Phil
Phil
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- Phil
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We have discussed it with the team many times and thought about different approaches to this matter, but it implies way too many complications, so unfortunately it is not possible. Best regards
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Hey, We have not experienced anything like this in our environments. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will…
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Hi, Please see the following topic: https://wordpress.org/support/topic/update-failed-could-not-create-the-upgrade-temp-backup-directory/ Try the steps mentioned there, and check if the problem persists. Let me know about the results. Thanks
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Hi, 1) The arrows at the top are for navigating between posts. They can be enabled/disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/758/84SGZEFGQSU3.png If you use a hea…
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We do not have a guide for that specific situation, but basically, it is just installing a new theme and adjusting its settings. If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentatio…
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JavaScript was causing this. We have corrected it on your website, and this fix will also be implemented in an upcoming update. Best regards
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ModSecurity on your server causes it. Please disable it (or ask your server administrator to do that), and check if the problem persists. Best regards
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Hi, Are you using header styles from theme options? If yes, please go to Betheme -> Theme options -> Header & Subheader -> Header, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/947/QPP639WV4HWD.png Best …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, These are two completely different builders with different structures. There is no option or tool to convert one to another, and the only way is to recreate the page from scratch. Best regards
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Sorry, but I received a notification that this user is not registered on your website. https://forum.muffingroup.com/betheme/uploads/780/K33HN9RNDS68.png Are you sure that what you sent is correct? FTP works correctly. Best regards
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For some reason, you set up z-index to this section to -1: https://forum.muffingroup.com/betheme/uploads/858/AHUT2WQGT630.png That is why you cannot access the section through the preview. I did not want to change it because maybe you need this sect…
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Hello, Currently, no tool/plugin would allow this. However we have it on our to-do list, but I cannot tell when it will be available. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please also tell us on which pa…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Deregister the license through Betheme -> Dashboard and register the new one there. Best regards
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1) The bag icon in your menu is a custom menu item. You can remove it by editing the menu through Appearance -> Menus. 2) The logo might be hidden for tablet view with responsive visibility options: https://support.muffingroup.com/video-tutorials…
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You can use query loops. https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ Best regards
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It's good to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, We provide this forum in English only. Please rewrite your message in English. Thanks
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You must set the background size for the background of the section to cover. As I can see, you use deprecated options, so see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hi, Can you explian in more detail what is happening, please? Did you try disabling all of your plugins to see if one of them does not cause it? If not, please do that. Best regards
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Hi, Try the Category Order and Taxonomy Terms Order plugin. https://wordpress.org/plugins/taxonomy-terms-order/ Best regards
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Hi, Please try again now. There is a tool responsible for single-page import that we had to update on that demo. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Instagram does not have the functionality to share posts or pages on your wall. It only works in the other way, when you want to share an Instagram image/video somewhere else. Best regards
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Before you wrote your last message, I already corrected it. If anyone has a similar problem: https://forum.muffingroup.com/betheme/uploads/391/6L5NWTXJNZ45.png Best regards