Phil
Phil
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- Phil
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, keep minifying plugins off because I need to check your website with them disabled. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you attach screenshots showing what you refer to, please? I quite do not understand what exactly you refer to. Thanks
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1) How does the interface differ for you? The default BeBuilder layout has not changed significantly since this video was released. You can speed up building a template by using pre-built headers. https://forum.muffingroup.com/betheme/uploads/797/MU…
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Good to hear that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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To your Media library, I uploaded a video showing how it works for me. Can you check it, please? Thanks
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Sorry, but the login credentials you sent are not working. (I have edited the host file). https://forum.muffingroup.com/betheme/uploads/374/NTBTXCXLVAO4.png Please resend them, but ensure that the login credentials are correct. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
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If this happens again, try to memorize the steps you did, and let me know so I can try to replicate this behavior. Best regards
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The options from theme options refer only to header styles from theme options. Anyway, indeed, these options should be disabled and grayed out when using Header Builder (just as it is in Betheme -> Theme options). We will implement that in upcomi…
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Sorry, I misunderstood you. I just noticed that the bag icon has been added as a custom menu item with an icon. The split menu does not have the option to display the shop icons, but you can recreate this layout with working icons with the Header Bu…
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Hi, Please use the following CSS code: body{ overflow-x: hidden!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. Best regards
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Please check it now. We have corrected it as well. Best regards
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Sorry, but I do not get to what chat you refer to. Can you explain that, please? Thanks
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Hi, Theme options do not have an influence on Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, Theme options do not have an influence on Header Builder. Header Builder does not have this option to enable Classic style yet. We have it on our to-do list, but I cannot tell when it will be out. Best regards
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Hi, Did you add a checkout shortcode to the checkout page? https://forum.muffingroup.com/betheme/uploads/364/Q4MYE3UEBK12.png Also, do you have a cart page with a cart shortcode? https://forum.muffingroup.com/betheme/uploads/319/3RGJVSQFHSP9.png Las…
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Hi, You can use the Export/Import feature or the YOAST Duplicate Post plugin. If you choose the plugin, you must activate templates in the plugin settings. https://forum.muffingroup.com/betheme/uploads/112/4DYPRF0GGHTX.png It can be installed throug…
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Sorry, I did not notice that the text you already have is part of the image. You must set the image as a section/wrap background and add text to it. Best regards
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Try the following CSS code: .section-related-ul .post-related{ padding: 0 10px; } .section-related-ul .post-related .button{ background-color: #f0f; } .section-related-ul .post-related .button:hover{ background-color: #0ff; } Put it in Betheme -&…
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Hi, Basic WooCommerce does not have such an option. You would have to use an additional plugin for that. To search for such a plugin, I suggest using the following link: https://woocommerce.com/extensions Best regards
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Hello, We do offer support through phone. We provide support through this forum of private messages which you can send through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. The WordPress admin panel…
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Hi, Shop templates can be used on shop pages only. If you want to build a custom product layout, you can use query loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
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Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-add-custom-fonts/ Best regards
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Hi, Go to Betheme -> Theme options -> Header & Subheader -> Header, and set the Header height to about 120px. https://forum.muffingroup.com/betheme/uploads/371/V6YORM7MFO2E.png Best regards
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Can you tell me what exactly you struggle with, please? Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…