Phil
Phil
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- Phil
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Hi, You might have some caching tools enabled on your server. Please check that. If you are unsure where to look or cannot find it, it would be best to contact your hosting provider and ask them about it. Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> General disable option Transparency: Top Bar with menu, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/369/C1JHIA0YBBA0.png Best regards
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Hi, Please try the following CSS code: @media only screen and (min-width: 1240px) { .menu-line-below-80-1 #Top_bar:not(.is-sticky) .menu > li.submenu:hover > a:not(.menu-toggle)::before, .menu-line-below-80-1 #Top_bar:not(.is-sticky) .menu &…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Edit your header template, and in the header options disable the Sticky option, and set the Position to Fixed with Body offset set to Yes. https://forum.muffingroup.com/betheme/uploads/987/FDZWOK02SLVX.png Best regards
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Hi, Forms colors are taken from Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/010/RH3PCPA5RWK4.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please try the following CSS code: .products .product .title a{ display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and…
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Hello, 1) I do not see this space under your header. It might be the server cache, so you can check if you do not have any server caching enabled. https://forum.muffingroup.com/betheme/uploads/886/DHW0PNHW50NZ.png 2) For the arrow color, please use …
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Hi, Regarding refund, please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Anyway, I do not know where you get information about 750+ landing pages. The only …
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Hello, Please turn off all of the plugins except the one you use for sliders, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Are you using the Heade Builder? If yes, then you can use the Sidebar Menu Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Use this instead: #Action_bar .mail a{ color: #fff!important; } Best regards
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Hi, What Albert meant is an option at the bottom of Advanced Settings to disable WordPress Editor. https://forum.muffingroup.com/betheme/uploads/135/6APM8E75UJ9D.png Best regards
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Before we start investigating this, I need you to disable all cache on your website to check the root cause efficiently. Anyway, with three levels of cache, it all might be caused because of it. Best regards
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I have downloaded a slider from the Barbeque pre-built website, and it works correctly. Where did you get the rest of the sliders from? If these sliders do not come from our demos and they use features from the premium Slider Revolution, then the be…
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No, it is the one I have sent a link to in my previous message. https://forum.muffingroup.com/betheme/uploads/927/GAI5FY7CMX87.png Best regards
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Sorry, I forgot to ask for the license key. Can you send it as well, please? Also, FTP credentials do not work. Can you double-check them, please? Thanks
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Hello, Please turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the r…
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Hi, Please open WPBakery settings and check if you do not have Blank Page layout enabled. https://forum.muffingroup.com/betheme/uploads/052/1B4JCFY25HF6.png It should be set to Theme Layout. Best regards
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Hi, As I can see, you are using Elementor, so you should contact Elementor support instead, as it is not our builder. Best regards
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It seems that the pre-built website used is the following: https://themes.muffingroup.com/be/media/. However, as I can see, you can access the WP dashboard. In that case, you can use the Duplicator plugin to do a migration. https://wordpress.org/plu…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Please turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists. Thanks
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Try the following CSS code instead: .woocommerce select:focus{ color: #000!important; } Best regards
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To clarify. Do you refer to the cache option in theme options or to the varnish cache? At the beginning, you mentioned the one from theme options and now you talk about the varnish, and I want to miss the confusion. Best regards
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Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It is a WooCommerce feature, so you should contact the WooCommerce support with your question. Best regards