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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in I Cannot Click to Publish/ Save Comment by Phil November 2023
  • As you are using the header style from the theme option, an option to enable a sticky header on mobile is placed in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/362/EWDQKTDDLQCH.png I have …
    in sticky header on mobile Comment by Phil November 2023
  • There is a pre-login page on your website, but you did not send a password to it. https://forum.muffingroup.com/betheme/uploads/149/T50T2DPFGKO6.png Please send another message with the password to it. Remember to attach a link to this discussion. …
    in Default 404 Page Button Link Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in footer and contact changes are not being updated Comment by Phil November 2023
  • I can see that you use YOAST SEO on your website. Please go to Betheme -> Theme options -> SEO, and ensure that you have built-in fields disabled. https://forum.muffingroup.com/betheme/uploads/704/KBDLPVNXKGNY.png Then, you can set the meta de…
    in Meta Data Issue Comment by Phil November 2023
  • 1) Sorry, but I do not understand this: Is the 2nd section in navigator with the exact same menus for mobile or something? Can you explain that greater, please? 2) If you used the Column Text element, then indeed, you must use custom CSS to adjust t…
    in Single page import not working Comment by Phil November 2023
  • Hi, 1) Share box can be disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/110/NA8P7URQD5U5.png 2) Related products and categories on the product page should automatically…
    in Share button Comment by Phil November 2023
  • Please use the following CSS code: @media only screen and (max-width:767px){  body.mobile-side-slide{    overflow-x: hidden;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in broken testimonial carousel on small screens Comment by Phil November 2023
  • Hey, Please send us your license key, the WordPress dashboard to the staging domain, and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be th…
    in Staging Site Theme Registration Comment by Phil November 2023
  • Hi, Are you sure that you use Be Preview, not the WordPress one? Did you notice after how many previews approximately it happens? Do you have the newest version of Betheme installed? Best regards
    in Error when saving in draft mode Comment by Phil November 2023
  • Hi, It is past the date you set. https://forum.muffingroup.com/betheme/uploads/882/F65OEYCA5IDQ.png As you can see, the date format is month/day/year, so the countdown ended about a month ago. Best regards
    in Downcount not working on my site Comment by Phil November 2023
  • Glad I could help. Also, ineed you can now create a wrap inside another wrap. Best regards
    in Box with picture, button and text Comment by Phil November 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/244513#Comment_244513 Hi, We did not receive a private message from the OP. If you have the same exact problem and want us to take a look at it, please send us the WP dashboard, as I mentioned…
    in Variation Swatches for WooCommerce not working correctly Comment by Phil November 2023
  • Sure, I am waiting for information from you. Thanks
    in Missing page content in bebuilder Comment by Phil November 2023
  • Hi, Please see the following article https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/. Check the second point about the content padding. Best regards
    in Weird white Padding Comment by Phil November 2023
  • As I mentioned in my previous message, we cannot take responsibility for plugins we do not support. In our documentation, you can read: BeTheme works without any problems with the plugins on this list. All other plugins were not tested with BeTheme …
    in Mega menu after LiteSpeedCache Comment by Phil November 2023
  • In this contact form, you should place the information as: link to this forum discussion link to your website WP login credentials FTP login credentials Best regards
    in Pre-Built Installation Succeeds But No Website Comment by Phil November 2023
  • Sorry, but we cannot take responsibility for custom scripts or CSS you inserted into your website. Anyway, the section works correctly without the JS and this CSS. Also, please note that many versions ago, we added the possibility to individually ad…
    in Content missing when updates from Muffin Builder (25.1.6) to BeBuilder (latest version) Comment by Phil November 2023
  • Hi, There are three ways you can choose to post a layout on an archive template: 1) Use the Blog element. With it, you can choose one of the predefined styles. https://forum.muffingroup.com/betheme/uploads/283/VOSPQ5LIK7DH.png 2) Use one of the temp…
    in Achives Blog Comment by Phil November 2023
  • I understand your frustration, and I am sorry, but as I showed in the screenshot, the same thing happens on another theme, which clearly shows it is not Betheme related issue. Maybe this link will help you: https://developer.paypal.com/docs/checkout…
    in Paypal Integration Comment by Phil November 2023
  • Hi, Please use the following CSS code: @media only screen and (max-width:767px){  body.mobile-side-slide{    overflow-x: hidden;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Responsive version Comment by Phil November 2023
  • Hi, With Overlay style from theme option it is not possible, but you can achieve that with Sidebar menu builder. To learn about this tool, see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header…
    in Change header / menu Comment by Phil November 2023
  • You are welcome. Always happy to help. Best regards
    in Header Chart settings Comment by Phil November 2023
  • But still, you can add padding and background color for the sticky header section. Best regards
    in Single page import not working Comment by Phil November 2023
  • Can you attach a link to your website, please? Menus can be translated through Appearance -> Menus. Best regards
    in WMPL and header Template Comment by Phil November 2023
  • Hi, Does your product have a price? If not, please set it. Also, please go to Betheme -> Theme options -> Shop -> General, and see if you do not have catalogue mode enabled. https://forum.muffingroup.com/betheme/uploads/286/U3DKLJ92GTJP.png…
    in Add cart button Comment by Phil November 2023
  • It is due to your custom CSS code: https://forum.muffingroup.com/betheme/uploads/914/PLT0AUUCLK5H.png When you remove it, the display will be as in the screenshot I sent. Best regards
    in Content missing when updates from Muffin Builder (25.1.6) to BeBuilder (latest version) Comment by Phil November 2023
  • I do not manage the mailbox and there is another person in charge of it. It is best to provide all information (without password reset) in one mail otherwise he does not know what the credentials are for (we receive many emails every day). Thanks
    in sticky header on mobile Comment by Phil November 2023
  • The sticky header section has 10px custom height: https://forum.muffingroup.com/betheme/uploads/494/MFWWYJPCN03J.png Remove it, and leave it as default. You can add some background color to it as well and some top and bottom padding. Best regards
    in Single page import not working Comment by Phil November 2023
  • Hi, You can change this text in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/367/TBHOPHL47XFU.png Best regards
    in Translation of website Comment by Phil November 2023
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