Phil
Phil
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- Phil
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Comments
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Try this: .woocommerce-order-received .wc-item-meta{ display: none; } Best regards
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Hi, You must add a link title to Menu Burger for the mobile header in the header template. https://forum.muffingroup.com/betheme/uploads/794/NWIYPJGUKERJ.png Best regards
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Sorry, but I did not notice before that you did not provide a host address for FTP, and we could not log into it. Can you send it as well, please? Thanks
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I consulted it with the dev team, and they told me it is because the "About us" menu item does not have a link assigned to it. https://forum.muffingroup.com/betheme/uploads/384/FYC4MTFLOY33.png If you add a link to this menu item, the Page…
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Sorry, but you did not attach the host address to your FTP. Please send it. Thanks
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Before checking that, we need to update Betheme to the newest version. Do we have your permission to do that? I do not know if you did not make any changes in theme files that you do not want to lose. Best regards
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In a private message, you provided a link to another website, but I assume that is your staging domain. However, I readded the tabs element to the single product template, and everything works fine. https://forum.muffingroup.com/betheme/uploads/837/…
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Again, I disabled most plugins except Contact Form 7, Elementor, Slider Revolution, WooCommerce, WPML, and YOAST, and Theme options saving works correctly. Please disable your plugins one by one, and check which plugin causes it. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, See the following link: https://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails-in-wordpress/ Check the part "Adding Post Thumbnail or Featured Image in WordPress". Best regards
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Hi, When you create a sidebar (https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/) you need to assign it on the blog page/posts. https://forum.muffingroup.com/betheme/uploads/891/Y9OG4YE0MAWU.png Best regards
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Hi, If you want to change the icons to others, go to Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/307/YJCPFUTNNJP3.png Icon colors are taken from Betheme -> Theme options -> Colors -> H…
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Always happy to help. If I could help with anything else, please let me know. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Your website does not have a sticky header enabled. However, did you set the logo in the sticky version? https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Go to Betheme -> Theme options -> Shop -> General, and activate side cart there. https://forum.muffingroup.com/betheme/uploads/159/TIFL680GTO2S.png Best regards
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I will report this to the dev team, and we will take a look at what can be done regarding this. Best regards
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It seems to be another plugin than Elementor because I left Elementor enabled, and BeBuilder loads correctly. Please disable your plugins one by one leaving Elementor always active and check which plugin causes it. Thanks
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Sorry, but you did not provide a link to your website anywhere. Can you send it here, please? Thanks
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There is something wrong with your construction, but I do not want to interfere too much with your page, so I created an alternative solution below the existing one. At the moment, I set it to hidden: https://forum.muffingroup.com/betheme/uploads/45…
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Hi, We had to update the tool responsible for single page import on that demo. Please try again now. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, You can change it in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/964/CWK68KN2UFJZ.png Best regards
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Hi, Can you tell me where you want to display this icon, please? It would help if you attach a screenshot/s showing that. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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Hi, Please switch to another theme like Twenty Twenty, and see if the same thing happens with it. Best regards