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Phil

Phil

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Phil
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  • Hi, Recently another customer reported this issue. We have found the root cause, and this fix will be included in the upcoming update. If you want us to correct it on your website before an update, please send us WordPress dashboard access privately…
    in Popup not closing down when its on mouse exit. Comment by Phil August 2023
  • Hi, Please go to Behteme -> Theme options -> Global -> Advanced, and set the Content top padding to Hide. https://forum.muffingroup.com/betheme/uploads/172/UJJ2A4GV5TTG.png Best regards
    in Gap under menu Comment by Phil August 2023
  • Hi, I assume that you have a default Footer, so please see the following video tutorials showing how to edit this area: https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-…
    in Change the locations of my socials Comment by Phil August 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Issue with Custom Links on Mobile Version Comment by Phil August 2023
  • Sorry, I mistook Action Button for Action Bar. The color of the Action Button can be changed in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/845/5WZGB69V08GB.png https://forum.muffingroup.com/…
    in Action Button Comment by Phil August 2023
  • Hi @samuelmf, Did you check if the pre-built website was imported despite that? Go to Pages to see if pages from imported demo are there. If they are visible there, ensure that you have a static page assigned as the home page in Settings -> Readi…
    in Error while setting up the demo website Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Background color doesn't change on the front end Comment by Phil August 2023
  • Hi, I have the newest version of Elementor (3.15.1), which works correctly. Can you explain in more detail what is happening? Did you try disabling other plugins to see if this does not conflict with another plugin? Did you try checking Elementor w…
    in Elementor new version not working with Be Comment by Phil August 2023
  • Hi @Bardt13 Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
    in Change logo Comment by Phil August 2023
  • Yes, that is correct. ? Best regards
    in De Regestration license Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • I entered your website and checked if I could modify your pages, and some could be editable, but some were not. Anyway, I did not notice a fatal error. I saw that you use Wordfence, which was blocking me from editing some pages. I proceeded steps fr…
    in BeCustom Error Comment by Phil August 2023
  • You had an unclosed <b> tag in the Promo bar. https://forum.muffingroup.com/betheme/uploads/875/RKBD5XBK3EO8.png After I closed it, everything works correctly. Best regards
    in Header Builder error Comment by Phil August 2023
  • 1) You had the wrong menu assigned as Main Menu. The default header that displays on the home page uses a menu that has this display location assigned, and you set up a Menu for Articles as the main one. I have changed it: https://forum.muffingroup.…
    in eco4 menu hover link color Comment by Phil August 2023
  • Betheme updated and registered. Please check it out. Best regards
    in Updating error Comment by Phil August 2023
  • If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.…
    in De Regestration license Comment by Phil August 2023
  • Great to see that you found this. Is there anything else I can help you with? Best regards
    in Terms and Conditions Comment by Phil August 2023
  • On a regular page that is not a shop archive, you can use the Shop element, which should display correctly. On WooCommerce pages, this element conflicts with other CSS styles, which is why it does not work correctly there. Best regards
    in BeTheme builder -> Shop element columns issue Comment by Phil August 2023
  • Hi, There are dozens of fonts available. I suggest checking them on the official Google Fonts website. https://fonts.google.com/ Best regards
    in can you list some Arabic font Comment by Phil August 2023
  • Can you explain greater what you want to change and where, please? You can attach screenshots showing that. Best regards
    in How to translate these buttons Comment by Phil August 2023
  • But if you have a category assigned in the conditions, then only the products will be displayed in this category. There is no need to choose it in the element. Did you check how your category page look now? https://www.visratek.com/en/products/lucid…
    in BeTheme builder -> Shop element columns issue Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Terms and Conditions Comment by Phil August 2023
  • Now, I could not even enter the wp-admin. No configuration nor login panel, but this: https://forum.muffingroup.com/betheme/uploads/569/9417UOEYOIEJ.png Please contact your hosting provider, and ask to see if your theme files are not infected. Best…
    in After updating, Betheme crashed and interface does not apear Comment by Phil August 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in eco4 menu hover link color Comment by Phil August 2023
  • Hi, Please go to Betheme -> Tools, and use an option to regenerate CSS. https://forum.muffingroup.com/betheme/uploads/259/K1WLGAWV6I4K.png If this will not help, please send us WordPress dashboard access privately thru the contact form, which is …
    in Header Builder error Comment by Phil August 2023
  • Hi, Try adding a shape element in Slider Revolution, and setting up a background image to it, and with responsive options, you can hide it on a desktop or any other resolution to adjust the view. You can create two or three of these elements to adju…
    in Extra and missing space around Revolution Slider Comment by Phil August 2023
  • Sorry, my bad. However, when I tried to fix this problem on your website, I noticed that you have low limits set on your server, and I could not process fixing. Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-…
    in Updating error Comment by Phil August 2023
  • 1) I forgot to mention setting the background-position as fixed. https://forum.muffingroup.com/betheme/uploads/880/E4A0ZCZ8RFOC.png 2) You can use the mask shapes. Please see the following video tutorial: https://support.muffingroup.com/video-tutori…
    in Background Comment by Phil August 2023
  • Always happy to help. If you have any other questions, please let me know. Thanks
    in Header not transparent Comment by Phil August 2023
  • Hi, 1) It can be translated in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/280/WRDEJPGVWCYR.png 2) You can change fonts in Betheme -> Theme options -> Fonts. https://for…
    in How to translate these buttons Comment by Phil August 2023
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