Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,704
Last Active
Roles
Moderator

Comments

  • Hi, Please go to Betheme -> Theme options -> Global -> Advnaced, and ensure that you have templates, and Builder active. https://forum.muffingroup.com/betheme/uploads/765/IUVF4NWD2HUB.png https://forum.muffingroup.com/betheme/uploads/445/UT…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It can be done with an anchor link. See second point from my previous message. Best regards
  • Sorry, but I completely do not understand what you are talking about. For clarification, please attach screenshot showing that, and explain it in more detail. Best regards
    in template Comment by Phil August 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • 1) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance befo…
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in bug Comment by Phil August 2023
  • Sorry, but I didn't get any message from you yet from the person who manages the mailbox. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials agai…
  • You can install the bundled plugin from Betheme -> Plugins. Thanks
    in site speed Comment by Phil August 2023
  • Please open the page options, and ensure that the correct sidebar is assigned there. https://forum.muffingroup.com/betheme/uploads/919/C87YVF0WI1EE.png Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this does not help please send us the WordPress dashboard and FTP access priv…
  • What "holes" are you talking about? Best regards
    in template Comment by Phil August 2023
  • I checked that on my environment, and something is wrong with this option on the product pages. When we find the reason, I will let you know. Best regards
  • Hey, As the message says, your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
  • About this, see the following video: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
    in Logo Comment by Phil August 2023
  • There are no more options besides the ones available in theme options. Everything beyond that requires custom CSS or file modifications. Best regards
  • Can you attach screenshots showing the incorrect display, please? Also, what you can try to do is to enter Theme options, and without changing anything, click on the Save changes button. Then check if the problem persists. Best regards
  • Hi, There is no option to turn the template into a shortcode. If you would like to see such an option in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upda…
  • Hi, Options for the search page can be found in Betheme -> Theme options -> Search. Best regards
  • Hi, The only option for caching integrated with Betheme is placed in the Performance tab in Theme options, and it adds to htaccess how long browsers should hold the cache, but it does not affect products, so there is nothing to save by us. Are you s…
  • The search bar should not disappear. Can you attach a link to your website? About the Mega Menu creation, see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Best regards
  • I forgot I suggested plugin deactivation before. ? 1) The spacing can be adjusted in Style -> Content. https://forum.muffingroup.com/betheme/uploads/636/RJL0B3ZPXMMC.png 2) I have disabled and activated your plugins, and the Slider loads correctl…
  • Please add the icon element. Within it you can set it up to be a custom one and choose LinkedIn. https://forum.muffingroup.com/betheme/uploads/900/VCDCVXSUWP4V.png Best regards
  • Hi, Please update Betheme to the newest version. After that, check if the problem persists. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Muffin Builder and BeBuilder are the same, and we only changed the name. Of course, since the name was changed, we implemented many new features in our builder, but the content you previously created will work. From what you mentioned WPBakery i…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Thanks for the explanation. Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss it among other forum discussions. Than…
    in site speed Comment by Phil August 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.