Phil
Phil
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- Phil
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Hi, Please check the list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility I cannot recommend anything besides these. Anyway, temporarily switching to another theme will not cause any problems b…
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I rechecked the single portfolio, and indeed, this option is missing there. I must contact the dev team regarding this, and when I will have an answer from them I will let you know. Sorry for misleading you at the moment. Best regards
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Hi, Can you explain in more detail what is happening, please? What and how exactly did you want to change? Can you attach screenshots showing your problems? Did you try disabling your plugins to see if there is no conflict between them and BeBuilder…
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It seems that the menu is missing, and there is an automatically generated one. Go to Appearance -> Menus, and check if you have any menus there and if there is at least one assigned as Main Menu. If you do not have a menu, please create it and a…
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As I mentioned before, you need to change the background position to another than fixed. Best regards
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Regarding the child theme, please see the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme We provide support either through this forum or through private messages through the contact form, which is…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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https://forum.muffingroup.com/betheme/discussion/comment/242207#Comment_242207 You imported a demo that uses the Header Builder, and the logo has to be changed there. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.…
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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Please check the spam folder for our answer. If you do not see anything, please send a reminder email. Best regards
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Did you use the "The content: Hide" option in the page options? https://forum.muffingroup.com/betheme/discussion/comment/242211#Comment_242211 Can you attach a screenshot showing what you refer to? Best regards
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Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2) You can change the icons in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploa…
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Hi, It might be achievable with custom CSS code, but I will need a link to your website to check that. Best regards
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Hi, 1) In the WP Editor, you have an empty <p> tag which causes this space. https://forum.muffingroup.com/betheme/uploads/655/6J5V8CCZIC7L.png You should remove it or enable the option to hide the WP editor in the page settings. https://forum…
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Hi, Sorry, but YOAST is not our plugin. Regarding this, you should contact YOAST support instead. Best regards
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Hi, It seems to be transparent to me. https://forum.muffingroup.com/betheme/uploads/677/FGCMOP6RN5FP.png Did you handle this in the meantime? Best regards
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Hello, 1) The subheader image can be changed in the page/post/portfolio options. https://forum.muffingroup.com/betheme/uploads/429/8EB572VFBQRN.png 2) URL structure can be changed in Betheme -> Theme options -> Blog & Portfolio -> Blog.…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You need to use Responsive visibility options to hide element/s on devices you do not want to show them. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hey, If you registered your license key first on the subdomain, then yes, that is the reason. If you want to use a subdomain under the same license, you should register the license key first on the main domain, and then on the subdomain. You should …
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Hi, Am I seeing right that you use an iPhone? If yes, iOS does not support fixed background position, and that is why it does not look correct. You should change your background position to make it look correct. Best regards
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There is no option to change products on the right dynamically (by choosing a specific menu item), but you can create such a layout where products will be static (always the same products will be shown). For that, you must use the sidebar menu build…
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Hi, Currently, there is no option for that, but we are currently working to add this feature. https://forum.muffingroup.com/betheme/uploads/166/XFSF8KVBHRQL.png Best regards
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Maybe the slug was not assigned properly to your header template. Does it work correctly when you update directly in BeBuilder now? Best regards
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Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, There is no setting for that. Best regards