Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Every question, even if you think it is "easy," might be complex and have different solutions. Anyway, with a link to the website, screenshot, and description of the problem, we can provide faster and more precise support. To put an image…
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Hi, No, assigning templates for mobile devices only is not possible. What you can do is to use Responsive Visibility options. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Sorry, I do not know how I did not notice your link. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might b…
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Thanks for the clarification. No, with a standard header from theme options, there is no option to achieve that. However, with the Header Builder and Sidbear menu builder, you can create that. https://support.muffingroup.com/video-tutorials/header-b…
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We highly recommend using the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We constantly use it and never had problems with it. Best regards
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Note that discussion does not mean that it will be implemented. Also, I cannot tell you the estimated time. It all depends on how it is complicated the feature is, and how much work with another subject we have. I suggest following our changelog whe…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Rest API is not the root cause of the problem with the templates. What about the first screenshot and disabling plugins? Best regards
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Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. It’s because of the Themeforest license and agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins are …
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Most likely, there is some conflict in the connection between your server and Google servers. If you want us to take a look at this please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side …
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Where do you have this error? I have created a new page and assigned it as a Portfolio page, and it works correctly. https://forum.muffingroup.com/betheme/uploads/302/Z0Q29PP711J2.png https://forum.muffingroup.com/betheme/uploads/188/HSLUPELIV9KM.pn…
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Custom JS from Betheme -> Theme options -> Custom CSS & JS -> JS causes it. https://forum.muffingroup.com/betheme/uploads/752/8A1YZRP2WYKH.png For a test, we have modified it to not load in the builder, but it would be best if you remov…
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It seems that you have some caching enabled on your server. Please disable it, and check if the problem persists. If it will not help, please let me know and I will recheck that, but you must keep caching disabled. Best regards
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Are you sure that you disabled the server cache? I checked changing the slide and text on your home page, and changes are visible only for logged users. https://forum.muffingroup.com/betheme/uploads/166/E3PMGFAJ0V5B.png https://forum.muffingroup.com…
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Hi, Did you check the XHR in the JS console as the error message says? Can you attach a screenshot/s showing that, please? Thanks
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Hi, It is because WordPress and our CSS styles do not get along with custom header templates. When we tried to correct that, one fix led to another bug. We decided that it is so irrelevant and time-consuming that we must leave it as it is. Best reg…
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Hi, Can you change the language to English and send screenshots of them again, please? Unfortunately, I do not understand what they say. In the meantime, you can disable all of the plugins to see if none of them is the root cause. Best regards
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Hi, You can limit posts per page for the main blog page and blog archives in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/619/9KFEKNYVBB0F.png Best regards
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Hi, There is a Custom CSS added to your website that hides the title and post meta. https://forum.muffingroup.com/betheme/uploads/321/OHRGODR8IW02.png You should find it in Appearance -> Customize. Best regards
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Hi, Please see the following links: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ If this does not help you, please explain in more detail what you are ta…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We did not test this plugin with our theme and we do not support it, so we cannot tell what might go wrong. Anyway, it's good to see that you handled it. Best regards
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Hi, 1) I have passed it to the dev team, and we will discuss adding a custom width for each breakpoint. For now, as a workaround, you can use offset to decrease the popup size. https://forum.muffingroup.com/betheme/uploads/831/8OY64HFFBI2L.png 2) Th…
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Hello, The license is assigned to a domain, and since the default WordPress multisite operates within a single domain, there shouldn’t be any issues. The problem may arise when you use a multi-domain multisite, which is created using external plugin…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hi, It seems to be an issue related to your server. Please contact your hosting provider and ask about this issue. Best regards
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HI, Can you show me where and how you are putting this code to your website, please? Thanks
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Hi, This plugin is not on list of plugins we do not support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility In that case you should contact the plugin author instead. Best regards
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Hi, 1) You must use the Responsive Visibility options. See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 2) Open the Style tab of the button options, and adjust its size there. Best r…