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Phil

Phil

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Phil
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  • I tried to log in to your website, but after every attempt, it redirects me to this link: https://forum.muffingroup.com/betheme/uploads/315/AGV2XN3Y6L36.png I ended up with a redirection loop. Is the login working correctly for you? On your place, I…
    in Blank Page Comment by Phil November 2023
  • Thanks for the information. It's good to see that root cause was found. Best regards
    in Problem with the contact forms and wpml in BeTheme Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Add To Cart Button not working properly Comment by Phil November 2023
  • You should instead ask them what exactly they need. Unfortunately, I do not know what you refer to, and if you ask, they will surely explain exactly what is necessary to provide the support. Best regards
    in Paypal Integration Comment by Phil November 2023
  • Hi, It is always hard to predict what might happen. Probably everything should go well, but it is always good to be secure and create a backup of the whole website. Your hosting provider should have some guide/article explaining how to create a bac…
    in MYSQL Database Update Comment by Phil November 2023
  • Hi, You can use the header style Below slider and build the content before the header with Slider Revolution. https://forum.muffingroup.com/betheme/uploads/516/R281MB8QVMSE.png Best regards
    in Section before Header Comment by Phil November 2023
  • First, put the heading with the Heading element, and below that, put regular text with the Column Text element. Just like we do in every new pre-built website: https://forum.muffingroup.com/betheme/uploads/700/FDC7JP00OYQB.png Best regards
    in Single page import not working Comment by Phil November 2023
  • Yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in footer and contact changes are not being updated Comment by Phil November 2023
  • Hi, Go to Betheme -> Theme options -> Global -> Image frame, and Disable hover effect. https://forum.muffingroup.com/betheme/uploads/798/EY33EX3WUL8S.png Best regards
    in Product category: add to cart and watch product Comment by Phil November 2023
  • Hi, You can set this picture as a section background, select the background size to cover, and inside the section, put a divider element to set the height of that image. Best regards
    in set picture in full screen Comment by Phil November 2023
  • Hi, It does not seem to be Betheme-related at all. You should contact the WPML and Contact Form 7 support instead. Best regards
    in Problem with the contact forms and wpml in BeTheme Comment by Phil November 2023
  • Hi, It looks like you do not have a static page selected in the WP options. Go to Settings -> Reading, and ensure that A static page option is enabled and that you have the homepage selected from the dropdown list. https://forum.muffingroup.com/b…
    in Problems After lat Update of Wordpress Comment by Phil November 2023
  • I tried to replicate that, but it worked smoothly for me. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what mi…
    in Error when saving in draft mode Comment by Phil November 2023
  • Hi, You can try this: use the Video element, set the size of the video to the appropriate screen ratio, in Advanced -> Dimensions, choose the width to Inline, set the smartphone image as a Video element background, add some paddings to place the…
    in Video on smartphone screen Comment by Phil November 2023
  • Everything seems fine for me: https://forum.muffingroup.com/betheme/uploads/550/8092DYSAI8QG.png https://forum.muffingroup.com/betheme/uploads/105/NF7TO7TWF04H.png Best regards
    in Meta Data Issue Comment by Phil November 2023
  • This button works correctly for me: https://forum.muffingroup.com/betheme/uploads/925/Z5O52EPX4BAN.png It says "Call: [your number]". Best regards
    in Button - Dial phone number Comment by Phil November 2023
  • Hi, Did you install a pre-built website version made with Elementor? Note that our BeBuilder and Elementor are two completely different builders, and content made with one, cannot be editable with another. Best regards
    in Elementor and BeTheme Comment by Phil November 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Share button Comment by Phil November 2023
  • Hi, It means that you have some cache enabled. Ensure that you do not have a caching plugin installed on your WP panel. If it is, disable it, or clear this plugin cache after each change. Also, see if you do not have any caching tool enabled on your…
    in Doestn want to write changes on sites Comment by Phil November 2023
  • Hi, Please go to Betheme -> Theme options -> Menu & Acton Bar -> Menu, activate the Arrows for Items with Submenu option and check if the arrow appears then. https://forum.muffingroup.com/betheme/uploads/122/PJV6W42W8B6X.png Thanks
    in problem betheme wpml Comment by Phil November 2023
  • Happy I could help. Have a lovely weekend too
    in Achives Blog Comment by Phil November 2023
  • You can learn more about CSS on the following website: https://www.w3schools.com/css/css_howto.asp If you want to have three different sizes for desktop, tablet, and mobile, inline CSS is not a good solution. You should use Classes with media querie…
    in Single page import not working Comment by Phil November 2023
  • 1) Do you mean this?: https://forum.muffingroup.com/betheme/uploads/612/RRYYT6KQ4QFJ.png If yes, use the following CSS code: #Header_creative #Top_bar .menu > li > a{  text-align: left!important; } Put ti in Betheme -> Theme options -> C…
    in Share button Comment by Phil November 2023
  • You can try on our FB group if you are not a member yet. ? https://www.facebook.com/groups/betheme Best regards
    in best practice to have flex result Comment by Phil November 2023
  • Hi, FYI, Muffin Builder changed its name to BeBuilder many versions ago. You can disable it in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/307/XTS5IBT1INIP.png Best regards
    in Deactivation Muffin Live Builder Comment by Phil November 2023
  • We need access to the WP catalog with your website. Thanks
    in Staging Site Theme Registration Comment by Phil November 2023
  • Hi, Sorry, but we provide support with relatively minor changes to Betheme elements. With a more complex structure and CSS, you should contact your web developer. Best regards
    in best practice to have flex result Comment by Phil November 2023
  • I meant this element: https://forum.muffingroup.com/betheme/uploads/955/7BESWDRYKYC6.png https://forum.muffingroup.com/betheme/uploads/266/CC8722D92Y9E.png If you want to use CSS in the Column Text element, you should add class/inline CSS to the HTM…
    in Single page import not working Comment by Phil November 2023
  • We are compatible with WP 6.4. We are just awaiting an actualization from Envato on that page. Best regards
    in Wordpress 6.4.x Comment by Phil November 2023
  • Sorry, I overlooked that. Mega menu templates work only with the header template made with Header Builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in sticky header on mobile Comment by Phil November 2023
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