Phil
Phil
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- Phil
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Comments
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Does it happen on a particular page? I checked your website, and BeBuilder loads correctly. https://forum.muffingroup.com/betheme/uploads/359/HJCVDIP58O0B.png https://forum.muffingroup.com/betheme/uploads/580/O4JA5JUWJ2FM.png Best regards
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Please see the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
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I have passed it to the dev team, and we will take a closer look at this. Best regards
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I forgot about the important. Great that you handled it. Best regards
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Custom CSS can be placed in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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It is not that easy, but we will take a look at what can be done to improve this. Best regards
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In that case, you should contact your hosting provider and ask to take a look at this. Notice that most of the files are empty. Best regards
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Hi, Please deregister your license key and register it again on your live page. Best regards
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Hi, You do not have the newest version of Betheme installed, so please update it. Moreover, you did not attach FTP credentials. If after the update, the problem persists, please send another private message with all required information. Best regar…
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The CSS I sent you worked, but maybe you did not purge your cache. https://forum.muffingroup.com/betheme/uploads/350/J8ICDC2N8VFU.png Best regards
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1) The color of the text did not change because it is a heading. In Column Text element, color affects only regular text. Headings take their colors from theme options, and if you want to change its color without modifying theme colors, you must app…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, ensure that you do not have them disabled in Betheme -> Theme options -&g…
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Hi, You do not have to use Custom CSS for that. It is a repeated background image for Footer, which you can set in Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/408/9MKX4RVR3A0O.png https://forum.muffingroup…
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Hi, For that, you can use the Query Loop and set Offset to omit the first three posts. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf https://forum.muffingroup.com/betheme/uploads/101/FBJDBAD1U009.png Best re…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hi, You can download them directly from the demo page by using browser developer tools. https://forum.muffingroup.com/betheme/uploads/387/BLG41BWUYGRJ.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, Use the following CSS code: #Side_slide .menu .sub-menu .menu-item{ font-family: 'Roboto Condensed' !important; } Also, I highly recommend checking the Header Builder, which which you will not have to use such custom CSS. Best regards
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It has an opacity set. Change the CSS code to the following: #Top_bar .menu > li.submenu > a:not(.menu-toggle)::after{ border-top-color: #0b6016!important; opacity: 1; } Best regards
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Hello, I tried to replicate this problem but with no luck. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, You can change this text in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/032/AUS84E1E8GCG.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Shop archive templates load their styles from a file, which is located in the Footer, unfortunately, there is no option to overcome this, and styles load with a slight delay. The smaller the delay the faster your server is. Best regards
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Hi, Try the following: open these sections options check and uncheck the laptop view. https://forum.muffingroup.com/betheme/uploads/248/MMI40Q0ZNZEX.png Best regards
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The plugins list tried to display Heade Builder, but it is no longer a plugin but a part of the Betheme package. We had to refresh the plugins page. Best regards
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Hi, You must add a condition to the popup to display on the entire site, and in the page/post options choose this popup from the list. https://forum.muffingroup.com/betheme/uploads/074/DHVTI8OCL5NJ.png Best regards
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Hi, Can you provide more details of what you want to achieve, please? It would be best if you attach an example. Thanks
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Replacing the theme package does not cause data loss unless you modify your database. Note that it is good to create a backup package before updating when you are unsure about updating the theme, plugin, or WordPress. I suggest the Duplicator plugin…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…