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Phil

Phil

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Phil
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  • The table in the database responsible for that is posts_meta. But if you want us to check the problem with our plugin please send us the WordPress dashboard and FTP access it privately thru the contact form, which is on the right side at http://them…
  • 1) Please see the following video: https://support.muffingroup.com/video-tutorials/custom-subheader-with-dynamic-data/ There you will find a solution to how to show your images. 2) From the screenshots you have sent, I do not see a problem with the …
  • You used the Shop element in your template, which takes its styles from the theme option, but you should use the Shop products element instead. I have edited the template for the category you sent, copied the section, hidden the first one, and corre…
  • I have uploaded two SVG files, and I did not encounter any problems with them. https://forum.muffingroup.com/betheme/uploads/715/GBMXVCDRSITU.png Are there any extra steps to reproduce this issue? Best regards
  • Sorry, but you did not attach a link to your website. Can you send it here, please? Thanks
  • Hi, Yes, you can. Remember to deregister the license key from the previous domain, and remove the old domain after you proceed whole migration process. Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/239546#Comment_239546 It is the same contact form as in this message. ? Best regards
  • Hi, Before using this plugin, did you ensure that you have the most current version of Betheme installed and plugin is up-to-date? Please follow the steps from the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-m…
  • I understood that you asking for help to implement this feature. If you handled it, great to see that. Best regards
  • 2) If you use the header builder or create a header template with this tool, you can manually adjust this spacing there. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 3) See the following video tutorial if you want to use Widge…
    in How to...? Comment by Phil August 2023
  • I asked the dev team, and they said that they missed this, but it will be implemented in the upcoming update. Sorry for the obstacles. Best regards
  • I did not receive any private messages from you yet. Did you use the contact form from my previous message? Did you attach a link to this forum discussion? Best regards
  • Sorry for that. Please contact us through the contact form, and tell there that you want to send this file and need a reply. Best regards
  • Unfortunately, there is a setting option to achieve that. You would have to modify theme files, but we do not provide help with such customization. Best regards
    in active area Comment by Phil August 2023
  • It is not possible to predict that. Sometimes even a major change in the theme or plugin can cause unpredictable situations. However, we always correct such incorrect behaviors as soon as possible. Correcting such issues requires file modification, …
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • The popup might not be saved correctly, or CSS was not complete. If regeneration helped, there is no need to check this out because, for this type of situation, this option was added. ? Best regards
  • Sorry, I forgot to attach a link to it: http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
  • Sorry, but we do not provide help with file customization, so if you do not know how to do it, you should contact your web developer. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
  • On the demo preview, it loads incorrectly, but I have imported that demo into my environment, and it works there. https://forum.muffingroup.com/betheme/uploads/141/2NQHEKPJKLYJ.png If it happens on your website, ensure that you have the newest versi…
  • Please also add this CSS code: @media only screen and (max-width: 767px){  .mfn-footer-fixed .mfn-footer-tmpl{    position: fixed!important;  } } Best regards
  • If it also happens with a different theme, then it means that the problem is directly related to WooCommerce. It is not our plugin, so unfortunately I cannot help you with that. I suggest keep trying to contact WooCommerce support. Best regards
  • Hi, If you want to contact us privately, please use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Anyway is there any error message when you try to update Betheme or proceed with any other of descri…
  • Hi, Did you import BeBuilder or Elementor version? From which page and part this navigation comes? Can you attach a link to your website, please? Thanks
  • You should be able to change that in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/169/DJMQ6SU2TDWH.png Best regards
  • Sorry for the misunderstanding. Can you share the whole CSS you prepared, please? Did you try adding !important? Best regards
  • 1) No, with just CSS, achieving that is impossible. You need to edit theme files, but we do not provide help with such customization. 2) I quite do not understand your second question. If you make changes in files referring to BeBuilder they will be…
  • Please head to the link we provided below, where you will find all the information on how to update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
    in PHP 8.1 Comment by Phil August 2023
  • Hey, Please do not share your license key publicly on the forum because others can see it. Please send us your license key and WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muff…
  • Please go to Betheme -> Theme options -> Responsive -> Header, and uncheck the Social icons option. https://forum.muffingroup.com/betheme/uploads/612/MZQAK7VSNZ51.png Best regards
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