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Phil

Phil

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Phil
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  • Hi, He can install it just like any other theme on localhost. I highly recommend using XAMPP for that. https://themeisle.com/blog/install-xampp-and-wordpress-locally/#gref Best regards
    in How to install betheme in localhost Comment by Phil August 2023
  • You assigned a post page in the Settings -> Reading. https://forum.muffingroup.com/betheme/uploads/627/QOT3FGZ924QG.png When this page is assigned this page is not editable by the Elementor and hides whole content that was previously placed there…
    in template Comment by Phil August 2023
  • Hi, With Betheme, you do not set up the logo in customize, but in theme options or in the header builder, it depends on which pre-built website you imported. Best regards
    in Can't change the logo Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The submenus of the home are all open Comment by Phil August 2023
  • We have an idea to resolve that for you, but we will need FTP access. Can you send it, please? Do it as you did with the dashboard access, and remember to attach a link to this forum discussion. Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Hi, You can set up a custom width in the section options. https://forum.muffingroup.com/betheme/uploads/000/9Q1TQHGOGZ58.png Best regards
    in Width of content area Comment by Phil August 2023
  • Please update Betheme to the newest version, and check if the problem persists. Thanks
    in Assigning the mega menu Comment by Phil August 2023
  • The last update was released on 18th August, and I mentioned that it would be fixed in the next update on 21st, so this is not this update yet. ? https://support.muffingroup.com/changelog/ By icon, do you mean logo? If yes, this is what will be fixe…
    in site speed Comment by Phil August 2023
  • Please assign a solid header template to Post Archives. https://forum.muffingroup.com/betheme/uploads/873/EF4ZKP90LJC4.png https://forum.muffingroup.com/betheme/uploads/054/8IBNPKJMFOVX.png Best regards
    in template Comment by Phil August 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in The last version of Betheme has not the Header Builder Plugin Comment by Phil August 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in WordPress Dashboard issues Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WPbakery 7 and theme 27.1.6.1 Comment by Phil August 2023
  • The license key can be obtained from Themeforest only. You can use the license key you used to access the support. Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Thanks. ? Your child theme causes it. I have switched the theme to parent, added a search field in the header template, and activated to search only for products in theme options. With this configuration, the menu is visible on the search page. [Rem…
    in Menu don't show on search page Comment by Phil August 2023
  • The same warnings appear even with the default theme (Twenty Twenty-Three). https://forum.muffingroup.com/betheme/uploads/320/CG73LJA8MX94.png It means that the root cause might be somewhere in your WP files. I suggest reinstalling WP on your websit…
    in bug Comment by Phil August 2023
  • You had wrong URLs in the media link fields. https://forum.muffingroup.com/betheme/uploads/187/C93V9LWO86IR.png https://forum.muffingroup.com/betheme/uploads/306/OUSQU1TB137F.png I used our migrate tool to change them. https://support.muffingroup.co…
    in Missing Images Comment by Phil August 2023
  • We need you to register this domain. https://forum.muffingroup.com/betheme/uploads/303/FV2DY0MRDW4H.png Use the same key as you have on the main domain. Thanks
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • I was going through the process of troubleshooting and disabling the plugins, but a critical error appeared. Please also send FTP access as you did with the WP dashboard. Remember to attach a link to this forum discussion. Best regards
    in Menu don't show on search page Comment by Phil August 2023
  • The WP dashboard loads correctly for me now. https://forum.muffingroup.com/betheme/uploads/796/XSDOQ47OOPZA.png What I proceeded with was to comment out the FORCE_SSL_ADMIN in wp-config.php. When I activated it again, the dashboard loaded properly. …
    in WordPress Dashboard issues Comment by Phil August 2023
  • No worries, I am here to help you. Please try again with the following code: .single-product .product.style-default .entry-summary .product_meta{ display: none!important; } The location of Custom CSS you already know. Custom JS can be placed in Beth…
    in How can I remove this part ? Comment by Phil August 2023
  • Hi, Please go to Betheme -> Tools and regenerate thumbnails. https://forum.muffingroup.com/betheme/uploads/547/Q3MB240X2TVD.png If this will not help, please disable all of the plugins except WooCommerce, clear the cache, and recheck that. Best …
    in blurry product gallery pictures Comment by Phil August 2023
  • Hi, Did you use the List element? With it, you can set up the bullet/icon color in the Style tab. https://forum.muffingroup.com/betheme/uploads/759/CTAWX3MOQFOA.png Best regards
    in Changing bullet point coloring for a singular block Comment by Phil August 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Missing Images Comment by Phil August 2023
  • You need to create a product template and in the Products Images element enable the Arrows option. https://forum.muffingroup.com/betheme/uploads/600/ZZSXWYWEN5CP.png Also, in Betheme -> Theme options -> Shop -> Single product, you need to c…
    in Navigation arrows in single product gallery thumbnails Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Golf Template Downloaded but only Home page working Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Contact form scrolling in column/text item Comment by Phil August 2023
  • Hi, You do not have to purchase a separate license to create a staging domain. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Staging environment using BeTheme Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Don't change Header size on scroll Comment by Phil August 2023
  • No, you put only an ID without # in the section ID. So, in the filed from your screenshot, you should put the angebot only. If you want to link to this section, you should put the whole link. https://forum.muffingroup.com/betheme/uploads/732/ZR8VMV4…
    in Buttons / Links Comment by Phil August 2023
  • Hi, Can you explain what is happening in more detail, please? I have checked that on my environment, and it works correctly. https://forum.muffingroup.com/betheme/uploads/105/U9S2UC8W8RF0.png Best regards
    in Language Plugins And Bebuilder Comment by Phil August 2023
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