Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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From the HTML code, we cannot investigate anything. WP admin access is mandatory. You will have to contact us when the page is online and send us a link to your website, a link to this forum discussion, and login credentials. Thanks
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Can you explain more about what bug it creates, please? Describe what is happening. Thanks
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On your server, there is some caching tool enabled, which must be disabled. If you do not know how to do it, please contact your server administrator. Best regards
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Hi, Did you use the Builder -> SEO option in BeBuilder? If not, you must do it. See the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards
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We have corrected it. Please check it out. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete d…
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Hello, Unfortunately, there is no option for that, and it is not so easy to implement, so we cannot help in that matter. Best regards
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Hi, Did you set up transparency with the second slide? https://forum.muffingroup.com/betheme/uploads/775/YUYUSQPMD1RC.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Good to see that you found it. Is there anything else I can help you with? Best regards
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Anyway, if you need it for HTML and Column Text element, you can switch Co…
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Hey, Please send us the WordPress dashboard privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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To hide the author and date, use the following CSS code: .blog-teaser .post-meta .author, .blog-teaser .post-meta .date{ display: none; } Best regards
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Well, that is not exactly what I meant, but it helps. As you can see, your server does not meet theme requirements. Please contact your hosting provider and ask to increase the values marked with red crosses to the recommended ones. Best regards
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Hi, You have Srcset option enabled in Betheme -> Theme options -> Blog & Portfolio -> Featured image, you must disable it. https://forum.muffingroup.com/betheme/uploads/777/9MF8OLY5A2H9.png Best regards
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You can use the Reverse rows option for that section. Thanks to that, the first product info will be displayed, and the product image will be displayed then. https://forum.muffingroup.com/betheme/uploads/414/9KV28OIUPAJD.png Best regards
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Check it again now. https://forum.muffingroup.com/betheme/uploads/508/OG7TZ0TBES94.png Best regards
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The account you sent credentials to does not have admin rights. https://forum.muffingroup.com/betheme/uploads/884/DEP0OTFAREKX.png Please correct that. Thanks
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Hi, Try the following CSS code: @media only screen and (max-width: 767px){ html .woocommerce .product .onsale-label{ bottom: 15px!important; right: 15px!important; left: unset!important; top: unset!important; } } Put it in Betheme ->…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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1) Did you adjust the offset for each device, or only on the desktop? https://forum.muffingroup.com/betheme/uploads/827/25QE7PTOFV27.png 2) Try the following CSS code: body{ overflow-x: hidden!important; } Put it in Betheme -> Theme options ->…
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Hi, You have a header template. To change its parts, you must edit it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Sorry if I was not clear enough. I wanted you to take a screenshot from the builder, showing which element you used for this code, and how it looks within that element. Best regards
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Title on mobile can be placed in different positions than on the desktop. https://forum.muffingroup.com/betheme/uploads/509/MD8YS94D6H4H.png https://forum.muffingroup.com/betheme/uploads/973/YXO1EZKBML8C.png The video also shows Responsive Visibilit…
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Your permalinks structure is incorrect, and the main MAMP page loads instead of template content. I can only suggest you go to Settings -> Permalinks, save them, and check if the problems persist. If this does not work, I am afraid we will not be…
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Hello, Regarding the icon in the menu, see the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ If you want to add an Action Button that triggers a popup, you can use the Header Builder and popup Builder for tha…
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We have made some corrections to your website. Please check it now. Best regards
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Hello, To clarify, you are reaching Betheme support, not ThemeForest ?. Also, please do not share your license key on the forum, as others can see it. 1) Please always attach a link to your website so we can check it out. If the page is offline(loca…
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Hi, It might mean that you have some cache enabled on your website. Disable cache plugins if you have any, and check your server if you do not have any tools enabled there. Best regards