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Phil

Phil

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Phil
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  • One of your plugins causes it. I disabled all of them, and the links open in a new tab. Disable them one by one to find the culprit. Best regards
    in Issue with the icons not popping up as new pages Comment by Phil July 2023
  • Hi, Mobile IDs cannot be the same as desktop ones. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ Best regards
    in Issue with Custom Links on Mobile Version Comment by Phil July 2023
  • This feature is available with WooCommerce only, and you add it with the My Account icon. https://forum.muffingroup.com/betheme/uploads/164/RUDWWPVB1YNU.png Best regards
    in Register function Comment by Phil July 2023
  • Hi, Mega Menu works with Header Builder only. So you need to have a header template created. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in mega menu Comment by Phil July 2023
  • Edit your header template, and put their Plain text/HTML element with the bbPress login shortcode where you want. This element needs to have shortcode parsing enabled. https://codex.bbpress.org/features/shortcodes/ Best regards
    in Register function Comment by Phil July 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required inf…
    in new Betheme template and resource problem Comment by Phil July 2023
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you pr…
    in Header Colour locked Comment by Phil July 2023
  • Hi, 1) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to …
    in Tag filter disappeared Comment by Phil July 2023
  • Hi, I have checked your website with PageSpeed Insights, and CLS is under 0.25s for both mobile and desktop. https://forum.muffingroup.com/betheme/uploads/126/TREA6SV633LQ.png https://forum.muffingroup.com/betheme/uploads/418/53HA89BY5CBM.png Best r…
    in CLS more than 0.25 Comment by Phil July 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Subheader dissepear when change language WPML Comment by Phil July 2023
  • Hi, Please disable your plugins except WooCommerce, clear your cache, and check if the problem persists. If this will not help please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themefores…
    in After update betheme product variation not showing. Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Featured Image not showing on individual blog post Comment by Phil July 2023
  • Hi, Please go to Betheme -> Theme options -> Fonts -> Size & Style, and change the H4 font size. https://forum.muffingroup.com/betheme/uploads/731/17T8U9RAWNGT.png Best regards
    in GIANT font on news landing page Comment by Phil July 2023
  • Hi, Great to see that you found the reason. Is there anything else I can help you with? Best regards
    in (SOLVED)How to change background color of items Comment by Phil July 2023
  • Hi, Please use the following CSS code: @media only screen and (max-width: 767px){  .single-post .content_wrapper .section_wrapper{    padding: 0!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Horizontal padding on mobile single post page Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I customez the menue Comment by Phil July 2023
  • Always happy to help. ? Best regards
    in Before/after slider does not crop to the size of the photos. Comment by Phil July 2023
  • Hi, You can change that in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/940/85D6T3XTJK95.png Best regards
    in How can I change the default contact form to display all text and lines in white? Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this. Best regards
    in Black Shape dividers Comment by Phil July 2023
  • Hi, WordPress does not have registration functionality, and plugins like WooCommerce or bbPress usually add it. Do you use any plugins for that? Can you attach a link to your website? Thanks
    in Register function Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Subheader dissepear when change language WPML Comment by Phil July 2023
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in How to move login/profile links to top bar? Comment by Phil July 2023
  • We, unfortunately, do not know what exactly is causing this issue, and it seems that it does not occur to everyone. Slider Revolution is not our product, and we just received a message from them that they replicated it on their environment and they …
    in Slider Revolution not working anymore Comment by Phil July 2023
  • Hi, Please go to Betheme -> Tools, regenerate thumbnails, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/571/PESBLNKU4NV6.png Best regards
    in pre-built site images Comment by Phil July 2023
  • Head to Betheme -> Theme options -> Responsive -> Header, and set to hide Action Button. https://forum.muffingroup.com/betheme/uploads/216/RQCM3PVMZ0NJ.png Best regards
    in Hide or remove "My Account" from the main menu Comment by Phil July 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in monitor resolution Comment by Phil July 2023
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Word too long for Menu Comment by Phil July 2023
  • Hi, You can choose the favicon in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/030/M1KFIP5XCJBU.png Best regards
    in Define a favicon to show in search results on google Comment by Phil July 2023
  • From what you described it seems that your CDN is misconfigured, and it is all on the server side, especially if switching to another theme does not work. You should stay in touch with your hosting provider to correct that. Best regards
    in Licence not working Comment by Phil July 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in my video thumbnails are showing in wordpress but when i switch to betheme only text shows Comment by Phil July 2023
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