Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,704
Last Active
Roles
Moderator

Comments

  • Hi, Unfortunately, there is no option for that. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Be…
    in Images in timeline Comment by Phil August 2023
  • You need to edit the sticky version of your header and add there appropriate menu. https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Logo Comment by Phil August 2023
  • Hi, 1) Please see the following article: https://codeless.co/slider-revolution-ajax-error/ 2) This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muf…
    in Error editing slider and updating theme Comment by Phil August 2023
  • Hi, Header Builder is no longer a plugin but an integral part of Betheme. See the following video tutorial showing how to use it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Betheme header builder sticky header not working Comment by Phil August 2023
  • I can see that it is correct now. https://forum.muffingroup.com/betheme/uploads/712/SX5GT8CMKN3N.png Did you handle this in the meantime? If you have any caching plugin active, it could be the reason, and cache could cause it. Best regards
    in unwanted space in the translated page in the header Comment by Phil August 2023
  • Hi, Please edit your product template, and ensure that you have a short description element placed there. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Best regards
    in Product short description miss from page Comment by Phil August 2023
  • Please use the following CSS code: .timeline_items h3 span{  font-size: 30px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Timeline element - change date size Comment by Phil August 2023
  • 1) Search result page is corrected now. 2) With the rest of your questions, you should contact Elementor support, as you use this builder for page creation. It is not our builder, and you are using experiment features. Best regards
    in template Comment by Phil August 2023
  • Hi, Mega menu works only with the Header Builder, so you must create the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Mega Menu is not showing Comment by Phil August 2023
  • Hi, Great to see that you found the reason. Is there anything else I can help you with? Best regards
    in Images disappeared [SOLVED] Comment by Phil August 2023
  • Done the update, check the products, and everything is fine. Can you confirm, please? Thanks
    in template Comment by Phil August 2023
  • Hi, I can see that you have Infinite Scroll enabled. If you have Load More or jQuery filtering enabled, please disable them, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/790/75ZU4R4CER8Z.png Best regards
    in Blog Load More issue Comment by Phil August 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in DSN't load all the data until you scroll down Comment by Phil August 2023
  • If this happens again, try to memorize the steps you did, and let me know, so I will try to reproduce it. Also, I rechecked that, and it still works correctly for me. Best regards
    in Service unavailable Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Timeline element - change date size Comment by Phil August 2023
  • I am not sure if you refer to this exactly, but you can check the shop sidebar. https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
    in site speed Comment by Phil August 2023
  • 1) That is a little odd thing, and I did not encounter anything like this recently. Please check if the same thing happens when you disable all your plugins. You can also see it in another browser. 2) Go to Betheme -> Theme options -> Search -…
    in Logo Comment by Phil August 2023
  • For both these cases, please send us your license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. No…
    in iogo.yoga Comment by Phil August 2023
  • Did you change the logo in the sticky version of your header? It is shown on the video tutorial how to enter it. Best regards
    in multiple errors Comment by Phil August 2023
  • Hi, Before plugin deactivation, you need to edit the page, and in Page options, you need to change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/566/4ZHOH8CK42PI.png When you do this, you can deactivate this plug…
    in How can I deactivate Revolution Slider from homepage Comment by Phil August 2023
  • Hello, Please use the following CSS code: #Top_bar:not(.is-sticky) .menu li ul{  top: 70%; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Space between menu and submenu Comment by Phil August 2023
  • 1) We have checked that, and it will be fixed. It will be a bigger change, so we have not implemented it on your website yet, but in the upcoming update, it should be ready. 2) The attributes do not work because of the slug with special characters. …
    in site speed Comment by Phil August 2023
  • Done. I have removed it from your website. Next time before removing the slider, firstly change it to --Select-- in Page Options. https://forum.muffingroup.com/betheme/uploads/681/JD4EG8FYKH6U.png Best regards
    in How to remove revolution slider? Comment by Phil August 2023
  • Sorry, but you did not attach FTP access. Please send another message with complete data. Thanks
    in unwanted space in the translated page in the header Comment by Phil August 2023
  • Hi, Please ensure that you have the newest version of Betheme installed. Moreover, go to Betheme -> System status, and check if your server meets theme requirements. Best regards
    in Can not install pre-built website Comment by Phil August 2023
  • Hi, Can you tell me what error you have? It would be best if you also attach screenshots showing it, please? Best regards
    in Got version 17.8.3 Comment by Phil August 2023
  • Hi, Sure, please use the following CSS code: .page-id-9515 #Top_bar .menu > li > a:not(.menu-toggle)::after{  background-color: #fff; } Best regards
    in Can you help me have the underline on the menu white? Comment by Phil August 2023
  • Hello, 1) This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-us…
    in iogo.yoga Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change Website Title Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Where do you change the background of the header? Comment by Phil August 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.