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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/270612#Comment_270612 Do you want to have a multilingual website or just translate stuff that is in English into your main language? https://forum.muffingroup.com/betheme/discussion/comment/27…
    in Installing demo units Comment by Phil June 21
  • Hi, I am happy to see that you found the solution to your question. The color palette was explained in the following video: https://youtu.be/L8lYuOD-rZM?si=GIoY7oR7ZoQCdJt-&t=415 Best regards
    in blog text color. Comment by Phil June 21
  • Hi, Sorry, but the link to your website does not work. Are you sure that it is correct? Best regards
    in icon header Comment by Phil June 21
  • We made another adjustment. Please check it out now. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 20
  • Please leave your suggestion as a comment in the following topic, so we will not miss it: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Basic Image Aspect Ratio Comment by Phil June 20
  • I have no experience with the hosting you mentioned. I can recommend Siteground, and you can find a link to it on the right side of the forum: https://forum.muffingroup.com/betheme/uploads/807/YSGLUU3PB39A.png Best regards
    in Slow website overall - wordpress admin and live website Comment by Phil June 20
  • Pre-built website previews are permanent, and the link will not disappear. Best regards
    in Looking for Guidance on Video for Our Site Comment by Phil June 20
  • Indeed and we checked that, and after switching to a standard theme, there is no difference. Your server does not handle simple database queries: https://forum.muffingroup.com/betheme/uploads/347/22R12NW4QSYE.png You should contact your hosting prov…
    in Slow website overall - wordpress admin and live website Comment by Phil June 20
  • It is a widget in your shop sidebar. Go to Appearance -> Widgets, and there you can edit and remove this part. Best regards
    in Hide some category from shop page Comment by Phil June 20
  • BeBuilder does not remove anything by itself. When such a thing happens as you describe, it is most likely due to HTML errors. See the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
    in Theme is not working Comment by Phil June 20
  • Note that Betheme and Envato are two separate beings. We are not responsible for Envato's time response, as we (Muffin Group) are a different company. If you want to contact us directly, use this forum or the contact form, which is on the right side…
    in Website and pages not fully loading on URL Comment by Phil June 20
  • Sorry, but the login credentials you sent do not work: Are you sure that they are correct? https://forum.muffingroup.com/betheme/uploads/068/EMU1KZSDE8DU.png Best regards
    in install Slider Revolution Comment by Phil June 20
  • Hi, The access you sent through private message do not have admin rights, and I could not check anything. Please change this user's privileges to admin. Thanks
    in Slow website overall - wordpress admin and live website Comment by Phil June 20
  • Sorry, but the FTP credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/041/DRRHHPZW31I7.png Are you sure that they are correct? Best regards
    in Wholesale For WooCommerce - B2B Ecommerce Comment by Phil June 20
  • Hi, It is not Betheme related question. It is most likely due to one of your plugins or permalinks misconfiguration. To remove them from indexing you should contact Google support instead. Best regards
    in My website has created 10000 pages which I haven made Comment by Phil June 20
  • Hi, This is an older demo when templates were not a thing, and uses settings from Theme options. If you want to create them, see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffi…
    in Header & Footer Template missing in demo import in theme 'Be Aromatherapy Institute' template Comment by Phil June 20
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Display Comment by Phil June 20
  • Hi @a40maV1ta, It is an old topic. Please note that it is better to create new topics instead of writing in such old ones. Please also explain in detail what your goal is. Best regards
    in Sidebar Background Colour and Line Removal [widget:after] Comment by Phil June 20
  • Hi, You can use the YOAST Duplicate Post plugin to clone your templates. It can be installed through Betheme -> Plugins. https://forum.muffingroup.com/betheme/uploads/593/L3S4SDHEXGP2.png Note to enable templates in the plugin settings. https://f…
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 20
  • Sorry, but I received your message beyond my working time, so I could not answer you. Anyway, you sent an incomplete message as you did not attach an FTP access. If you do not know how to create FTP account, there should be an article about that on …
    in I updated to the 28.11 version 2 hours ago and my BeBuilder no longer working Comment by Phil June 20
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issues with Banner Box Button Alignment and Scroll Behavior on "Read More" Integration Comment by Phil June 20
  • Hi, You can set a background video in the section settings in Advanced -> Background: https://forum.muffingroup.com/betheme/uploads/889/0G4K0FK4PJHG.png Just like we did in the following demo for example: https://themes.muffingroup.com/be/sportsc…
    in Looking for Guidance on Video for Our Site Comment by Phil June 20
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Page updates are not saved. Comment by Phil June 20
  • Hi, Sorry, but I do not know what your goal is. Please explain that in more detail. Thanks
    in How to access All Images across all themes? Comment by Phil June 20
  • I'm sorry, but I don't know what you're referring to. Could you please attach a screenshot showing that? Thanks
    in Hot spot problems Comment by Phil June 20
  • This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
    in White Space Comment by Phil June 20
  • Hello, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the…
    in Problem with editing footer Comment by Phil June 20
  • Hi, In the Query Loop, you must choose the Query type to Posts, and the Post type to Offer. https://forum.muffingroup.com/betheme/uploads/235/6YJ513CLNYV2.png https://forum.muffingroup.com/betheme/uploads/691/ECOYSB6HBM3H.png Best regards
    in Create an offer slider in Agency 8 template Comment by Phil June 20
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in WPML icon box link translations fails Comment by Phil June 20
  • Hi, Please update the theme to the newest version. It was corrected in the last update. Best regards
    in WOOCOMMERCE categories not showing on bebuilder shop slider Comment by Phil June 20
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