save-section-to-use-again-on-other-pages#latest Please check it out. Best regards
    in Pre-built sections Comment by Phil November 2023
  • You can use the Import/Export feature. See this article: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Or, if you want to export only one section, you can see this video tutorial: https://youtu.be/pLbvUAy5uzo?si…
    in Save Section to use again on other pages Comment by Phil November 2023
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, change the Content overflow to Enable on mobile/Enable on tablet and mobile, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/760/TUGKQ3XCC9…
    in Barbeque BEtheme does not work on any mobile phone right after installation. Why? Picture IPhone Comment by Phil November 2023
  • Yes, that is right. Mega menu templates work only with the Header Builder. Best regards
    in Mega Menu does not show Comment by Phil November 2023
  • It is an Action Button. If you use a regular header from theme options, you can add it through Betheme -> Theme options -> Header & Subheader -> Extras: https://forum.muffingroup.com/betheme/uploads/184/Q33N69XI3FZM.png If you use the S…
    in Button on menu Comment by Phil November 2023
  • Hi, I have checked that on my smartphone, and it displays correctly: https://forum.muffingroup.com/betheme/uploads/444/74RUHARV6ZWD.png Did you clear the mobile browser cache? From what place did you access these pages? Best regards
    in Post Showing At Top of Pages When Using Redirect/Linked Pages Comment by Phil November 2023
  • Alright then. Please let me know about the results. Best regards
    in Template update problem Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Sending…
    in Betheme 27.2.10 fix for Elementor causes major layout changes Comment by Phil November 2023
  • Hi @davida162, It is because of Cross Origin Policy, and you must allow loading frames because the server is blocking iframes. https://developer.mozilla.org/en-US/docs/Web/HTTP/Cross-Origin_Resource_Policy Best regards
    in BeBuilder Stuck on Loading Page Content Comment by Phil November 2023
  • It is an element option, not a Theme option. Edit your header template, and click on the menu burger element. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Edit Slider Revolution Comment by Phil November 2023
  • Hi, Yes, it is possible with the Header Builder. To learn more about this tool, see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Vertical menu Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mega menu header keeps open on sticky menu Comment by Phil November 2023
  • Hi, Your website seems to be correct. https://forum.muffingroup.com/betheme/uploads/729/E6ZJD1MB94RF.png Did you handle this in the meantime? Best regards
    in Betheme dissapeared Comment by Phil November 2023
  • It is a Unique ID of an element. To regenerate it, you must save the revision and restore it. Best regards
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • Hi, Sorry, you wrote beyond my working time, so I could not answer you Please edit this page and switch the Slider Revolution to --Select-- in Page Options. https://forum.muffingroup.com/betheme/uploads/408/0VOE1JOZXRBD.png If you removed the Slider…
    in How do I delete the revolution slider code shown in front end above menu in homepage? Comment by Phil November 2023
  • Hi, The menu items have anchor link written in small letters, but section ID have capital letters: https://forum.muffingroup.com/betheme/uploads/396/3VB3GU7AW2LB.png https://forum.muffingroup.com/betheme/uploads/205/WIMB7KBOWGDE.png When you correct…
    in Anchor on the page doesn't work Comment by Phil November 2023
  • Hi, In Elementor, you can use the Shop Slider element only. In BeBuilder, you can also use the Query Loop for that: https://support.muffingroup.com/video-tutorials/how-to-create-custom-product-slider-part-1/ Best regards
    in Created a customized product carrusel Comment by Phil November 2023
  • It seems to be an issue with WPBakery itself. I have activated another theme (Twenty Twenty-Four) for the test, and the same thing happens there. https://forum.muffingroup.com/betheme/uploads/562/MVZNHLBA87JX.png In that case, you should contact the…
    in Diasappeared frontend content Comment by Phil November 2023
  • I see no reason for this CSS. I passed it to the dev team, and if it is not necessary, we will remove it in future updates. If you need to remove it now, you can use custom CSS code. Do you need help with writing it? Best regards
    in "Opening Hours" element has old responsive classes Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Category titles Comment by Phil November 2023
  • Unfortunately, no, because the positions of the elements there are calculated dynamically. Best regards
    in Blog Element Comment by Phil November 2023
  • UIDs of elements were not assigned correctly. I saved a revision of this page and restored it, and these actions regenerated the UIDs. Best regards
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • Or maybe I was wrong. I rechecked your child theme and noticed that you did not make any modifications to the files. When we were correcting that, we proceeded a couple of steps in the meantime so I might falsely accuse the child theme. It might als…
    in Position Error Popup BE Builder Comment by Phil November 2023
  • 1) Technical barriers prevent us from correcting that for layouts from theme options, but in the header builder, it is correct. 2) This part from the screenshot is not WPBakery related, only the image width and height are related to it. And indeed, …
    in More improvements based on google page speed and gtmetrix Comment by Phil November 2023
  • Please ensure that you do not have Templates disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/325/HOSQRW2EO9WY.png Also, ensure that you have the newest version of Betheme installed. …
    in I am not able to find header Builder Comment by Phil November 2023
  • I thought you needed it only in one place. You can change the Column Text editor in the BeBuilder settings to Code. https://forum.muffingroup.com/betheme/uploads/522/KY2KQ2BYYOTK.png Visual (TinyMCE editor) is not an appropriate editor when you want…
    in Link are deleted in column text Comment by Phil November 2023
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